Holiday Inn Express & Suites Waller2.5 out of 5.0
Recent guest reviews
I find the hotel very clean and well managed. The staff and especially the manager were helpful and friendly during and after our stay. We left some valuables in the room and they put it is a locker for us and contacted us immediately. We love this place and will come back again in summer.
I like awesome clean room and very comfortable bed. The rooms are quiet and relaxing. The breakfast buffet was too much for me. I like hot food and they have plenty to choose from. This hotel is away from the city and very safe.
The rooms are comfortable and the breakfast has plenty to choose from. The eggwhites in the menu is great. The staff were always caring and took care of everything quickly. I will return to this place when I am in Houston area. Thanks to the hotel staff.
The superb service is the reason why many of us keep coming back to this hotel. My family and friends come for reunion and we always have a good time. The hotel takes great care of us and the amenities are fantastic. The staff might be their best asset.
The positives: The staff were very accommodating and the lobby was very attractive. The hotel is well off of the freeway (Highway 290 at FM 2920), and was quiet with plenty of free parking. There is a Mexican restaurant close by (although it was closed during our stay), as well as some shopping. The hotel had free Wi-Fi, and there were plenty of outlets and towels available. Additionally, the bed was comfortable with a variety of pillows to select from (soft to hard). The rooms were large and roomy with a desk and dresser. The negatives: When we checked into our room, we discovered that the soap (in the bathroom) had been opened and only the wrapper left. The bath map was soaking wet, leaving us to wonder if someone had just been in the room to take a shower. There was only a little toilet paper left on the roll with no refill in sight, and about 5 tissues left in the tissue box with no refill. There were cobwebs in both corners above the bathroom mirror. There was new paint on the ceilings above the tub/shower which, not only did not match, but appeared to be used to try to cover up the mold/mildew still showing through. The corners were yellow and dirty, and there was mismatched plaster around the tub and floor. No matter how hard we tried to contain it, water leaked out all over the floor during our showers, causing us to use the many towels to mop it up. The air conditioner spewed black specks all over the bed, which indicated mold/mildew in the filter. There were patches on the ceiling (not sure what they had to patch), that were very poorly done. The free breakfast was only "passable". The cereal and cinnamon roll were the best selections. The "eggs" tasted like they had come from a box and were crumbly and watery. Although this is suppose to be a new Holiday Inn Express, we were disappointed overall and will try another hotel the next time we are passing through.
We had a wonderful experience staying at this Holiday Inn! From the front desk receptionist to the cleanliness, and awesome breakfast, we would definitely return. It's in a quiet location off of the highway just close enough to a Buccee's and nearby shopping. Should we ever be headed this direction again, we'll definitely be returning to this Holiday Inn Express! :)
I am very happy and 100% satisfied as a guest. The staff treated me good and the hotel room was very comfortable. Excellent place to stay while attending business in the area. This place is very quiet and so it was very relaxing for me. I will stay here again.
We stayed in room 233 and unfortunately, the bathroom needs some attention. The caulk around the corner-mounted soap dish and around the tub and walls is in serious need of bleaching/cleaning or complete replacement. It was a horrible dark brown. No small refrigerator in room. Lots of electric plugs and Ethernet plug available, but the work table had a glass top that made it impossible to use an optical mouse. I had to put a piece of paper on the table on which to roll the mouse. The small room safe appeared to require a credit card for use instead of the room key. Hot coffee was always available early in the breakfast area and the breakfast items were good. The only problem is that the biscuits need a steamer to keep them moist; they got too hard sitting out.
My family and I found this hotel for a nice vacation. The hotel is in the middle of the country, very quiet but safe. The Room was exceptionally relaxing. We enjoyed every minute of it. We like to thank the hotel.
The rent was very cheap and the hotel room was very nice. We had a great time and trip was great because it fit our budget. The breakfast was decent, the crew was caring and we decided to stay here again next year.
Holiday Inn Express & Suites Waller places you within a 15-minute drive of Liendo Plantation and Oil Ranch. This 75-room hotel has conveniences like 8 restaurants, an outdoor pool, and free in-room WiFi. Peckerwood Garden and Houston Premium Outlets are also within a 15-minute drive of this Waller hotel.
Free buffet breakfast is included with your stay. This hotel is home to 8 onsite restaurants, perfect for a quick bite to eat. At the end of the day, relax with a drink at the bar/lounge.
All 75 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are also standard.
At Holiday Inn Express & Suites Waller, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include 2 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 81 reviews