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Best Western Vientiane Hotel

3.5 out of 5.0

Recent guest reviews

Everything about the Best Western is top notch. First impressions were very good, the reception area was spotless and the staff were very welcoming. Our room was big, again very clean with a couple of comfortable chairs and a writing table. WiFi in our bedroom was good but needed a code every day from reception. My only complaint about the room was the light switches on the bed head - I kept bumping them with my head when I was asleep and turning the lights on! Breakfast was OK, nothing special but the coffee was good! We were given a free airport transfer when we left- very handy.

The room is spacious and situated at less busy street. The location is near to the night market, eating places and massage parlor. The complimentary breakfast is always the same except paid breakfast that will change everyday. The staff is friendly and helpfull too. The sign to the pool was not directing guest to the pool and pool looks not attractive. My water hole in the bathroom makes funny sound at night.

The hotel is situated very near the river, in one of the side streets to the road along the river. The area is full of restaurants and night market is just a few meters away. The hotel seems fairly newly renovated and rooms are clean and nice and staff very friendly. View from the room I had was not all the good.(see picture). Breakfast was quite limited but eggs was made according to your wish and coffee was very good. The reception areas is nice kind of old style. I really liked the floors in the reception and in the room. The hotel also has a small swimming pool in the back as well a a small fitness centre.

Stayed there for a month , staff service is very good great location ! when friends or business partners visit sent them there and they all have good experience !! The food is also very good , morning breakfast is fast and good

We received such an amazing reception when we arrived at the Best Western. We don't normally stay in 'chain' hotels but are so glad we did. The room was large, comfortable and very clean. But the best thing about this place is the staff. Nothing is too much trouble and their openess and helpfulness just makes you want to smile 😊

The positives: Lovely tiled lobby, spacious rooms with nice furniture and comfy beds, unbeatable location surrounded by restaurants and steps from the riverfront road, and, above all, first-rate (mostly Filipina) staff. Breakfast was good, though if you are bored there are many options close by. Negatives: the blazing white LED lights in the hallway and bathroom cheapen the atmosphere (though the latter make shaving a breeze). And my bathroom was pretty utilitarian and about a star lower than the hotel itself.

3rd time here, recommended. Can't beat the location and the staf f, rooms and pool should satisfy most travellers. Go past Wat turn right to 3 Sisters cafe (no English, look for "3 on awning" and order a pho ("fur")

- Location is the best spot for this hotel - Food is everywhere surrounding the area - Staffs are friendly and helpful - Limited breakfast choice (set breakfast) and no refill - No lighting in wardrobe

First abroad stay and most memorable stay. Located near the Mekong river and lot of restaurants near by. Happening place. I was quite happy with their customer service and decent compliment break fast. Evening the street will be flooded with tourists and good TukTuk experience.....

What a perfect location , great for market , restaurants etc , the front desk staff as with all staff where exceptional , genuinely interested in your day , lovely little pool but should not have to hunt for towels , maybe a few on a shelf , rooms a bit dated but trade off is nice n big n spacious , some have described as a little past its prime , if you just arrived from a big glass bankok hotel maybe it looks a bit that way , clean n central so who cares , breakfast basic (rainy season maybe when hotel is fuller it has more choice ) but very nice and well presented , hope to stay again , thanks

2-12 Francois Nginn Street Vientiane

Hotel highlights

  • Close to Patuxay
  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Best Western Vientiane Hotel places you within a 10-minute stroll of Lao National Museum and Wat Chan. This 44-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle. Centrally located in Vientiane, the hotel is also a short walk from Oot Ni Gallery and Laos National Stadium.


Free breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


All of Best Western Vientiane Hotel's 44 rooms are individually furnished and have an array of amenities, including refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer free toiletries and bathrobes. Other amenities include free bottled water, safes, and phones.

Property features

Guests staying at Best Western Vientiane Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's limited parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Standard Room, 2 Single Beds, Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 237 reviews