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Recent guest reviews

amazing hotel 1 minute walk from the train station. excellent restaurant and very nice room

Everything is perfect. Location, staff, food. Thank you very much for amazing vacation

I have great things to say about the Hotel Alex. It is right near the train station and I was delighted to view the Matterhorn from my room. Very nice woodcut ceiling, good food - a wonderful trip. They have a nice spa and pool - I had not been to Zermatt before and did not know what to expect, and was nicely surprised.

Bodmenstrasse 12 Zermatt VS

Hotel highlights

  • Steps from Zermatt-Matterhorn Ski Paradise
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Zermatt City Centre, Resort Hotel Alex is next to Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This 85-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.


Dining

Free buffet breakfast is served each morning from 7 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect free WiFi and cable TV. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones.


Property features

Guests of Resort Hotel Alex have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Junior Suite

1 Double Bed | Sleeps 3

Deluxe Double or Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 3

Luxury Suite

1 Double Bed | Sleeps 3

Classic Single Room

1 Twin Bed | Sleeps 1

Guest reviews for Resort Hotel Alex

Everyone (4) Couples (1) Family (1) Other (1)
5
Everyone

By on Jan 17, 2024

5
Everyone

By on Jan 13, 2024

5
Everyone

amazing hotel 1 minute walk from the train station. excellent restaurant and very nice room

By on Jul 31, 2021

Review comment responded on Aug 1, 2021

Dear guest, Thank you so much for this lovely comment. We are happy that you had a most enjoyable time. Take good care and best regards Christina Perren

5
Family

Everything is perfect. Location, staff, food. Thank you very much for amazing vacation

By on Feb 23, 2020

4
Everyone

By on Feb 6, 2019

Review comment responded on Apr 2, 2019

Dear Hotel guest, Thank you for the nice comment. Hopefully you will be back

5

wonderful hotel!

Other

I have great things to say about the Hotel Alex. It is right near the train station and I was delighted to view the Matterhorn from my room. Very nice woodcut ceiling, good food - a wonderful trip. They have a nice spa and pool - I had not been to Zermatt before and did not know what to expect, and was nicely surprised.

By on Sep 29, 2015

5
Partner Couples

By on Dec 10, 2023

Review comment responded on Dec 10, 2023

Dear guest, We are very happy to hear that you have fully enjoyed being with us.Take good care

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