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Best Western Hotel Firenze

4.0 out of 5.0

Recent guest reviews

My wife and I stayed 2 nights with a prepaid reservation. After arriving by morning train from Brescia, we walked 650 meters northeast to this hotel. An English speaking clerk took our passports before storing our bags. After lunch at the Pizzeria Bar Delle Nazioni just around the corner, we returned at 2PM, taking the elevator up to Room #118. The moderate sized room had a comfortable queen with 2 shelved nightstands, desk with refer below and hot pot above, 3 chairs, closet wardrobe, wall TV(BBC, CNBC, CNN), and beautifully tiled and fully outfitted bathroom(with overly complicated glass shower steam cabinet). Although the large double insulated window opened to the front sidewalk view, it was quiet to sleep. We enjoyed good secure wifi and their well serviced 7AM breakfast buffet that included much more than we could sample. Because we walked 800 meters N to the Euro Spar(Google had mis marked a Supermercati Italiani across the street from our hotel), and more often into the city center, we would have preferred a closer hotel. Although we have enjoyed our economy room at this high quality 4*, it was expensive and not a value hotel for us.

Four night stay. Quiet comfortable room with big bed and all looks refurbished or new. Hotel 5minutes on foot to rail/bus station and 10 minutes to centre of town/ favourite restaurant/icecream. Good english spoken, very helpful and big breakfast. Never considered eating in. Bargain price for quality.

We stayed here for 1 night during the gnocchi festival. We arrived pretty early by train and walked to the hotel (7 minutes with luggage), they kept our luggage while we toured the city (we did everything by foot, you can see all the main attractions in half a day), and before the festival opening we came back to check in to the room. The hotel is beautiful, each room is unique with its design. Our room was very spacious and we had a little balcony. The beds were comfortable and breakfast plentiful. I would recommend this hotel and especially the gnocchi festival which was the best I visited in Italy. We had the time of our life that day.

In Italy, the star system has a formula but is worthless to a traveler as two four star hotels can be awful or great. Having stayed at Best Western Ala in Venice 4 years ago, as I was walking from train station I passed this one. While I probably got the rack rate of about 160 euros, like going to McDonalds, at Best Western you are always certain of what you are getting. It was a great hotel, and walking distance to train and city proper. The lady who checked me in helped me get my next Best Western Plus, the Hotel Adler in Innsbruck, and actually negotiated per their website, 119 euros per night, so I actually made out. This is the kind of hotel you would expect in the US, and is a real 4 star hotel, although I am giving it a 5. Great room, service, breakfast.

We are very disappointed in this hotel. The rooms are nice enough, but what they wouldn't do stands out to the kind of business they run.!! We had three rooms reserved for three couples, months in advance. Verona was our 4th stop in Italy. One of the couples had a family emergency, and had to leave for the states 5 days before we would be in Verona. Called the Hotel immediately and they said you have to make all requests in an email. They are THE ONLY Hotel, or Tour group that did not given them their money back. Their reasoning was " because you had a special rate we cannot refund the money." You would think that you would want a higher price for the room instead of our Spl rate? They offered the remaining couples free breakfasts - Breakfast priced at 3 euro's each. WOW what a gesture. The rooms were nice enough, but it is at the wrong end of town from where everything is located. Hotels are supposed to be about customer service...... they are not. Stay somewhere where they care about their customers.

We returned to Hotel Firenze as our last stay, (in 2015), was so very good. On that occasion my only gripe was the problematic wi-fi and I’m glad to say that those problems have disappeared - so everything is now sweetness and light. It bears repeating that this hotel is not only excellent in its own right - but it is incredibly convenient for the railway station. It’s an easy ten minute walk and has no serious obstacles - even if you are manoeuvring wheeled suitcases. This meant that we could take a day trip to both Mantua and Lake Garda. We then used the train to reach our next destination (Vicenza) for the bargain fare of €6. All things considered and weighed in the balance, the Firenze was the best of the three hotels we stayed in, on this trip. I struggle to find anything to be critical of to be honest. Well there is a very small one - the clock radio. It was an excellent unit, with large, easily readable numbers but with a very brightly lit back-light. So bright in fact that I had to turn it away from me, in order to get to sleep. The upside of that was, that it did provide an excellent night-light! This is my last review of the Firenze but rest assured, on future trips to Verona; this will be our first-choice hotel. Thoroughly recommended.

well situated hotel, although the walk from the station with bags feels longer than it appears on google maps, given the major road that needs crossing - and we got lost! Slightly surprised to be put in an annex, rather than the main hotel, but the room was good and extremely spacious. !0 minute walk to the amphitheatre and entry to the rest of Verona. breakfast was extra so we went out to a café, which was cheaper and more atmospheric

Great hotel. Wonderful barman on the Friday evening. All the staff we had contact with were very helpful. Easy walking distance to the Arena (We saw Madam Butterfly). Railway station just a short distance too. Good value.

Stayed here for two nights with my best pal in September. The hotel was very helpful and extremely friendly. Arranged taxis to meet us at the airport efficiently and without stress. Room was roomy, bathroom spacious, everything clean and fresh. Bed and pillow were THE BEST! Had such a great night sleep. Perfectly positioned for everything. Right on the edge of the main square but far enough away from any noise. Close enough for everything else. Safe and well lit to get in and out at night. Would recommend for all of the above. The breakfast however was awful. It was equivalent to eating cardboard. Other than the fresh whole fruit there was really nothing nutritious about the breakfast at all. the presentation was poor - I would expect cereals served in large glass containers, fresh fruit to be cut up and mixed in a salad bowl, various bread choices - instead it all seemed very packaged and very very cheap. For EUR 10 I would expect a very decent breakfast - considering a restaurant meal was only EUR 12 and it was extraordinary. Recommend the hotel to visit other hotels to find out how its done correctly . Other than that, the perfect stay! Really lovely hotel. Friendly and helpful staff and clean rooms.

Great location between the train station and the city centre. Perfect room vs. price and being Best Western no surprises either (booked Superior double room). Pizzeria de la nacioni just around the corner for a great pizza.

Corso Porta Nuova 88 Verona VR

Hotel highlights

  • Walking distance to Verona Arena and Castelvecchio
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in Cittadella, Best Western Hotel Firenze is a leisurely stroll from popular sights such as Verona Arena and Castelvecchio. This 49-room, 4-star hotel has in-room conveniences like balconies, minibars, and coffee makers. It's also close to Ponte Scaligero and Juliet's House.


For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Best Western Hotel Firenze's 49 rooms are air-conditioned and provide balconies, minibars, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include free newspapers, free local calls, and safes.

Property features

Guests of Best Western Hotel Firenze enjoy access to free WiFi in public areas, 3 meeting rooms, and conference space. If you drive, self parking is EUR 20 per day, or you can take advantage of the airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station and free newspapers.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Economy Room, 1 Queen Bed

Queen 1 | Sleeps 2

Family Room, Multiple Beds

King 1 | Sleeps 3

Executive Room, 1 King Bed (1 extra bed)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 1211 reviews