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Best Western Plus Kings Inn & Conference Centre

2.5 out of 5.0

Recent guest reviews

The hotel has been recently refurbished and the rooms and property are nice. Good breakfast although the line for the waffles can be a little long sometimes. Would absolutely return.

My husband, son and I were on a 3 day weekend in Vancouver. We had plans in Burnaby, Richmond, Strathcona and Vancouver. Loved that the hotel was well pretty centrally located for everything we were doing. We were pleasantly surprised by the breakfast included with our stay as it wasn't a typical continental breakfast.

This Hotel was under major construction and was an obstacle course to find your way around. The staff were all very nice especially the food service people. The internet service was bad, 2nd Best Western I had this experience with. Overall the price was too high for conditions, & size of room, should be a discount during construction but in general I am finding Best Westerns seem to be charging too much for their stay even with including breaky.

We stayed 3 nights. Beds were comfortable & very clean. Unfortunately, our bathroom amenities were never replaced even though there were hardly any to use. I wondered if this was Best Western thing because at Holiday Inn Express, they replace everyday if it was used. Good breakfast but the staffs very busy. Only 2 staffs one day & it was crazy. I had asked something & it never came.

The hotel was great. Loved the breakfast they served.

Enjoyed our stay. Everyone was friendly and probably one of the better breakfast buffets I have been to. Very good value and very close to the Metrotown.

Staff was so nice & helpful. Convenient walk to area restaurants and shopping.

Good hotel, value for money experience. Ample parking. Would like to stay when in Burnaby again.

I'm so glad we stayed at this hotel for our vacation. All the staff were really nice and more than willing to help with whatever you needed. The location was perfect as we opted to take the sky train as transportation and it's really close the metrotown mall station. Great continental breakfast with our stay. The room was clean, comfortable, and very quiet for being on a busy street. For all this hotel offers, the value is fantastic. I would stay here again and will definately recommend it.

Any hotel with a lot of rooms an have problems. We had our share. If you are renting a car, then this is an ok hotel. Overall, just "meh". And the breakfast was bad.

We had stayed at a resort the night before on Vancouver Island and it was on the beach and beautiful. The next night we stayed at the Best Western. 1/2 the rate and it was the cleanest hotel I have ever stayed at. The beds were more comfortable then the resort!!! Believe it or not... Also the lady at the desk was very sweet and gave great directions. I would recommend this hotel and would stay again.

Hotel staff was very nice and helpful. Decent price for the room and good breakfast!!

My wife and I stayed at this place as I wrote a medical school exam at 7:00 am the next morning at Metrotown. The room was clean and quiet. Would stay there again in a heart beat!

The accomadations were very well suited for my stay. The front desk was very helpful during my visit.

We had a good stay everything was fine

hotel was fine but I thought the price was high. I wasn't aware the price was in US dollars. I don't know why it was.

The staff were helpful and kind. The room was clean and nice, but the bed was very hard. Wireless internet was difficult to receive, requiring exact placement of the computer. No Ethernet cable was provided in room.

5411 Kingsway Burnaby BC

Hotel highlights

  • Walking distance to Metropolis at Metrotown
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Best Western Plus Kings Inn & Conference Centre places you within a short walk of Metropolis at Metrotown and within a mile (2 km) of Crystal Mall. This 132-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Burnaby and also close to Central Park and Deer Lake.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 10 AM. Enjoy a leisurely bite to eat at Jin Jiang Shanghai , the hotel's onsite restaurant.


Rooms

The 132 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Best Western Plus Kings Inn & Conference Centre enjoy a fitness center, free WiFi in public areas, and 5 meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 4

Standard Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Best Western Plus Kings Inn & Conference Centre

Everyone (3) Couples (4) Business (2) Family (6) Other (2)
4

nice refurbished hotel

Everyone

The hotel has been recently refurbished and the rooms and property are nice. Good breakfast although the line for the waffles can be a little long sometimes. Would absolutely return.

By on Sep 18, 2017

Review comment responded on Sep 23, 2017

Dear Valued Guest, Thank you very much for taking the time to write a review regarding your recent experience at BEST WESTERN PLUS Burnaby Hotel & Conference Centre. Our hotel's major renovation project was completed last year in November. I am thrilled to see that you are enjoying our updated look, and hope you had the opportunity to take advantage of our new facilities during this visit. Thank you for highlighting our complimentary buffet-style breakfast. I apologise for the wait regarding the waffles. I have passed along your comment to our food and beverage department for review to see if we can perhaps add another waffle machine. We are in the process of adding a coffee shop to our hotel's lobby, so we hope you are looking forward to experiencing it soon. Thank you again for your review, and we look forward to seeing you soon! Kind regards, Andrea

4

nice hotel, good location. we'll return.

Everyone

My husband, son and I were on a 3 day weekend in Vancouver. We had plans in Burnaby, Richmond, Strathcona and Vancouver. Loved that the hotel was well pretty centrally located for everything we were doing. We were pleasantly surprised by the breakfast included with our stay as it wasn't a typical continental breakfast.

By , from Snohomish County, WA on May 12, 2017

Review comment responded on May 26, 2017

Dear Bernadette, Thank you for taking the time to share your feedback with us. I am delighted to learn that you thoroughly enjoyed your stay at our property and were able to take advantage of our hotel's location. However, I am sorry to hear that you experienced noise issues from both the A/C unit as well as the fridge. Had you informed us about the noise issue during your stay, we could have sent a staff member up to show you how to operate the A/C unit so it doesn't make noise. In the future, please do not hesitate to let a member of our staff know should you ever have any questions, issues, or concerns during your stay, and we will assist you if possible. Many of our guests enjoy our complimentary breakfast, as we offer a variety of food and beverage options to suit the needs of our guests, and I am thrilled to hear that your family was pleasantly surprised by the selection! We look forward to welcoming you back for another stay soon! Kind regards, Andrea

3

under construction

Everyone

This Hotel was under major construction and was an obstacle course to find your way around. The staff were all very nice especially the food service people. The internet service was bad, 2nd Best Western I had this experience with. Overall the price was too high for conditions, & size of room, should be a discount during construction but in general I am finding Best Westerns seem to be charging too much for their stay even with including breaky.

By , from Victoria BC on May 7, 2016

4

something missing

Families

We stayed 3 nights. Beds were comfortable & very clean. Unfortunately, our bathroom amenities were never replaced even though there were hardly any to use. I wondered if this was Best Western thing because at Holiday Inn Express, they replace everyday if it was used. Good breakfast but the staffs very busy. Only 2 staffs one day & it was crazy. I had asked something & it never came.

By on Aug 19, 2015

5

solo trip

Singles

The hotel was great. Loved the breakfast they served.

By on Jan 26, 2015

4

great value

Couples

Enjoyed our stay. Everyone was friendly and probably one of the better breakfast buffets I have been to. Very good value and very close to the Metrotown.

By on Jan 5, 2015

5

clean room & great breakfast

Couples

Staff was so nice & helpful. Convenient walk to area restaurants and shopping.

By on Sep 12, 2014

4

value for money

Singles

Good hotel, value for money experience. Ample parking. Would like to stay when in Burnaby again.

By on Jun 29, 2014

5

wonderful hotel!

Families

I'm so glad we stayed at this hotel for our vacation. All the staff were really nice and more than willing to help with whatever you needed. The location was perfect as we opted to take the sky train as transportation and it's really close the metrotown mall station. Great continental breakfast with our stay. The room was clean, comfortable, and very quiet for being on a busy street. For all this hotel offers, the value is fantastic. I would stay here again and will definately recommend it.

By on Sep 23, 2013

2

meh

Couples

Any hotel with a lot of rooms an have problems. We had our share. If you are renting a car, then this is an ok hotel. Overall, just "meh". And the breakfast was bad.

By on Jul 18, 2012