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Recent guest reviews

All was well with this property EXCEPT rooms are "refreshed" every 2 days. When our rom was due to be made up, the housekeeper made the bed and took the tip I had left. I had to go to the front desk for fresh towels (we had placed our used towels on the floor as is customary), soap & shampoo. Wastebaskets had not been emptied no had the coffee supplies. Quite disappointing when everything else had been so nice.

The service was Great and the Staff was fantastic!

was ok for the one nite

Carpet needs up dating. And the iron in both of our rooms didn’t work. Not worth price

The staff was amazing and friendly.

Very clean and quite

Front desk staff(Liz,Rebecca, and Sunday) were top notch. Bill in dining area very helpful as well.

I like the pleasant staff and the cleanliness of the place. I would recommend getting better pillows. I was alone and had to use all four that were on the bed to make one decent pillow. Other than that it was a great stay. Would recommend to freinds and family

Great stay while visiting family. Newer property. Great lighting in parking lot when we arrived. We didn’t use the bar but was nice to have on site for future visit.

Service was terrific--nice property with a bar/restaurant coffee in the morning or optional pay for breakfast.

The check-in staff was courteous and professional. Decent bar on the property and within walking distance of a good local brewery.

There were very noisy people on our floor that were loud all hours of the night and allowed their children to run up and down the hall during the night

Everything was very clean. Breakfast was extra and served in their restaurant

Staff super friendly. Hot tub wasnt hot it was luke warm. Couldnt shut curtains in room to slerp tbere was a huge light from roof top unit shinning in.

Staff was extremely friendly and helpful. We required a late check in that just kept getting later due to travel time and the front desk staff made sure that we were good to go even through shift changes. Breakfast was great too :)

E. Market Street Akron OH

Hotel highlights

  • Steps from Solar Eclipse April 8th 2024
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hilton Garden Inn Akron places you next to Solar Eclipse April 8th 2024 and within 2 miles (3 km) of Summa Health System – Akron Campus. This 139-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

42-inch TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and safes.


Property features

Built in 2014, the brand new Hilton Garden Inn Akron offers an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Refrigerator & Microwave (Walk In Shower)

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Refrigerator & Microwave (Bathtub, Drinks-Snacks)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Akron

Everyone (16) Couples (6) Family (12) Friends (1)
4
Family Family with small children

All was well with this property EXCEPT rooms are "refreshed" every 2 days. When our rom was due to be made up, the housekeeper made the bed and took the tip I had left. I had to go to the front desk for fresh towels (we had placed our used towels on the floor as is customary), soap & shampoo. Wastebaskets had not been emptied no had the coffee supplies. Quite disappointing when everything else had been so nice.

By on Jan 7, 2024

Review comment responded on Jan 10, 2024

Hello Jeffrey. My apologies for the issues tied to room cleanliness during your visit. This is not the typical guest experience. I hope you will give us another chance to accommodate you. Safe travels.

2
Everyone

By on Oct 14, 2023

Review comment responded on Oct 15, 2023

Hello Willie. I am sorry your stay did not exceed your expectations. If you would like to share additional details about ways in which we can improve, please contact the hotel directly. Safe travels.

5
Everyone

The service was Great and the Staff was fantastic!

By on Oct 14, 2023

Review comment responded on Oct 14, 2023

Hi Kenneth. Thank you for the kind words! I am happy to hear that you enjoyed your stay and found the staff to be "fantastic". The hotel team hopes to see you return in the near future. Safe travels!

5
Everyone

By on Jan 14, 2023

4
Family

was ok for the one nite

By on Aug 25, 2022

Review comment responded on Aug 28, 2022

Hello Jeffery. Thank you for the review and the hotel team hopes to see you return in the near future. Safe travels!

3
Family

Carpet needs up dating. And the iron in both of our rooms didn’t work. Not worth price

By on Aug 7, 2022

Review comment responded on Aug 8, 2022

Hello Reginald. I am sorry your stay was anything less than exceptional and will share your feedback with the management team for follow up. Rest assured that your experience was not typical. As the top rated hotel in our market, we will use your input as we continually look for ways to exceed the expectations of our guests. We hope you will give us another opportunity to accommodate you in the future. Safe travels.

5
Family

The staff was amazing and friendly.

By on Jun 25, 2022

Review comment responded on Jun 26, 2022

Hello Jeremiah. Thank you for the feedback and for the kind words regarding the staff. We try to treat each and every guest like members of our extended family. We all hope to see you return in the near future. Safe travels!

5
Partner Couples

Very clean and quite

By on May 27, 2022

Review comment responded on Jun 11, 2022

Hi Kevin. Thank you for the review. We hope to see you return in the future. Safe travels!

5
Everyone

Front desk staff(Liz,Rebecca, and Sunday) were top notch. Bill in dining area very helpful as well.

By on Feb 5, 2022

Review comment responded on Feb 15, 2022

Thank you for the review and for mentioning Liz, Rebecca, Sunday, and Bill. We are happy you enjoyed your stay and hope to see you again soon. Safe travels!

4
Everyone

I like the pleasant staff and the cleanliness of the place. I would recommend getting better pillows. I was alone and had to use all four that were on the bed to make one decent pillow. Other than that it was a great stay. Would recommend to freinds and family

By on Jan 11, 2022

Review comment responded on Jan 12, 2022

Hello Casey. Thank you for leaving feedback. We are sorry you had issues with the pillows. Rest assured that we will work to rectify the issue. We appreciate bringing this to our attention. It is great to hear that the rest of your stay met your expectations. We hope to see you again in the near future. Safe travels!

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