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Recent guest reviews

Good management. Good services.Overall the hotel is neat and clean. I had good time to stay at this hotel. I will highly recommend to my friends.

Excellent service and great location, close to many good restaurant and close to airport.

Staff was friendly and helpful. No breakfast, but wake up call and shuttle to airport helped to make our transfer to airport smooth and on time.

No amenities. Most of the housekeeping staff didn't greet in the morning, and those who did didn't show enthusiasm. Doesn't provde anything else other than those already in the room. Asked for slippers, and was told to pay $5 plus tax for each pair???

Good location in Richmond, good rate, highly recommended.

Nice hotel. It has a lot of food within walking distance.

This was a quick layover accommodation that included breakfast before the flight the next day. Rate seemed pricey but I understand that market is high. Breakfast staff was exceptional even though it was a simple buffet.

all good, perfect, great breakfast, friendly staff

Accessible to everything except it was raining all week

Staffs are very helpful and nice. We have experienced a clogged in the water closet and the front desk personnel came up and had it fixed right away. The restaurant staffs are very friendly and provide good service. Overall we like the stay on this trip.

8368 Alexandra Rd Richmond BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Located in Richmond City Centre within a short walk of Lansdowne Centre, Four Points by Sheraton Vancouver Airport is within a few miles (5 km) of other popular sights such as McArthurGlen Designer Outlet. This 140-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a free airport shuttle.


Dining

This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

Four Points by Sheraton Vancouver Airport's 140 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 49-inch LCD TVs with digital channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Laptop-compatible safes, ironing boards, and desks are also standard.


Property features

At Four Points by Sheraton Vancouver Airport, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is CAD 14 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Four Points by Sheraton Vancouver Airport

Everyone (7) Family (4)
4
Family Family with small children Family

Good management. Good services.Overall the hotel is neat and clean. I had good time to stay at this hotel. I will highly recommend to my friends.

By on Dec 17, 2019

Review comment responded on Jan 8, 2020

Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airport. We are glad to hear that you enjoyed your stay. Your feedback has been shared with our team. We look forward to welcoming you again in the near future. Warmest regards.

4
Everyone

Excellent service and great location, close to many good restaurant and close to airport.

By on Sep 30, 2019

Review comment responded on Oct 4, 2019

Dear valued guest: We are delighted to have been your chosen hotel during your recent stay in Richmond. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Vancouver Airport and we hope you choose to create more memories with us whenever your travels bring you back to Richmond.

5
Family

Staff was friendly and helpful. No breakfast, but wake up call and shuttle to airport helped to make our transfer to airport smooth and on time.

By on Jul 14, 2019

Review comment responded on Jul 15, 2019

Dear valued guest: Thank you for your lovely feedback. We are happy to hear that you enjoyed your stay with us at the Four Points Vancouver Airport. We look forward to welcoming you again in the near future. Warmest regards.

2
Family

No amenities. Most of the housekeeping staff didn't greet in the morning, and those who did didn't show enthusiasm. Doesn't provde anything else other than those already in the room. Asked for slippers, and was told to pay $5 plus tax for each pair???

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airport. We are sorry to hear that your recent stay with us did not meet your expectations. We have shared your valuable feedback with our team in an effort to improve on our operations. We hope to welcome you again in the near future. Warmest regards.

5
Family with small children

Good location in Richmond, good rate, highly recommended.

By , from Georgia US on Apr 4, 2019

Review comment responded on Apr 8, 2019

Dear valued guest: Thank you so much for the lovely feedback. We are happy to hear that you enjoyed your stay with us. We hope to welcome you again in the near future. Warmest regards.

5
Everyone

By on Feb 9, 2019

Review comment responded on Apr 2, 2019

Dear valued guest: Thank you for a wonderful score. We are glad to hear that you enjoyed your stay with us at the Four Points by Sheraton. We hope to see you again in the near future. Warmest regards.

5
Everyone

Nice hotel. It has a lot of food within walking distance.

By on Jan 19, 2019

Review comment responded on Jan 20, 2019

Dear valued guest: Thank you so much for taking the time to provide us with the lovely feedback. We are happy to hear that you enjoyed your stay with us at the Four Points by Sheraton. We look forward to welcoming you again in the near future. Warmest regards.

4
Everyone

This was a quick layover accommodation that included breakfast before the flight the next day. Rate seemed pricey but I understand that market is high. Breakfast staff was exceptional even though it was a simple buffet.

By , from Colorado on Oct 1, 2018

Review comment responded on Oct 9, 2018

Dear Sandy: Thank you for taking the time to provide us with your feedback. Your feedback will be shared with our team in an effort to improve on our operations. We hope to see you in the near future. Kindest regards.

5

all good

Everyone

all good, perfect, great breakfast, friendly staff

By , from stamford,ct on Apr 6, 2018

4
Everyone

Accessible to everything except it was raining all week

By , from cerritos on Jan 13, 2018

Four Points by Sheraton Vancouver Airport

8368 Alexandra Rd, Richmond, BC V6X4A6
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