- Liked: Property conditions & facilities, room comfort
- Disliked: Staff & service
The lady in the breakfast room was excellent. When we arrived there were 2 dirty coffee mugs in our room, no wash cloths, no hand towels, no toiletries at all, no box of Kleenex. This was remedied when I called the desk. Next day, I returned to the room at 3pm and it had not been serviced. I left at 4pm and complained at the desk. Gentleman was very nice and when we returned at 5:30, the bed was made, but again, no toiletries, no coffee packets. Went to the desk again, gentleman was very nice, asked if the room was made up, but then no housekeeping after that. When I complained in the morning at checkout, the woman at the desk did not even look up at me. For $150/night I expected better service than this. So the lady in the breakfast room received the tip I normally give to housekeeping.