Comfort Inn & Suites3.0 out of 5.0
Recent guest reviews
This is a great place to stay while in Victoria. Although it is not in the downtown core, it is close to the Mayfair Shopping Centre, restaurants, and bus routes. We were there for a hospital (Jubilee) visit and found the route most easy and less stressful than trying to find our way from downtown. Nice clean rooms, shower, and parking. We had dinner in the restaurant/pub and it was great! (The best cup of coffee I had all day!) Breakfast (included) was good, the standard choices. We will be back!
Spent 5 days here over Christmas and our stay was very comfortable. The location is very convenient and quite central plus just across the street from the Mayfair Mall. It was very quiet though and we enjoyed the breakfast that was included especially the waffles. The room was clean and perfectly adequate for our needs.
I was pleasantly surprised with the final result from our staff Christmas party in the Comfort Inn's banquet hall. there was plenty of room that even had some nice seasonal decoration for the event. The staff was great! something about Canadians always wanting a Ceaser and I of course only want Tomato Juice. the bartender disappeared for a few minutes and searched the establishment for the last half dozen cans he could find, to my pleasant surprise on my next visit to the bar I was presented with my spicy bloody Mary. This may have been a first in many years where someone has gone out of their way on which seemed like such a simple request made a huge impression. Turkey dinner was great with all the trimmings. just not sure what the spaghetti was about? I have to say it turned out to be a great night.
I have a client that sends me here to do training or I wouldn't use this hotel. It is convenient to Mayfair Shopping and for learners who live north of the city (Nanaimo, Campbell River, etc.) this time I took a room in the newest building which is practically on the Pat Bay Hwy. Surprisingly quiet and comfortable compared to rooms I've stayed in in the main building so it was worth a slightly higher room rate. The breakfast area and food choices continue to be marginal. Service was adequate. Training room was adequate but they forgot to bring the afternoon refreshments (but 4 staff were sitting around the banquet office) until reminded. This place just sort of toddles along doing a mediocre job of just about everything. Free parking is a bonus in Victoria.
Hotel is solid. No complaints. However I went to Redd's Pub and the bartender recommended the Beef Dip (with cheese) and fries. Phenomenal!!! Best Beef Dip in Canada. I'll be staying here again just to go back to Redd's Pub. Cheers!
Stayed here on business. They lost my Rez but quickly found me a king room and made it right. Clean large room with hide-abed. Free wifi. Free buffet breakfast for a really good price. Sent me to fifth street pub for dinner which was a ten minute walk and fantastic recommendation. Would stay again. Wall unit a bit noisy when comes on room 206. FYI.
If you take the ferry to Victoria without a car, this is the place for you. Literally across from the ferry dock, you see this hotel as the boat comes to port. You are in the heart of Victoria and can walk to all the attractions as well as the bus stops that access Butchart Gardens. The room was spacious and the price much better than the elegant but expensive nearby motels. There is no breakfast with the room but there is a rather pricey restaurant in the motel building. There is no AC, normally not a problem because there are screens and the weather is usually cool. However, we suffered with the heat because they had washed the windows the day that we arrived but hadn't replaced the screens and neglected to tell the guests that there were screens!!! We only discovered the screens as we were departing the next morning. Other than this obvious failing, the staff was very helpful and gave us much help in locating dining and sites of interest. If you stay on the island, this is an option that will save you a few bucks in a good location.
We stayed Labour Day Long Weekend. The rooms and facilities are clean. The hotel is a little dated, but otherwise good. The breakfast was basic, it did the job. Location was great. This hotel is affordable and clean, good place to stay.
The staff is friendly and the rooms exceeded my cleanliness requirements. I would definitely stay here again. One perk is the breakfast. It is one of the best hotel breakfast included I've experienced.
We checked in on August 6th and stayed for one night. We had 2 rooms booked one pet friendly room where my husband and I stayed and one room with a king bed and a sofa bed for my mom and our 2 kids. The hotel is a non smoking hotel yet the entire floor that my mom and kids were staying on smelled of cigarette smoke, the hallway carpets are stained and over all look of the hotel was pretty dirty. When I went to make up the sofa bed for my son we noticed that the sheets were stained, there was human hair all over the sheets and the pillow case had blood on it! We called for clean bedding. When the "clean" bedding arrived we were told that there was no comforter in the entire hotel so a blanket would have to do. When we unfolded the very light weight blanket we noticed that it too was stained and had holes and cigarette burns all over it. We finally went to car and got him a blanket that we had from our camping trip. For a room that my mom paid $189 for I think clean bedding and a smoke free environment should be expected. As for the room that my husband and I stayed in (room 158) that was also a complete disaster. My husband woke up at 6:00am only to step in a big puddle of water on the wood floor (all pet rooms have wood floors) during the night the air conditioner had broke and leaked water all over the floor and had soaked my husbands bag that had his work computer and important work papers. They were completely ruined. It took a very long time for us to finally speak to the manager Cheryl Wang. She came to our room, turned off the air conditioner and asked to see the bag and look at the wet papers. Due to my husbands job he can't show just anyone his papers because of personal information they pertain. She could see the pile of wet towels on the floor and the soaking wet bag. She told us "when you check out I will see if we can do something for you" Upon check out were we're told that the damage wasn't as bad as we were claiming it to be (she assumed we were lying) and because we wouldn't allow her to see the wet papers all she was willing to do was take $50 off our bill! We were utterly disgusted. She also told us that because maintenance had been called to turn on our air conditioning that it was running too long and that is why it broke. That is a complete lie!!! We never called maintenance. The manager Chery Wang does not care about the guest and was very rude and condescending. There are many other places to stay in Victoria BE WARNED DO NOT EVER STAY HERE!!!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Comfort Inn & Suites places you within a 10-minute stroll of Topaz Park and MayFair Shopping Centre. This 152-room, 3-star hotel has free in-room WiFi along with free self parking and a fitness center. Located in central Saanich, the hotel is also near British Columbia Parliament Building and University of Victoria.
Start your day off right with a free buffet breakfast offered each morning. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Comfort Inn & Suites's 152 soundproofed rooms provide refrigerators, coffee makers, and free weekday newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
Guests of Comfort Inn & Suites enjoy a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 307 reviews