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Boscolo Venezia, Autograph Collection

5.0 out of 5.0

Recent guest reviews

Very beautiful property located in the quiet side of Venice. Fortunately it is also not too far away from all the main attractions. Service is very prompt, very classy ambience and the view is spectacular. Due to may status I was also upgraded to the para room which is gorgeous. The breakfast buffet spread is limited, but with high quality. The ala carte main dish selection are very nice and delicious too. They also provide complementary tour to the Murano glass tour. This is definitely worth going. I thoroughly enjoyed my stay here. Highly recommended!!! :)

Outstanding staff made this five star romantic stay an absolute delight. This hotel is in a quieter part of Venice and very convenient to the water shuttle to the airport. The hotel offers complimentary water taxis in and out of the main area - St Marks square, and the ride is an amazing experience alone. The hotel has a huge grounds - really enormous for a constrained place like Venice and was once the French embassy many years ago. So the foyer and communal areas are beautiful. Check out the glass chandeliers! The buffet breakfast was simply brilliant. The bacon was cooked to perfection and the rest of the selection was first class. We also enjoyed some intimate fine dining during our stay that was delicious. The room was delightful and the bed was very comfortable. Great sleep quality! Hints - Do the Murano glass blowing tour - well worth the time! If you hold Marriott Gold, or can get it through SPG status match, AMEX Platinum or similar, then ensure your Gold status is listed against your reservation as there are some excellent benefits. The hotel has a spa, sauna and steam room area that you can book for an hour a day. Well worth a visit.

Boscolo Venezia was such a nice place to stay. We had a room that overlooked the lagoon. The staff at the hotel were so helpful! They offer a free boat trip to go to Murano, which was so enjoyable. They also have the largest hotel in Venice with two beautiful bunnies that hop around. We loved the location of the hotel too. It was not too close to the tourist areas, which gave us the opportunity to meet locals and eat where the locals eat. We loved it!

Recently spent 3 nights in Venice at the Boscolo and we very much enjoyed the experience. We were lucky enough to have been upgraded to a suite with it's own lift (which was convenient when dealing with the bags), and the room itself was well furnished and unique in layout as you might expect from a former residence. We had breakfast in the hotel every morning, a very nice buffet stocked with fresh choices. The staff were very helpful and friendly, making numerous dinner reservations for us and even going to so far as to recommend their favorite restaurants in other cities we were planning to visit. The hotel is located in a quiet residential area about a 15-20 minute walk from St. Mark's, but it's very conveniently located just a couple of blocks from the Madonna Dell'Orto vaporetto station which is also the first stop on the Alilaguna Orange line from the Airport. As mentioned by others, the hotel runs a private boat several times a day to St Mark's and Murano if you don't want to deal with public transport boats. All in all, we had a great experience at the Boscolo!

We had the pleasure of staying at the Boscolo from 3/31/18 until 4/4/18. We were using Marriott points and were initially uncertain about the location being a bit to far from things. However, as this was our fifth visit to Venice, it was nice to find a new neighborhood to explore. It was a 25 minute walk from the train station with at least a half a dozen bridges to cross. Fortunately, we packed light but the carryon sure took a beating. This is a very classy property with incredibly lush surroundings. The staff were extremely friendly and helpful, almost to a fault. The lobby and salon were very pretty with lovely glass fixtures and dark wood panels. We were given a “garden room “ towards the lagoon side that was comfortable with a large firm bed. The bath was good with unusually thick towels. Our plan included the breakfast buffet. Quite a feast! Plenty of choices from cold to hot, meats, cheeses, pastries, bread, juices and unlimited prosecco. The only minus was the usual Marriott scrambled eggs. Made to order espressos and cappuccinos really made my day. This was the quietest hotel I have ever stayed in on Venice. With the exception of some speedy motoscafatti, it was church quiet. Speaking of churches, the lovely C. Madonna della Orta was next door. We went their for mass on Easter Sunday and were the only tourists. The hotel has a water taxi that will take you to San Marco for free and other places for a nominal charge. Lastly, the vaporetto stop was also nearby, Orto. Highly recommend the Boscolo Venezia.

This was a splurge for us this time to Venice and it was the perfect surprise for the family! We didn't arrive until around 8pm, tired from the day of travel so we just wanted to throw our stuff in the room and have dinner. The check-in was quick and simple with Passports scanned quickly and then we were taken to our room with luggage to follow. The room was a Junior Suite and ours had three windows overlooking the canal from the side of the building - gorgeous room! We asked about the roll-away bed and they assured us they would put one in the room. The concierge also recommended a local restaurant and made reservations for us while this was happening so we left right away... as the roll-away was being assembled. BTW, restaurant reservation was fairly expensive but we were ok with that as we planned part of our vacation allocated to eating our way through Italy but you might want to confirm price before asking for recommendations. Having had viewed the photos of Junior Suites a million times due to the cost, I wasn't sure we had a Junior Suite so I did go down and ask, showing photos of what was represented vs what we got (looked like a Deluxe Comfort Room.) I was assured our room was designated a Junior Suite and the next day I could view the other rooms. The next morning we had a tour so we were out most of the day and upon return around 4pm the manager called me to see if I still wanted to view the other Junior Suites and so I did. It was on a lower floor with the higher ceilings, wooden floors and slightly larger - exactly what you see in the website photos but we decided to stay where we were. We were settled, the room was really nice and well appointed with great views so we were happy. The point here is that the hotel takes customer satisfaction VERY seriously and they wanted to ensure we were 100% happy with our room. I thanked the front desk clerk who made sure the manager contacted me. Part of the lobby and bar are converted into the breakfast room in the morning which is a great use of the common area in such a small hotel. You can order pancakes or eggs cooked to order as well as the buffet which was the constant here; we always left well satiated and ready to start our day. The location is perfect, well off the tourist path which means it's QUIET - you can sleep with the windows open and not be woken by noise. You can walk 2 bridges and find restaurants and bars and people. The charm of being this far off the tourist path means better local restaurants and, sometimes better prices for those. Don't forget to walk through the gardens - we waited until the last morning and sorry we did. There is a pier overlooking the water which is quite serene... and perfect for photos.

First let me start off by saying the location is great, if you don’t mind walking. The hotel is located in a quiet area about a 15 minute walk from San Marco and the water taxi shuttle only runs limited hours, so if you don’t like to walk, this location may not be for you. My husband and I like to walk and enjoyed getting away from the bustle of San Marco. The lobby is lovely, the room was ok, nothing spectacular but clean and had a Venetian feel to it, which we appreciated. My biggest problem with this hotel was the rudeness of one of the front desk (female) staff. My husband has earned lifetime status in the Marriott rewards program because he chooses Marriott properties for all his business and our personal travel. Never have we been treated in this manner by any Marriott staff person. We were staying on points, but we had stayed the previous 4 nights on points at the Westin in Florence where the room was much nicer and the staff was incredible. The fact is, we can use points because he stays so often as a paying guest! The male staffers were all helpful and polite; and honestly we would most likely choose this hotel again due to its great location and Venetian feel. Just don’t expect too much kindness from some of the female staff!

This hotel is in a wonderfully quiet suburb alongside a canal. As we were staying for a week our room was upgraded to a canal view. It was absolutely lovely staying there. The staff were so helpful, particularly the two ladies who oversaw breakfast. The hotel offered a complimentary trip to the Murano glass factory and a shuttle boat to S. Marco square. We mostly walked into the centre but always had the shuttle as back up.

We stayed in this beautiful hotel for 4 nights in a deluxe comfort room. From the moment we arrived and were checked in by Phillip and offered a glass of Prosseco we were made to feel so welcome and nothing was too much trouble for their staff. The hotel runs a boat to St Marks square 6 times a day and 2 back an absolute must an amazing experience. Breakfast was excellent with plenty of choice. We also took a trip to Murano with the hotel boat to a Murano glass factory, so interesting to see the glass being made and no hard sell. They also bring you back to the hotel or drop you near St Marks Square. Special mention has to go to Ivan, who sorted out a problem with my friends bracket she brought from the Marano factory and also managed to get me the earings I wished that I had bought whilst visiting the factory via whatsaping me and the factory.

Front desk staff were helpful and pleasant. My issue was with billing. I am a platinum elite Marriott rewards member and accumulated enough points to use for 2 free nights. I stayed with my family and reserved 2 rooms for 2 nights. One room I prepaid and the second room I used points. Upon check out, I was charged 279 Euros for my "free room" because they told me I had been upgraded and need to pay for upgrade. I was not offered or given the option of upgrade and the hotel seems uninterested in rectifying this situation. I would also comment on 2 other issues. The rooms were right above the hotel lobby and you can clearly hear conversations and activity at all hours. Second, we ate one meal in the hotel restaurant. It was my families least favorite yet most expensive meal in Italy. We also had to room service pizza after the meal as my kids were still hungry!

Fondamenta Madonna Dell'Orto 3500 Venice VE

Hotel highlights

  • Walking distance to Ca' d'Oro
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Cannaregio within a short walk of Ca' d'Oro, Boscolo Venezia, Autograph Collection is within a mile (2 km) of other popular sights such as Rialto Bridge. This 66-room, 5-star hotel has a restaurant, a full-service spa, and free in-room WiFi. Located in central Venice, the hotel is also near St. Mark's Basilica and Basilica di San Giovanni e Paolo.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with full breakfast served for a fee.


Rooms

Boscolo Venezia, Autograph Collection's 66 air-conditioned rooms provide minibars, safes, and phones. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, designer toiletries, and bidets. In-room massages are available, and rooms also include desks.


Property features

A full-service spa, a sauna, and free WiFi in public areas are featured at Boscolo Venezia, Autograph Collection. Transportation is made easy with an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include 3 meeting rooms, express check-in, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 1680 reviews