Hotel Russo Palace4.0 out of 5.0
Recent guest reviews
I love Venice and often I am traveling because of work. I stayed with a friend of mine for one night and was amazing. Hotel is very clean and just next to the see on Lido di Venezia with a beautiful view to Laguna. It's also very close to ferry stop. The breakfast was great and the service too. The receptionist gave all the necessary information.
Lido Island is actually quite convenience if you wanted to avoid the crowd. There are a few different water bus line reach there from Venice Central Bus Station (P. Le ROMA), which are No. 1, 5.1, 5.2 and 6. We bought a 48 hours travel pass for 30 EURO, and used it as much as we want, including a visit to the Murano & Burano Island. Night cruise on No.1 through the Grand Canal (about an hour from Central Bus stop). On the checkout date, we took no. 6 from Lido to Central Bus stop, which is only 25 mins, as not much tourist and much fewer stops. If you are from St Marco Polo airport, you can take water bus B line, but I'm not sure does it include into the bus pass. So I think in general, it is convenience and much cheaper and the hotel looked much nicer, hotel room is cleaner. (The distance from Piazza St Marco is only about 15 - 20 mins.) We have been told by the local tour guide that all the buildings in Venice (main island) can not be rebuilt, you can only renovate inside. Therefore they do look old and tired. The only downside of this hotel is to walk all the way (about 20 mins with luggage) from the water bus stop to the hotel. It felt very far when we first arrived Lido Island as we had some hand luggage and a heavy bag. There is only 2 bus stop away from water bus station, but bus only comes every 20 mins or longer. If you have no luggage, it actually a nice walk next to the waterfront. Our room is clean and modern (comparing to where we stayed in Venice). We especially loved the breakfast, although is a continental breakfast, it also has hot food such as scrambled egg and / or boiled egg, sausage and / or bacon and fresh made pancake. The varieties are similar to the 4 stars hotel we stayed in Venice. The yogurt seems homemade as it uses a plan little glass container, without any brand name on. The hotel seems to have more local Italian staying and also quite full even we travelled in non peak time - end of March. The hotel staff are friendly and helpful. WiFi signal very strong.
Firstly I hope this review helps anybody arriving to stay at this hotel via a late flight by Ryanair to Treviso airport. We struggled to get sound advise on how to get to this hotel from a flight that landed at 10:20pm. Here's how we did it; after you get out of customs go directly ahead to the bus ticket stand. There buy a ticket to Piazzale Rome (or similar, sorry I'm rubbish with names). It'll cost you €12 each for adults, one way or €22 return I think. Then get the coach from directly outside the airport. This will take you to P.Rome in about 50 minutes. Once there cross the teams to your left from where you get off the coaches and then head to the water bus ticket machine. Make sure you choose the water bus option not the water taxi, as the water taxi is literally the equivalent of a road taxi in the U.K. And the water bus, equivalent of a road bus. Now the water taxi's cost €7.50 fora single trip, no matter how many stops you stay on for. But it's worth getting a 24/48 or however long you're staying for, pass. This gives you unlimited water bus trips. Then take either the number 1 water bus or the 5.1 bus. Get off at Lido station, which will be a journey of about 30-45 mins roughly. Once at Lido station, simply turn left directly out of there, and walk for about 10 mins. The hotel is on your right with blue neon type lights behind large letters, spelling out the hotel name on the front wall. You can't miss it. Now onto the hotel review. We arrived around midnight and were hungry. We asked the very kind and helpful staff member at reception if there was any sort of room service and he said there wasn't. He tried to help and suggest a local bar which could make food but we didn't want to walk back and around the town at that time due to being so tired. The room was lovely, lots of fresh towels, sky tv, spacious for The Venice area, great views etc. We loved it. The next morning we had breakfast, which is from 8-10am. This is the usual continental breakfast and went down a treat. Plenty of selection of croissants, toast, cereals etc. You can't go wrong for a day of exploring, with a good filling breakfast down you! The staff were always pleasant, spoke great English and would always speak with us, offering advice when asked etc and were very pleasant. A great asset to the hotel. The only minor gripes were that there was no iron at the hotel. Not just our room, the entire hotel. We asked about one and they just said the maid irons the clothes but this takes a few hours. So we left some items and once they came back to us ironed, they had a bill attached! Now I'm not cheap, but from what I recall, it was €8 for one item!! That's ludicrous! This cost wasn't mentioned to me when I dropped the item off so I wasn't too happy about it. But like I said. It was a minor negative in the wholly positive experience in the hotel. The second negative was that the hotel don't turn on the ac in the "off season". Meaning that when it got really warm in the night, we couldn't do anything but open the windows. This was strange as every hotel I've ever stayed in had ac or some sort of temperature control. When we asked the hotel staff they said the hotel doesn't turn on the ac until the tourist season begins. Whenever that is? Apart from those two small negatives, it was a lovely stay. We'd recommend this hotel still, but just be prepared by taking a travel iron with you or similar and maybe a portable fan! 4* out of 5*. Hopefully this helps someone!
This was our 3rd time to Venice. Usually staying in self catering accommodation we decided to treat ourselves to the luxury of a hotel and we are so glad that we picked Russo Palace. The staff were very helpful and friendly , nothing was to much trouble . The hotel room was a little dated but immaculately clean . The bed was comfy enough , extra pillows in the wardrobe if needed. The bathroom was a bit small but spotless. Our room was cleaned every day , fresh towels and toiletries replace daily. There was a bit of a problem with the heating in our room , we couldn't turn it down ! Not really complaining as it was freezing outside , just got a bit stuffy through the night . The breakfast buffet was excellent. Everything you'd expect to find on a continental breakfast but also had hot scrambled eggs and bacon every morning. Everything was very fresh . My hubby and I would definitely stay here again .
Considering the high prices of hotels in Venice and their harsh receptions Russo is exceptional among the lot, good reception clean and nice rooms above all they've got a well organised breakfast area. All the receptionist were friendly and welcoming with Stefano being the exceptional one. Thanks guys, it will be my pleasure to come back. Julius
Stayed only once at this fab hotel, that's because whenever we try and return there are no vacancies. This is a lovely place to stay, the rooms are clean, comfortable and always afford a good night's sleep. There is a small bar that is not always open, a nice area for breakfast and lovely views from the rooms. I would suggest getting a water taxi from the airport, it's a good 30 minutes otherwise, crammed in a water bus that smells of diesel and is so slow... if you are lucky enough to be able to book this hotel then go, you won't regret it....
We stayed at the Russo Palace Hotel for four nights. We booked a front facing deluxe room with balcony and we were very pleased. The room and balcony had a beautiful view over the lagoon towards Venice. Wifi enabled streaming, so UK TV could be watched easily. The reception staff were very helpful , advising us on vaporetto routes, sites to visit and convenient restaurants for evening meals. Restaurant staff even opened the restaurant earlier in the morning to enable us to catch an early ferry. The breakfast menu caters for all tastes and is very good. Certainly the best hotel we have stayed in for a number of years.
Russo Palace Hotel in Lido, in the Venice area, was a wonderful place to stay. Peaceful and quite area. Wonderful retreat from the crowds. The staff was very warm and friendly, very kind and helpful. Beautiful Hotel. Rooms very comfortable. Thank you for making our trip to Venice so wonderful! Liz and Tom
Ivan and Sabrina were very good hosts at the hotel. The waiting staff were very pleasant and helpful. A good breakfast whilst looking across at St Mark's Square was priceless. Comfortable but compact room. Everything was clean. A great night's sleep. Very happy and would stay there again. Well priced for Venice. Jude and Tony, 18-22 September.
No questions to enjoy every bit of their breakfast with variety and freshly prepared bakery daily. This could beat a lot of hotels in the same league. The location was beautiful and shopping +restaurant were at the back street. But we were very disappointed for the management 's ignorance of providing the Rm # 401 to customers coming all over the world. We had to carry our luggages thro the staircase from 3rd fl. , where the elevator stopped, to the 4th fl. At least, they should provide assistance. The room was like renovated from attic. Any customers over 3 feet tall could not stand on the bathtub for shower as the angle of the wall blocked us. We had to kneel down for shower. Due to the low ceiling and angle of the walls, we had to be cautious walking around the room to avoid being knocked at. We did appreciate the female staff offered us Room #1 on the next day upon our request. However, the basin tap in Rm 1 had issue, ie water ran to the floor since the tap was not positioned right to the hole. These 2 rooms did not provide hooks for towels or for hanging up laundry. Honestly, the management should not render Room #401 to customer . We appreciated the female receptionists while the male receptionist was cold . We had paid in full upfront when booking on line . But we were surprised being asked to pay Euro 14.40 each to cover some sort of gov't tax. We did not mind to pay if it was fully disclosed up front in the site. This was a bad surprise when we had to pay reluntantly . We will not return to this hotel for our coming Venice trip.
Located in Lido of Venice, Hotel Russo Palace is within a few miles (5 km) of popular sights such as St. Mark's Square and Bridge of Sighs. This 4-star hotel has 22 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. On the waterfront, it's also near St. Mark's Basilica and Rialto Bridge.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
All 22 soundproofed rooms feature minibars, coffee makers, and laptop-compatible safes. Plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
Guests of Hotel Russo Palace enjoy features like free WiFi in public areas. There's free parking and an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 306 reviews