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Comfort Inn And Suites

2.5 out of 5.0

Recent guest reviews

This hotel has always been a good place to stay. Friendly staff and they try and get what u need. *as far as the breakfast worker she needs to b more friendlier, my daughter accidentally took the fork thing from the waffle area and I took it back down to the breakfast area and the lady working was very upset. And I said to her it was a mistake and we did return it. Not like we kept it

We stay at this hotel every year while we are visiting friends at Chapman Lake. The rooms we have stayed in are always clean.

Wanted to let the Hotel know that their front desk staff was great. Arrived a little early (on a Sunday-they were short staffed) my room was not going to be ready. After about 45 minutes-room was ready-We have all had this right? But what I appreciated was their response. Two calls to ensure that the room was satisfactory and clean. Liked the breakfast option and the price and location was great. Usually go there about 3 times a year for family and will stay there from now on. Kids liked the pool and the room!

When I awoke to shower the next morning... NO HOT WATER. called down to the front desk and they had to reset the water heaters and would be a while... which I did not have. When I turned in my key at the front desk maintenance guy was standing there and abruptly said.... " well,,, that happens sometimes.". REALLY ? ( yes it does but that was not the right thing to say) The hotel did provide me a credit but I could not get a receipt from them and have to wait for my receipt from you. If a change occurs, having to wait for my reciept from you is not helpful or timely.

Love the hotel from checkin to check out. Warm and cozy. Great breakfast. Friendly staff.

Didn't realize how limited hotel rooms are in the south bend area for hone NoTre Dame games; was a bit concerned when this hotel was readily available. However, was pleasantly surprised!

Overall, a decent place to to stay at a reasonable price. Comforter had a stain on it. Exercise equipment was well maintained.

Breakfast was good. Hotel is clean. Cocktail cash bar from 5-10 PM. Right off I-77 so it is a little noisy.

I came in late and left early. I was able to get into the room quickly. Room was clean and orderly. Breakfast was ready at 6:00 AM. Eggs and sausage, waffles, pastries. Quite a few construction crew here. I had a non-smoking room but the bed cover still smelled smokey. Pool but no workout room. Not a lot of choices in Warsaw.

Staff was very friendly and quite helpful during all interactions. The room and building was very clean. Evening staff should have a bell or some method of reaching them when they are called to attend to some issue away from the desk. Otherwise-great place to stay !

Checked in late (after 10:30 PM). British woman at the desk. Efficient but not overly friendly. Room was clean and comfortable. Free breakfast and newspaper.

We were in town for a Marathon about 10 miles away. Staff was great. The girl at the desk gave us a really late checkout. Room was clean and sufficient.

Getting our daughter moved in to nearby Grace College, this hotel is located nearby. Rates were great, room was great, service adequate.

The hotel was very clean and conveniently located. We needed to get up extra early for a triathlon that we were participating in on Saturday .... the good thing:the hotel staff had all the breakfast fixins' out by 5:30 to accomadate the athletes that were staying at the hotel ... the bad thing: on Friday night at 11:00 pm there were some noisy kids in the courtyard between the lobby and the pool. That did not last long ... so we were able to get to sleep.

I went there for a business trip for just one night... Wasn't really impressed by the room.. AC below par.. Bed not that comfy.. 21" tv with poor channel variety.. Price was good.. 75$ per night.. not 95$ as what [...] said when i booked it

Staff was very nice. The room was large and clean. No complaints.

The Comfort Inn is average at best. My wife and I were traveling with a relative, and we stayed in a room with one king bed and a sleeper sofa. The room itself was pretty small with no built-in closets; a wardrobe, which took up quite a bit of space, was provided. The bathroom hadn't been updated in 25 years: old wallpaper, a weak fan, and a heat lamp. The bathtub was slippery - in fact, one of us fell - and the adjustable showerhead wasn't. Just outside our room was a microwave and mini-fridge left over from some other room. It didn't move the whole time we were there. The hallway stunk of smoke (on a non-smoking floor) so much we needed to block the bottom of our door with a towel. Our room was connected to the adjacent room via an in-room door, troubling when you don't know who is in the next room. And I needed to fix our tube TV's reception myself by replugging in the coaxial cable. Breakfast is standard continental fair with a Soviet-era microwave oven provided. It's too bad, as the main lobby and dining area is actually very nice - and all chairs throughout the hotel are armless, a nice accessibility touch. In addition the staff was nice too: when we needed an iron to go with our ironing board, when we needed towels and sheets, and when we needed basic directions they were friendly and helpful. But all in all this is really basic. There are a couple of other options I'd check out in Warsaw first.

Comfort Inn and Suites was very quick to solve a minor maintenance issue and to remedy the situation quickly by moving me to an upgraded room. It was much appreciated. Good place to get work done in a nice environment.

Clean, well equipped rooms, great staff, and probably best complimentary breakfast I've seen. I didn't get to use pool, or other amenities so like a politician. NO COMMENT .

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite

Full 2 | Full 1 | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Comfort Inn And Suites

Everyone (1) Couples (3) Business (7) Family (4) Other (2) Friends (2)
5

nice hotel close to shopping

Everyone

This hotel has always been a good place to stay. Friendly staff and they try and get what u need. *as far as the breakfast worker she needs to b more friendlier, my daughter accidentally took the fork thing from the waffle area and I took it back down to the breakfast area and the lady working was very upset. And I said to her it was a mistake and we did return it. Not like we kept it

By on Apr 13, 2016

5

fun getaway

Couples

We stay at this hotel every year while we are visiting friends at Chapman Lake. The rooms we have stayed in are always clean.

By on May 26, 2015

3

warsaw stay

Families

Wanted to let the Hotel know that their front desk staff was great. Arrived a little early (on a Sunday-they were short staffed) my room was not going to be ready. After about 45 minutes-room was ready-We have all had this right? But what I appreciated was their response. Two calls to ensure that the room was satisfactory and clean. Liked the breakfast option and the price and location was great. Usually go there about 3 times a year for family and will stay there from now on. Kids liked the pool and the room!

By on May 27, 2014

3

no hot water

BusinessTravelers

When I awoke to shower the next morning... NO HOT WATER. called down to the front desk and they had to reset the water heaters and would be a while... which I did not have. When I turned in my key at the front desk maintenance guy was standing there and abruptly said.... " well,,, that happens sometimes.". REALLY ? ( yes it does but that was not the right thing to say) The hotel did provide me a credit but I could not get a receipt from them and have to wait for my receipt from you. If a change occurs, having to wait for my reciept from you is not helpful or timely.

By on Feb 14, 2014

5

great hotel

Families

Love the hotel from checkin to check out. Warm and cozy. Great breakfast. Friendly staff.

By on Jan 1, 2014

3

notre dame game weekend

Couples

Didn't realize how limited hotel rooms are in the south bend area for hone NoTre Dame games; was a bit concerned when this hotel was readily available. However, was pleasantly surprised!

By on Oct 30, 2013

3

warsaw

BusinessTravelers

Overall, a decent place to to stay at a reasonable price. Comforter had a stain on it. Exercise equipment was well maintained.

By on Feb 14, 2013

3

statesville, nc

BusinessTravelers

Breakfast was good. Hotel is clean. Cocktail cash bar from 5-10 PM. Right off I-77 so it is a little noisy.

By on Jan 16, 2013

3

ok stay

BusinessTravelers

I came in late and left early. I was able to get into the room quickly. Room was clean and orderly. Breakfast was ready at 6:00 AM. Eggs and sausage, waffles, pastries. Quite a few construction crew here. I had a non-smoking room but the bed cover still smelled smokey. Pool but no workout room. Not a lot of choices in Warsaw.

By on Nov 15, 2012

4

would stay again

Singles

Staff was very friendly and quite helpful during all interactions. The room and building was very clean. Evening staff should have a bell or some method of reaching them when they are called to attend to some issue away from the desk. Otherwise-great place to stay !

By on Nov 13, 2012