Best Western Plus Paris Orly Airport4.0 out of 5.0
Recent guest reviews
I was attending he World Water Ski Championships and this was the official hotel for the event. Overall the experience was a positive one. The rooms look as though they had been renovated in the past few years and were comfortable. In room wifi, TV etc was great and bathroom had everything you would expect in a hotel like this. Staff were great, very friendly and all spoke english....which helped for a non french speaking Aussie.
I have stayed at the Best Western twice on layovers at Orly. General experience was satisfactory, but not beyond average. Late night checkin took longer than normal, rooms are comfortable but modest and general service level is average. Beyond a very short layover would not stay there again.
I understand it is a passing hotel for people coming or going from the airport. The rooms are large but it shows that they have tried to modernize it and they have not got it. The hallways resemble those of "Teh shinning" with low ceilings and poor lighting. The food at the cafe is expensive and can be improved. We had a dessert of fruit salad which was uneatable. In the morning when we went to breakfast, upon returning to the room (at 9 in the morning) one of my colleagues found the maid in her room who neither apologized nor left when he appeared. If I can I will not be back.
The Best Western at Rungis is just 10 minutes from Orly Airport. They also have their own Coach to/from the Airport which to me is a bonus as queuing for Taxis and getting lost when tired is a pain. The service is good, WiFi in all areas and with a small Bar and food served in the Dining Room or at the Bar area. The rooms are also good, quiet, wide screen TV, Kettle and all the usual. I had a 4.15am checkout on leaving and the first Coach to the Airport was at 5.00am - perfect for me. Also, it only takes about 40 minutes to get to the centre of Paris for sightseeing but beware of traffic as it can be heavy. All in all, staying there was a good experience. Well done Best Western.
Despite this hotel is specially located for flight travellers using Paris Orly Airport, I found it very convenient for my car trip from the French Alps to Versailles, is close enough to the city but far enough to the big traffic jams. Quality service, excellent rooms, incredible breakfasts, all in all the best option.
Stayed here for 1 night before flying. Check in was smooth. Rooms clean but a little tired looking. Broken plug in the bath. Dinner in the restaurant was ok but the breakfast was appalling. Cold "hot" food. Mouldy tomatoes. Average selection. Would never use again.
We stayed here for one night before flying out the next day via CDG to go home. Family of 4 with a 12 and 14 year old. Adjoining rooms. Surprisingly good value with nice beds and decent food. The worst part of the hotel were the front desk staff. Obtuse and not proficient at their jobs. Check in was with a man who spoke two words to us and never smiled or welcomed us at all. Later when I needed to use the business service and log into there computer, none were working. I told the front desk and he said I needed a code but he did not know it or know how to use it. 2 computers in the business center and 1 did not work and the other needed a code no one knew so..2 computers for guests but really 0 computers for guests. After some negotiation, I was allowed to go behind the front desk to some back office and use a manager's computer for 15 minutes. No one ever said please or thank you or hello or smiled. Like a weird land of the misfit toys. Rooms were nice, room service (which is always overpriced and rarely worth it) was too overpriced in tis place. Breakfast was decent.
There is something about airport hotels, they are mostly crowded, and not very nice. This one is an exception. Yes the lobby is crowded, but once we got checked in our room was very nice, with all the things you expect from a Best Western Plus. The airport shuttle was easy to find and use. This hotel is pretty isolated, so don't expect to take a walk in the neighborhood.
After being left stranded at Orly airport by our airline, we contacted the hotel at around 2am and they sent their minibus to collect us!! We were so thankful, our key card was ready and we got straight to bed!! Room was clean and spacious! Shower was good, breakfast was excellent with a great hot and cold selection,staff were really helpful!! I would definitely recommend this hotel.
This is a good hotel especially when you are flying in and out from Paris Orly airport, very convenient. Shuttle to and from airport is available. When we arrived, it was a bit surprise by the gate but seems like hotel has taken steps to strengthen their security system. The reception staff can be a bit more welcoming and friendly, they seem hardly to smile or make you feel welcome. Also some of the reception staff seemed not to speak English and only French which is a bit strange for reception at an airport hotel. Restaurant staff at both dinner and breakfast seemed better, more welcoming and friendly. Room was good, good space with two double beds. Comfortable beds. Bathroom was ok, clean and spacious though looked a bit run down. Bath was a bit worn off and shower was making noises. Rest was ok, not any serious complains, would recommend if one if looking to stay not in center of Paris (better value of money).
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 661 reviews