Mercure Bregenz City4.0 out of 5.0
Recent guest reviews
Generally good and well equipped hotel in Bregenz, Austria. Very well situated for the "Festspiele" as it is within 200 meters of theatre. Clean rooms. Worth mentioning the nice breakfast buffet. However, the check in is very inefficient, they asked to fill a form whereas they had those data (they in principle don't even need) already twice being in the reservation file and in the club membership file.
I asked for gluten free dinner and was told by the friendly waitress that the only thing they could make for me was aspargus with bernaise sauce. But she told me several times that that was very tasty. I felt it was too little for dinner and asked if they could make some fish with that. She asked the kitchen and came back and said that yes, they could make trout. I am still not sure if it actually was trout I got. The meal arrived quickly. The fish was a little overcooked and mostly tasteless. The five pieces of potato did not taste fresh. The bernaise was very foamy and thin. And the worst part was the aspargus which was huge and very wet. I didn't even manage to eat half of it. The waitress came around and asked me how I liked the food. I said it was wet. She answered, "Oh, ok." This cost me 27,5 euros. I told the waitress it was very expensive and asked what the fish would normally cost. She said 22,5 but this was more expensive because it was made especially for me. She appologized several times for the meal and said there was nothing she could do as the chef decided it had to be this way. The food didn't taste nice. I couldn't even finish it to feel full. And it was hugely overpriced.
It's a nice hotel in nice surroundings. I can't think of any other adjective than "nice" and that's the problem. Nowadays there's so much competition that you have to provide something "extra" that would stay in mind and encourage the tourist to come back.
Left Zurich later than planned heading to Salzburg and decided to call it a night at this hotel. I was not impressed with the sleeping accommodations but was very happy with the quality of the food offered. The bedding was rough textured and the pillows were smelly. Actually, the room was quite stuffy and I ended up sleeping with the door to the terrace open to air out the room. Bathroom had lots of toiletries but only 1 hand towel and 1 bath towel which were both a bit worn. It was quite late when I arrived and therefore I chose to dine in and was happily surprised by a high-quality meal. I had cream of wild garlic soup that was excellent, followed by schnitzel that was also very good. Breakfast had numerous selections and was also quite good.
Reasonable hotel with very nice restaurant, excellent breakfast and very friendly restaurant staff. The hotel looks very scruffy from the outside and it was overpriced for what's included. They said they could not provide extra coffee!! Decent location on edge of lake but it is surrounded by a massive public and very busy carpark. You also pay for carparking on top of the advertised price.
Staff was very kind. Breakfast was very good. Room was clean and large. Our daughter received a small zebra and was very happy. The only problem with the hotel is when you arrive in the evening and there are cars everywhere because of the casino. It did cost nerves, but st the end, we did it.
Rooms are cozy , the shower could be a little more modern but overall nice rooms. It is situated directly next to the main train station (and very close to the Festspielhaus), which is very convenient when arriving by train. I stayed for one night only and unfortunately, there was no warm water due to some technical problems. The staff was very friendly but did not come up with any reasonable compensation. However, the hotel management issued a voucher for a next visit, so I will give the Mercure another try and see how it feels with a warm shower.
There's nothing special about this hotel. Staff at check-in is not very friendly, check-in was extremely slow though we were the only people. Rooms are okay, though a bit old. But really outstanding at this hotel is the breakfast. Very large and tasty collection of hot and cold items and presented in an appealing manner
The hotel is located close to the Constance lake and a nice park are where you can enjoy doing some sport or admire the view. The hotel was not too fancy but great for a stay. Our room was clean with only a shower in our bathroom. We had dinner and breakfat at the hotel and the food and service was very nice ! As well for info there was an outside parking.
The Hotel is okay. The Service is very bad. The Staff needs Training. At Check In was many Guests at the Reception and only one Staff was there. I wanted a room with Breakfast and payied out in Cash. The room is fine the Bed is fine. Breakfast Restaurant was Stange. I was asked many Times about my room Number and I was informed that my room is without Breakfast. I said then I will pay it by C/Out but I was told I have to pay it in the Restaurant then I said I left my money in my room. But the Lady was very compelicated. I had to leave the Restaurant without Breakfast. I went to the Front Desk to complain but I was told (Bei uns ist so und so) as I was sleeping at thier House and not in an International Hotel Chaine. Bei Check Out there were one Breakfast on the Bill which I didn't have. I didn't pay for the Breakfast not because I didn't have it but because another Guest was my Zeugnis that I didn't have Breakfast. Very funny
- Free WiFi in rooms and public areas
- Onsite dining
- Laundry facilities
- 24-hour front desk
Mercure Bregenz City places you next to Casino Bregenz and Seebuehne. This 94-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Vorarlberg Museum and Kunsthaus Bregenz are also a short walk from this Bregenz hotel.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is served for a fee each morning.
All 94 air-conditioned rooms feature minibars, coffee makers, and safes. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Hair dryers, phones, and desks are other standard amenities.
Mercure Bregenz City features free WiFi in public areas, conference space, and a terrace. Onsite parking is offered for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. This hotel also has laundry facilities.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 600 reviews