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The Westin Europa & Regina, Venice

5.0 out of 5.0

Recent guest reviews

The location is perfect. It is right on the grand canal and blocks from st. marco's square. The breakfast buffet is a bit expensive but well worth every penny for the quality and convenience (plus the champagne included didn't hurt). I loved the lunch out on the deck for a quick drink or latte for a break. The lobby is as beautiful as you would get in Venice. The staff is attentive and very kind and helpful. They suggested the best locations for meals. I just overall was not pleased as soon as I got off the elevator to reach my room and more disappointed with the bathroom. The mirrors were spotted with black, not as a look, just destroyed probably from moister. Lamps in the bathroom were falling off the wall. All the grout around the tub was moldy. I mention this as I expect a super clean bathroom for the cost of the hotel. Basically, bathrooms need to be updated, but what I realize is the standards in Venice (based on prior experiences) are lower for what I would expect at that cost. Hallways were desperately in need of clean rugs and fresh paint. I had just stayed in two amazing hotels in Rome (boscolo) and Florence (savoy) and the standards for the cost were perfect.

Our room at the Westin Europa and Regina in Venice overlooked The Grand Canal. It was wonderful to hear the lapping water, singing gondoliers, and lovely church bells. It was a beautiful room and a beautiful experience. Thank you.

The hotel was nice. There was major construction next door which we were concerned about but it did not interfere with our stay, just exterior pictures. Food and beverage prices were not realistic, even for a Westin, so we ate outside the hotel for each meal. The bathrooms were a good size but the shower was no more than 30" x 30" and nowhere to get away from the spray of the water.

The hotel is quite beautiful as you enter it. It is in front of the canal but that is where all beauty stops. First we were greeted by the coldest Westin representative. We just completed 12 hrs of flying and [...] (the person checking us in) was like a Russian militia captain. She didn't make eye contact, she didn't go through pleasantries, she just asked registration questions like if you are a prisoner. Our room was not ready as check-in is at 3pm. She didn't even have the consideration to offer to store our bags temporarily until the room was available. Apparently this is how Westin trains their people because I have never interfaced with hotel industry representatives that were so cold - not a smile, not a pleasantry. All the ladies behind the counter (3), 2 concierge reps - all were the same. There was one concierge named [...] who was human and very attentive. Once we got to our room - after 3pm - it was a plain large room. The only pretty thing was the headboard. The mirror was broken, the A/C didn't cool well, there was no art work on the walls. We had 1 bed, 1 chaise lounge, TV and a desk. For $500/night, this truly was the worst experience we have ever had. When we booked, it said that this room had a side view. When you look at the pictures, they make you believe the 'side view' is to the canal. That is not the case. The hotel has 2 buildings - one faces the canal and one toward the street. There is no side view because it was not in the building by the canal and other than that, Venice is all compacted so if you are in the inside building, all you see is the next building to your side. We asked about going to Murano Island and the hotel offers a water taxi (complimentary). Be aware that the taxi takes you to a particular gallery in Murano where they work really hard to sell you their expensive beauties. The gallery had incredibly beautiful things but you can feel the pressure to buy something expensive. It was not worth the compliment! We also had to take a water taxi from the hotel to the train station. We were told it would be 65 Euros. The taxi charged us 70 Euros. Frankly, it was a disappointment to go with Westin. We have done luxurious Marriott and Intercontinental Hotels and that is luxury. Would not recommend spending the money.

Beautiful 5 start hotel on the Grand Canal in Venice Italy. Excellent location and staff. The only downside is the cost at the hotel bar (to be expected) was high but considering the outside seating over the Grand Canal, it was worth it. We had a newly decorated room that was very nice.

Location is fantastic: 3 minute walk to San Marco Square. Hotel very nice and the staff very helpful! Have stayed at the Cipriani on Guidecca Is. before, but enjoyed this location more.

Fabulous location at the bottom of the Grand Canal just a stroll from St. Mark's. We spent a fair amount of time in the bar overlooking the Canal.

Had a great experience at the hotel...was upgraded to a larger room as a SPG gold member. The staff was very friendly.

This a great location on the canal, walkable from the San Marco vaporetto stop if you have rolling luggage. We got a free upgrade at check in so had a large room with sitting area, separate dressing room and large bathroom. The Hotel does flood inside at very high tides. Concierge staff is mixed - one day I wanted a maintenance item taken care of while we were out sightseeing and was told to dial maintenance when we returned. Others were very helpful. as is common with similar hotels and Harry's bar, acouple of cocktails can cost $50.

Maybe it was the beautiful weather in addition to the great view but my hotel experience has never been as wonderful in Venice as it was here. Character of the city as well as the comfort and calmness needed after a day out. Once traversing the throngs at the nearest bridge/piazza(unavoidable)and gondolas, the hotel is tucked away; a bit secluded but also on the canal with the loveliest terrace and dining room for eating breakfast (sumptuous buffet) or enjoying a drink.

It was the perfect second honeymoon for my wife and I.

The Westin Europe Regina in Venice is a perfect location. Easy access, a short walking distance to San Marco Square. The staff was friendly and very helpful. The hotel is in the heart of Venice. Everything was within walking distance. We will stay there again when we return to Venice.

There was no one to greet us at the dock when we arrived by water taxi, the hotel staff was not very helpful, check-in was three hours past when they promised us and the hotel has lots of scuffs and scratches on the walls that they don't seem to do anything about. We stayed in the largest room in the hotel overlooking the grand canal and I must say that I was not very impressed.

Campo Barozzi Venice VE

Hotel highlights

  • Walking distance to St. Mark's Basilica and Rialto Bridge
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in San Marco, The Westin Europa & Regina, Venice is adjacent to Basilica of St Mary of Health and within a 10-minute walk of other popular attractions like St. Mark's Basilica. This 180-room, 5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Rialto Bridge and St. Mark's Square are a short walk from the hotel, which is in the historical district.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is served for a fee each morning.


Rooms

The Westin Europa & Regina, Venice's 180 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. 32-inch TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also standard.


Property features

Guests staying at The Westin Europa & Regina, Venice enjoy a fitness center, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a meeting room, laundry facilities, and a porter/bellhop.

Room options

Grand Room, Canal View

Full 1 | Twin 2 | Sleeps 3

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Deluxe Suite, 1 Bedroom

King 1 | Sleeps 3

Grand Room (Deluxe)

Full 1 | Twin 2 | Sleeps 3

Guest reviews for The Westin Europa & Regina

Everyone (1) Couples (6) Business (1) Family (3) Friends (1) Other (1)
4

amazing location; wished rooms were cleaner

Everyone

The location is perfect. It is right on the grand canal and blocks from st. marco's square. The breakfast buffet is a bit expensive but well worth every penny for the quality and convenience (plus the champagne included didn't hurt). I loved the lunch out on the deck for a quick drink or latte for a break. The lobby is as beautiful as you would get in Venice. The staff is attentive and very kind and helpful. They suggested the best locations for meals. I just overall was not pleased as soon as I got off the elevator to reach my room and more disappointed with the bathroom. The mirrors were spotted with black, not as a look, just destroyed probably from moister. Lamps in the bathroom were falling off the wall. All the grout around the tub was moldy. I mention this as I expect a super clean bathroom for the cost of the hotel. Basically, bathrooms need to be updated, but what I realize is the standards in Venice (based on prior experiences) are lower for what I would expect at that cost. Hallways were desperately in need of clean rugs and fresh paint. I had just stayed in two amazing hotels in Rome (boscolo) and Florence (savoy) and the standards for the cost were perfect.

By on Jul 23, 2017

5

bella italia

Couples

Our room at the Westin Europa and Regina in Venice overlooked The Grand Canal. It was wonderful to hear the lapping water, singing gondoliers, and lovely church bells. It was a beautiful room and a beautiful experience. Thank you.

By on Oct 13, 2014

3

much needed venice holiday

Couples

The hotel was nice. There was major construction next door which we were concerned about but it did not interfere with our stay, just exterior pictures. Food and beverage prices were not realistic, even for a Westin, so we ate outside the hotel for each meal. The bathrooms were a good size but the shower was no more than 30" x 30" and nowhere to get away from the spray of the water.

By on Mar 12, 2012

3

disappointed!

Families

The hotel is quite beautiful as you enter it. It is in front of the canal but that is where all beauty stops. First we were greeted by the coldest Westin representative. We just completed 12 hrs of flying and [...] (the person checking us in) was like a Russian militia captain. She didn't make eye contact, she didn't go through pleasantries, she just asked registration questions like if you are a prisoner. Our room was not ready as check-in is at 3pm. She didn't even have the consideration to offer to store our bags temporarily until the room was available. Apparently this is how Westin trains their people because I have never interfaced with hotel industry representatives that were so cold - not a smile, not a pleasantry. All the ladies behind the counter (3), 2 concierge reps - all were the same. There was one concierge named [...] who was human and very attentive. Once we got to our room - after 3pm - it was a plain large room. The only pretty thing was the headboard. The mirror was broken, the A/C didn't cool well, there was no art work on the walls. We had 1 bed, 1 chaise lounge, TV and a desk. For $500/night, this truly was the worst experience we have ever had. When we booked, it said that this room had a side view. When you look at the pictures, they make you believe the 'side view' is to the canal. That is not the case. The hotel has 2 buildings - one faces the canal and one toward the street. There is no side view because it was not in the building by the canal and other than that, Venice is all compacted so if you are in the inside building, all you see is the next building to your side. We asked about going to Murano Island and the hotel offers a water taxi (complimentary). Be aware that the taxi takes you to a particular gallery in Murano where they work really hard to sell you their expensive beauties. The gallery had incredibly beautiful things but you can feel the pressure to buy something expensive. It was not worth the compliment! We also had to take a water taxi from the hotel to the train station. We were told it would be 65 Euros. The taxi charged us 70 Euros. Frankly, it was a disappointment to go with Westin. We have done luxurious Marriott and Intercontinental Hotels and that is luxury. Would not recommend spending the money.

By on Aug 12, 2011

5

beautiful hotel and location

Couples

Beautiful 5 start hotel on the Grand Canal in Venice Italy. Excellent location and staff. The only downside is the cost at the hotel bar (to be expected) was high but considering the outside seating over the Grand Canal, it was worth it. We had a newly decorated room that was very nice.

By on Aug 4, 2011

5

westin europa and regina, venice

GetawayWithFriends

Location is fantastic: 3 minute walk to San Marco Square. Hotel very nice and the staff very helpful! Have stayed at the Cipriani on Guidecca Is. before, but enjoyed this location more.

By on May 19, 2011

5

venice

Families

Fabulous location at the bottom of the Grand Canal just a stroll from St. Mark's. We spent a fair amount of time in the bar overlooking the Canal.

By on Aug 23, 2010

5

grand hotel in venice

Couples

Had a great experience at the hotel...was upgraded to a larger room as a SPG gold member. The staff was very friendly.

By on Jul 5, 2010

4

good choice

Couples

This a great location on the canal, walkable from the San Marco vaporetto stop if you have rolling luggage. We got a free upgrade at check in so had a large room with sitting area, separate dressing room and large bathroom. The Hotel does flood inside at very high tides. Concierge staff is mixed - one day I wanted a maintenance item taken care of while we were out sightseeing and was told to dial maintenance when we returned. Others were very helpful. as is common with similar hotels and Harry's bar, acouple of cocktails can cost $50.

By on Jan 12, 2010

5

magical

Singles

Maybe it was the beautiful weather in addition to the great view but my hotel experience has never been as wonderful in Venice as it was here. Character of the city as well as the comfort and calmness needed after a day out. Once traversing the throngs at the nearest bridge/piazza(unavoidable)and gondolas, the hotel is tucked away; a bit secluded but also on the canal with the loveliest terrace and dining room for eating breakfast (sumptuous buffet) or enjoying a drink.

By on Oct 9, 2009