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The Fairmont Waterfront

4.5 out of 5.0

Recent guest reviews

Pros: Clean Modern Good service Location Cons: Pricey

Fabulous hotel just across the street from the waterfront walkway and facing the harbor and mountain view.

We had a wonderful stay at this hotel. Cannot complain.

The staff at this hotel go out of their way to make everything right. Room service is prompt and beautifully presented and the food is excellent. The music in the lobby restaurant, Arc, was too loud for my taste but the view over the harbor was spectacular. A very enjoyable stay.

excellent service ,excellent shower ,very good coffee Pillows no very good,should be goose feather

This hotel worked out perfect for our trip. Close to everything.

Very comfy, staff very helpful and nice, and concierge excellent about sightseeing opportunities. No better location either than Canada place, shuttles all meet there, and great restaurants and bay sights nearby.

The best experience. Everyone very helpful, especially the bell men... They deliver all your bags to the ship you are traveling on... You only need to walk over after breakfast and check in... Welll worth the cost and the hotel was immaculate...

I have been to Vancouver twice before, but this was the best trip ever! I have to give credit to Fairmont Waterfront hotel. Where you stay matters a lot. The location, comfort, facilities and everything was out standing. Thanks to the staff who went out of their way to make our stay great. The front desk, bell/valet and concierge were all extremely helpful. We felt like the VIP's! We lucked out with the weather too. But next time to Vancouver, I know I am going back to the same hotel. Only negative was the overpriced parking. I found nearby garage parking for very cheap. But it was a 4 block walk from the hotel.

I was in Vancouver for a conference. This hotel was the host hotel. I had a lovely corner room with amazing views. The bed was quite comfortable for rest. The housekeeping staff couldn't have done anything more for me ... they are very accommodating. Room service was good ... although a few times my food arrived uncovered (what if someone sneezed in the elevator and contaminated my food?)

This hotel is clean with a friendly staff, good service, great food and walking distance to just about every attraction or 10 minute cab ride, get a harbor view, stunning.

For it being a Fairmont, I expected more. Was underwhelmed.

Traveled alone for first time in over 50 plus years. Unfortunately was ill upon arrival. Staff did everything they could to comfort me. This was GENUINE concern. By day 2, staff was calling me by name, always asking if they could help. Wonderful with arranging tours and dinner suggestions. A+ Staff all around. Absolutely LOVED IT!

Hotel location is superb, and the staff throughout the hotel are top notch. The hotel is a bit dated inside the rooms (would be great if temp was controlled in rooms, and add the Ipad feature like the pacific rim. Otherwise - spot on!

The hotel is beautiful and everything was great. Except I went to bed before my husband. During the night we both found ourselves in the center of the mattress, very uncomfortable. Too late to do anything about the bed. Next morning, the front desk apologized, but did not offer any compensation.

This hotel was beautiful and very helpful with things to do and places to visit. Its location was perfect for walking to all of the different tourist areas.

I don't like that you have to pay for wifi,..the room is clean but nothing special

This hotel is good, pacific rim is great... However your always in good hands at any fairmont hotel!

Really enjoyed my stay at the hotel. Great experience. There were some renovations being done so there wasn't really a nice lounge/meeting area except for a small area we had to search to find... Other than that, it was very nice!

Room options

Deluxe Room, 1 King Bed, Partial View

King 1 | Sleeps 2

Room, 1 King Bed, City View (Fairmont Gold)

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking, City View (Fairmont Room)

Full 2 | Sleeps 4

Signature Room, 1 King Bed, Harbor View

King 1 | Sleeps 2

Guest reviews for The Fairmont Waterfront

Everyone (11) Business (4) Couples (15) Family (4) Friends (2) Other (3)
4

clean, modern, good service

Everyone

Pros: Clean Modern Good service Location Cons: Pricey

By , from New Westminster on Sep 4, 2017

Review comment responded on Sep 14, 2017

Thank you for taking the time to share your feedback. Your comments are greatly appreciated. We look forward to welcoming you back soon! Sincerely, Ken Flores General Manager

5

best location in town

Everyone

Fabulous hotel just across the street from the waterfront walkway and facing the harbor and mountain view.

By on May 19, 2017

Review comment responded on May 26, 2017

Thank you so much for your review and compliments to our location. We look forward to you return! Sincerely, Ken Flores General Manager

5
Everyone

We had a wonderful stay at this hotel. Cannot complain.

By on Mar 1, 2017

Review comment responded on Mar 3, 2017

I'm absolutely delighted to read that you had an amazing time at Fairmont Waterfront. Please return for another visit soon! Sincerely, Ken Flores General Manager

5

beautiful hotel with exceptionally friendly staff.

Everyone

The staff at this hotel go out of their way to make everything right. Room service is prompt and beautifully presented and the food is excellent. The music in the lobby restaurant, Arc, was too loud for my taste but the view over the harbor was spectacular. A very enjoyable stay.

By , from New York, NY on Feb 11, 2017

Review comment responded on Feb 24, 2017

Thank you for your kind review. Your compliments to our staff, food and service, are greatly appreciated. It will be our pleasure to host you again in the near future. Sincerely, Ken Flores General Manager

5

espectacular hotel all new recently renovated

Everyone

excellent service ,excellent shower ,very good coffee Pillows no very good,should be goose feather

By , from caracas on Jan 17, 2017

4

nice views

Everyone

By on Nov 2, 2016

Review comment responded on Nov 26, 2016

Thank you for sharing your review. We appreciate both your positive and constructive feedback. We look forward to our next opportunity to serve you. Sincerely, Ken Flores General Manager

5

great hotel and great location

Everyone

This hotel worked out perfect for our trip. Close to everything.

By on Sep 16, 2016

Review comment responded on Oct 1, 2016

Thank you for your review and complimenting the hotel and it's excellent location. Please stay with us again! Sincerely, Ken Flores General Manager

5
Everyone

Very comfy, staff very helpful and nice, and concierge excellent about sightseeing opportunities. No better location either than Canada place, shuttles all meet there, and great restaurants and bay sights nearby.

By on Sep 8, 2016

Review comment responded on Sep 17, 2016

It is a pleasure to read how much you enjoyed your stay at Fairmont Waterfront! Thank you for sharing. Sincerely, Ken Flores General Manager

5

awesome service!

Everyone

The best experience. Everyone very helpful, especially the bell men... They deliver all your bags to the ship you are traveling on... You only need to walk over after breakfast and check in... Welll worth the cost and the hotel was immaculate...

By on Aug 29, 2016

Review comment responded on Sep 16, 2016

Thank you for sharing your review. While I'm very pleased that you enjoyed our location and the service from most of our staff; I'm very sorry to hear of your experience at the Front Desk. I have shared your feedback with the department head concerned so this can be addressed immediately. Thank you for bringing this to our attention. We hope to see you again soon! Sincerely, Ken Flores General Manager

5

best hotel location in vancouver, bc

Everyone

I have been to Vancouver twice before, but this was the best trip ever! I have to give credit to Fairmont Waterfront hotel. Where you stay matters a lot. The location, comfort, facilities and everything was out standing. Thanks to the staff who went out of their way to make our stay great. The front desk, bell/valet and concierge were all extremely helpful. We felt like the VIP's! We lucked out with the weather too. But next time to Vancouver, I know I am going back to the same hotel. Only negative was the overpriced parking. I found nearby garage parking for very cheap. But it was a 4 block walk from the hotel.

By , from Seattle on Aug 22, 2016

Review comment responded on Aug 26, 2016

Thank you for sharing your feedback with us. I'm absolutely delighted to read that you immensely enjoyed the hotel and the service provided by our staff. We hope to have another opportunity to serve you. Sincerely, Ken Flores General Manager