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Ramada Vilnius (soon IMPERIAL Hotel & Restaurant)

5.0 out of 5.0

Recent guest reviews

Excellent place to stay just before a long bit of travel to the airport

Very nice hotel. Great location, helpful staff, very good breakfast, nice and comfortable room. Will be definitely coming back!

Doesn't get any better.Great location,walking distance to the old town,restaurants,shops,etc.The staff is great.Good breakfast.

The hotel had exceptionally friendly and helpful staff. An outstanding feature is breakfast: excellent selection of foods, beautifully decorated room, and first-rate service.

hotel accomodations were unsatisfactory, and the price that the Oribiz charged was higher than the one hotel was offering at the time. During our stay from April 23rd to April 28 hotel was offering regular price for the room $120 during the 1st night (Easter Special) and $88 for each additional night. [...]charged us $145 per night during the entire stay from the April 23rd to May 2nd. to make the matter worse, hotel charged us $42 for using the mini bar which we did not use and did not sigfn invoice for. we contacted [...]from Vilnus during our stay but were told to take it up with United States office after our return. We tried on numerous occations and were always transfered to Phillipines call center were they refused to do any kind of adjustments stating that room rates were non-refundable and non-adjustable. We talked to supervisors Jane, Bella and Milla but got no where. we are very dissapointed with the services of both Orbits and hotel. in retrospect, we are talking about a few hundred dollars that could very well put a negative light on the entire situation - which is not worth ruining reputation of the big company like [...]and Ramada. To make things even worse the 5 star hotel down the street was charging $99/night with better accomodationsl. All in all it would be very nice of you to put an end to this entire misunderstanding that is not worth your time or reputation. if this complaint does not get resolved we are seriously considering booking our hotel directly with the management of the formentioned hotel. We would like to coninue patronizing your services, but in all honesty is is costing us extra money that we could have saved.please, look into this and see if you can resolve this unfair situation.please write us if you havce any questions - we would very much appreciate it and would like to continue doing business with yousincerely,David and Marianna our e-mail address is tovshteyn[@]

The hotel staff are knowledgeable and very helpful! And the breakfast bufft is excellent with great choice--and even desserts...

The hotel is centrally located, though there can be a problem with taxes if you aren't up for going on foot. The breakfast was excellent, and the room well-stocked with amenities. There was some difficulty finding my reservation, however, and they weren't very accommodating with check-in/check-out.

Very professional and hard working staff. Room was small but for the price, I can't expect anything bigger. everything was clean, and air conditioning really saved the night. Gym was small but functional, no pool. location can't be better, hotel fits in with the neighborhood, and there is a beautiful courtyard. Breakfast is yummy, especially because everything seemed very organic and healthy. CNN channel wasn't coming in too well. Satellite needed adjustment.

The hotel was in the best location for visiting sites, fun and quiet. The staff were friendly and coompetent. We enjoyed the Tapa Bar and town. This will alsways be in our memories.

the beds were very comfortable, the room was clean and nice and the staff friendly. we enjoyed the baths downstairs.

Subaciaus Str. 2 Vilnius

Hotel highlights

  • Walking distance to Vilnius Town Hall and Town Hall Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Old Town, Ramada Vilnius (soon IMPERIAL Hotel & Restaurant) is within a 5-minute walk of popular attractions such as Vilnius Town Hall and Town Hall Square. This 55-room, 5-star hotel has free in-room WiFi along with a fitness center and a spa tub. It's in central Vilnius and also a short walk from Gates of Dawn and Vilnius University.


Dining

Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 55 soundproofed rooms provide refrigerators, minibars, and espresso makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Ramada Vilnius (soon IMPERIAL Hotel & Restaurant) enjoy a fitness center, a spa tub, and a steam room. Valet parking is EUR 27.00 per night if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for EUR 80 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a conference center.

Room options

Classic Single Room

Twin 1 | Sleeps 1

Comfort Single Room

Twin 1 | Sleeps 1

Comfort Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

Guest reviews for Ramada Vilnius

Everyone (1) Couples (4) Business (2) Family (1) Other (1) Friends (1)
5
Everyone

Excellent place to stay just before a long bit of travel to the airport

By on Jun 26, 2017

5

great hotel!

Couples

Very nice hotel. Great location, helpful staff, very good breakfast, nice and comfortable room. Will be definitely coming back!

By , from Los Angeles on Apr 26, 2016

Review comment responded on May 2, 2016

Thank you very much for your feedback. We are so delighted to hear that you had a great stay at Ramada Vilnius and hope to be of service to you in the future. Regards, Karolis

5

great hotel

Families

Doesn't get any better.Great location,walking distance to the old town,restaurants,shops,etc.The staff is great.Good breakfast.

By on Aug 11, 2013

5

friendly place

Couples

The hotel had exceptionally friendly and helpful staff. An outstanding feature is breakfast: excellent selection of foods, beautifully decorated room, and first-rate service.

By on Nov 1, 2012

2

[...]hotel rates below expectations

Couples

hotel accomodations were unsatisfactory, and the price that the Oribiz charged was higher than the one hotel was offering at the time. During our stay from April 23rd to April 28 hotel was offering regular price for the room $120 during the 1st night (Easter Special) and $88 for each additional night. [...]charged us $145 per night during the entire stay from the April 23rd to May 2nd. to make the matter worse, hotel charged us $42 for using the mini bar which we did not use and did not sigfn invoice for. we contacted [...]from Vilnus during our stay but were told to take it up with United States office after our return. We tried on numerous occations and were always transfered to Phillipines call center were they refused to do any kind of adjustments stating that room rates were non-refundable and non-adjustable. We talked to supervisors Jane, Bella and Milla but got no where. we are very dissapointed with the services of both Orbits and hotel. in retrospect, we are talking about a few hundred dollars that could very well put a negative light on the entire situation - which is not worth ruining reputation of the big company like [...]and Ramada. To make things even worse the 5 star hotel down the street was charging $99/night with better accomodationsl. All in all it would be very nice of you to put an end to this entire misunderstanding that is not worth your time or reputation. if this complaint does not get resolved we are seriously considering booking our hotel directly with the management of the formentioned hotel. We would like to coninue patronizing your services, but in all honesty is is costing us extra money that we could have saved.please, look into this and see if you can resolve this unfair situation.please write us if you havce any questions - we would very much appreciate it and would like to continue doing business with yousincerely,David and Marianna our e-mail address is tovshteyn[@]

By on May 12, 2011

5

ramada vilnius- a wonderful stay!

BusinessTravelers

The hotel staff are knowledgeable and very helpful! And the breakfast bufft is excellent with great choice--and even desserts...

By on Sep 19, 2010

4

upscale but not overwhelming

BusinessTravelers

The hotel is centrally located, though there can be a problem with taxes if you aren't up for going on foot. The breakfast was excellent, and the room well-stocked with amenities. There was some difficulty finding my reservation, however, and they weren't very accommodating with check-in/check-out.

By on Jul 21, 2010

4

one of the best in vilnius

Singles

Very professional and hard working staff. Room was small but for the price, I can't expect anything bigger. everything was clean, and air conditioning really saved the night. Gym was small but functional, no pool. location can't be better, hotel fits in with the neighborhood, and there is a beautiful courtyard. Breakfast is yummy, especially because everything seemed very organic and healthy. CNN channel wasn't coming in too well. Satellite needed adjustment.

By on Jul 14, 2010

4

good hotel in great location

Couples

The hotel was in the best location for visiting sites, fun and quiet. The staff were friendly and coompetent. We enjoyed the Tapa Bar and town. This will alsways be in our memories.

By on Jun 17, 2010

5

very clean and comfortable

GetawayWithFriends

the beds were very comfortable, the room was clean and nice and the staff friendly. we enjoyed the baths downstairs.

By on Aug 7, 2008