- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left me stranded in Valencia, do not stay here.
Do not stay here. For one, it’s not even a hotel. I booked a hotel room via hotels (dot) com and when I arrived there was no-one there to check me in. I called the number on the booking and no one answered ( it rang out 3 times in a row). I was about to call the hotels (dot) com website when I got a phone call back and they said the person has gone home, they can not help me and hung up the phone!.... it was only 9pm! Not to mention that I had just arrived in Valencia and had no accommodation now. There was a big conference in town and the only place I could stay at was USD450 per night. It’s been 2 weeks now of going backwards and forwards and hotels (dot) com said That Guest House Duc de Gaeta will not refund the money of USD $200. Do not book this place.