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W Retreat & Spa - Vieques Island

4.5 out of 5.0

Recent guest reviews

Wonderful week. We loved everything about it except for the mattress. Also had a couple of waiters in the hotel restaurant whose command of English as well as their attitudes left us shaking our heads. Otherwise we'd consider them for our favorite vacation spot. Sometimes very frustrating but when management was notified it was satisfied above reproach.

The hotel is awesome and the staff was great - definitely stay there if planning to visit viequez

The hotel is exotic style and you have a lot of things to explore in the resort. The hotel restaurant is great as well. It is a great place to explore the island too. Staff are welcome.

W lived upto its name in terms of service, stay, amenities.

The W was very nice - wish we could have stayed longer

This was one of the best hotels I have ever stayed in. Highly recommend.

Even if the hotel is not on the most beautiful beach of Vieques, the location is great, and the amenities are wonderful

It was beyond my expectation!!! The concept of the hotel was simply tropical comfort and it had all the details about. Just I felt I was in the middle of caribbean to enjoy :) with friendly staffs and their amazing food in the restaurant!!! Overall it's neat, clean and very comfortable spot to stay and I will definitely go back :D

The pool was amazing! Staff was welcoming and very nice. The activities they offered that came with the hotel were a nice addition. Room was slightly dark and not well lit (we were on the ground level). For a W I thought the room could have been slightly cleaner.

Most high end place on the entire island. They pamper you to the point you don't want to leave, but is a more of a manicured version of Vieques than the rugged experience you might find elsewhere. For sure this place was 100% as advertised though and you wont be disappointed!

The day I was heading to Vieques the ferry service was out completely. I called the hotel telling them the situation. They said they would not refund the $300 I had already paid nor would they allow me to change nights. Their apparent reason was that I could go and get a plane ticket to the island and still make my reservation. While that might have been true, it didn't work with my situation. A good hotel would have been more flexible being aware that I may have wanted to stay there at a future date given that my Viques trip was cancelled. Certainly won't be staying there when I do eventually get there.

The W Vieques is a really amazing place. The hotel is luxurious, the views are incredible, the staff is great, and the amenities are phenomenal. You can borrow snorkels and kayaks from the hotel, book tours on site, and the staff even helped us get a rental car so that we could explore the town. We'll be back next year for sure!

The resort is great... The staff really good... But the restaurant is expensive and there is not much choice... However, I think W is only trusted option in Vieques..

We just returned from the W Hotel in Vieques and overall we had a lovely time. The hotel is very nice, the food was pretty good, the staff was very friendly, and the pools and beaches were great. Vieques is a beautiful island and there are wild horses everywhere, which we thought was neat. While the W beach was very nice, the beaches on the Carribbean side of the island are much better. Also, Vieques is a small island without a lot going on. The two "main towns" are small (you could see all of Esperanza in about 10 minutes; Isabel II is a bit bigger, but not really much to see). The W is a typical resort with all that is good and bad. Very clean and nice, great pools. The gym was nice and very good by hotel standards, but needed more air conditioning and did not have free weights (other than a dumbell rack). Also, you have to numb yourself to the exorbitant fees. Just like airlines with their checked baggage fees, there was about a $65 a day "resort fee." While the hotel gives you a little card trying to explain the "value" behind the fee (e.g, you get "free" coffee, "free" wifi, and a "free" ride to the airport, which is less than 10 minutes away), this is just a way to increase the room rate. (If you stay 5 nights, you pay $325, which buys a lot of coffee, wifi, and airport transfers if charged separately). I was also a bit shell shocked when I was charged over $50 for two drinks delivered to the (non-main) pool. But if (as they hope) you simply accept that this is the price to pay for staying at any very nice resort, then the W is a great choice.

Although a gorgeous location, amazing grounds, and very comfortable room decor, the W Hotel in Vieques Puerto Rico was short on meeting their quality expectations. Given a Fabulous Oceanfront Escape room described as "quiet" we were kept up late into the evening by two wedding receptions on two separate nights within 50 ft of our room. One event went until 2:30 AM with live music and fireworks; not exactly relaxing or quiet. The maid service was spotty; one time coming to our room at 5:30 PM which was unworkable. The food was less than average with uninspiring menus and many ingredients such as vegetables and fruits clearly imported from the mainland lacking in flavor. Accessible only by taxi, the food at other restaurants on the island was far superior and a much better value. Although we didn't watch a lot of TV, over a third of all the cable stations (e.g., Bravo!, BBC, Travel, Discovery, TBS, etc...) were over-riden by the same looped infomercial for hours. Finally, most of the staff were very courteous but when I requested a coffee maker for my room (a feature supposedly available) I had to ask four times before someone ever replied with an honest answer that none were. available.

This place is at a fantastic spot on Vieques. Location is prime. Rooms are nice but decor is bizarre and not very functional. Chairs are huge flat steel things that are not very conducive to sitting in. The food is below average and phenominally expensive. Lunch will easily crest $100 for two people. The staff is nice but management is lacking. You may wait over 30 minutes to see a staff member at the concierge desk at a prime time of day. They have a "wherever/whenever" button on the telephone which twice went unanswered during our stay. They have nice covered beds by the pool and a sunny morning at 10AM there was still dirty sheets and trash in many of those spaces. A garbage can overflowing with trash was not emptied from 8AM until after 2:30 when we left the pool area. The inclusive fee is quite high at $60 poer day for amenities that should be included for nothing. The place does very little well and needs some serious guidance to warrant $680 per night.

Staff was great, decor was very chic. The hotel setting was gorgeous. Great experience

Stayed at the W Vieques for our honeymoon and couldn't have asked for a better experience. The staff was extremely welcoming and always able to answer questions and meet needs. Edward in the sports shop is fantastic and made great recommendations for things to do off the resort grounds. miX on the beach has an amazing, yet simple local menu, and excellent service. The resort grounds are fantastic, the pool is gorgeous, and the beaches are quiet, private and perfectly placed on the Atlantic side of the island. Don't let the price tag scare you away, because the experience is worth every dollar spent. Yes, it's a W, and no, it won't be cheap, but you will be very pleased should choose to visit this resort.

Beautiful location. Everything was excellent. Very good value. Nice, quiet getaway.

We showed up at the hotel from another supposed luxury hotel on Vieques after they lost power, couldn't serve us food, no hot water, had a wedding scheduled they didn't tell us about, and wanted to keep our money (but they didn't). I booked our same-day reservation but it took over four hours to hit the W's reservation system. Even though I had a confirmation code and receipt this hotel's staff wouldn't let us into the room until I finally got a rep to speak directly with a W Front Desk staff member. Since we were paying top $ I would have expected better accommodation to just allow us to our room so we could get settled. Once we did get settled it was an enjoyable place. We were super close to the beach and pool, the food was not spectacular but just right, our dinner waiter Alexander was a great guy, and the hotel is five minutes to the Vieques airfield with their own private lounge. We also used a new, private airplane charter business that is less expensive than the retail airlines. We will definitely go back.

Route 200 Km 3.2 Vieques

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Florida, W Retreat & Spa - Vieques Island is within a few miles (5 km) of sights such as Munoz Rivera Square and Vieques Ferry Terminal. This 156-room, 4.5-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and a restaurant. Isabel Segunda Harbor and Fort Conde de Mirasol are also close to this Vieques resort.


Dining

Enjoy a leisurely bite to eat at Sorce, the resort's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee weekends from 7 AM to 11 AM.


Rooms

W Retreat & Spa - Vieques Island's 156 rooms are air-conditioned and provide minibars, free local calls, and free bottled water. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and bathrobes. Other standard amenities include ceiling fans, safes, and ironing boards.


Property features

Guests of W Retreat & Spa - Vieques Island have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Other amenities at this beach resort include a 24-hour fitness center, outdoor tennis courts, and free WiFi in public areas.

Room options

TROPICAL OASIS KING

King 1 | Sleeps 2

Room, 1 King Bed (Pool oasis)

King 1 | Sleeps 2

Room, 2 Queen Beds (Pool oasis)

Queen 2 | Sleeps 4

Spectacular Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for W Retreat & Spa - Vieques Island

Everyone (2) Couples (25) Family (3) Other (1)
4

luxury hotel near the beach.

Everyone

Wonderful week. We loved everything about it except for the mattress. Also had a couple of waiters in the hotel restaurant whose command of English as well as their attitudes left us shaking our heads. Otherwise we'd consider them for our favorite vacation spot. Sometimes very frustrating but when management was notified it was satisfied above reproach.

By , from Magnolia, Texas on Apr 23, 2017

5
Everyone

The hotel is awesome and the staff was great - definitely stay there if planning to visit viequez

By on Feb 28, 2017

5

awesome one night

Couples

The hotel is exotic style and you have a lot of things to explore in the resort. The hotel restaurant is great as well. It is a great place to explore the island too. Staff are welcome.

By on Jul 4, 2015

5

simply awesome

Couples

W lived upto its name in terms of service, stay, amenities.

By on May 30, 2015

4

pr trip

Couples

The W was very nice - wish we could have stayed longer

By on May 12, 2015

5

awesome hotel

Couples

This was one of the best hotels I have ever stayed in. Highly recommend.

By on Jan 28, 2015

5

perfect place to relax

Couples

Even if the hotel is not on the most beautiful beach of Vieques, the location is great, and the amenities are wonderful

By on Jan 5, 2015

4

perfect place for a couple

Couples

It was beyond my expectation!!! The concept of the hotel was simply tropical comfort and it had all the details about. Just I felt I was in the middle of caribbean to enjoy :) with friendly staffs and their amazing food in the restaurant!!! Overall it's neat, clean and very comfortable spot to stay and I will definitely go back :D

By on Dec 24, 2014

4

getaway

Couples

The pool was amazing! Staff was welcoming and very nice. The activities they offered that came with the hotel were a nice addition. Room was slightly dark and not well lit (we were on the ground level). For a W I thought the room could have been slightly cleaner.

By on Oct 24, 2014

5

you get what you pay for...

Couples

Most high end place on the entire island. They pamper you to the point you don't want to leave, but is a more of a manicured version of Vieques than the rugged experience you might find elsewhere. For sure this place was 100% as advertised though and you wont be disappointed!

By on Aug 6, 2014