The room was clean and nice. It was a bit noisy there, but the hotel is in the middle of a busy business district. I liked it well enough, but the icy sidewalks were not salted or shoveled. The room floor is not carpeted, which made the room colder. Overall, a convenient place for overnight but I wouldn’t ever book more than that. Lots of other options in the immediate area, more suitable for a long term stay.
Pets were loud
An older place that needs a little work and updating
Clean enough and close to good dining.
No good
Breakfast and fitness room were very helpful. Room was clean and updated. Bed was comfortable.
There was popcorn and loose change on the floor between the bed. The cot was horrible - sleeping on nothing but box springs and the sheets were stained/soiled and did not appear to have been freshly laundered. Breakfast was okay.
Could use a little updating.Breakfast was ok- standard continental.not many options. Walls are thin- we could hear the shower in the next room&Doors opening/closing in the hallway seemed like half the night. ( we were in the middle of the floor, not near exits)
Friendly staff at the front desk, the room was clean, overall a very nice stay..
I’ve stayed on this property several times in the past. I enjoy my stay here. It’s clean, the staff are friendly, and the room is very comfortable. I also love that there’s Continental breakfast.
Very pleased with staff and room! Clean room with very comfortable beds.
We stayed in a suite. The refrigerator froze everything. It was a dark room and one of the lights didn’t work There was no entrance light. No book that told you how to work the tv. We had to ask front desk. On the positive the room was very spacious and suited our needs on that. The breakfast was very basic and nothing special at all.
Very nice staff. Room was quite comfortable. I would prefer a little more cleaning- excess hair from prior stay found in multiple places in bathroom.
Served it's purpose well. Several restaurant choices in the area for a good dinner.
The hotel was dirty. We spent most of our time there worried about our vehicle because of all the people outside. The place seems to attract all of the local homeless people and drunks. We had to step over drunks to get in the door both nights of our stay. My wife didnt even want to go down to vending or ice machine not knowing who may have gotten in the building. The staff should be ashamed but between their non stop runs outside to smoke or make phone calls i dont think they cared very much. This is the worst horel i have ever stayed at.
Days Inn by Wyndham Utica is a short stroll from Erie Canalway Trail and Utica Children's Museum. The 59 rooms at this hotel include coffee makers, flat-screen TVs, and soaking bathtubs.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free local calls, and desks are also available. Housekeeping is available on request.
At Days Inn by Wyndham Utica, guests have access to free WiFi in public areas, a business center, and express check-out. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.
The room was clean and nice. It was a bit noisy there, but the hotel is in the middle of a busy business district. I liked it well enough, but the icy sidewalks were not salted or shoveled. The room floor is not carpeted, which made the room colder. Overall, a convenient place for overnight but I wouldn’t ever book more than that. Lots of other options in the immediate area, more suitable for a long term stay.
Pets were loud
Hello Esteban, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
Hello Beth, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
An older place that needs a little work and updating
Hello Caterina, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Clean enough and close to good dining.
Hello JOHN, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
No good
Breakfast and fitness room were very helpful. Room was clean and updated. Bed was comfortable.
Thank you for staying with us at the Days Inn in Utica NY. We're glad that you had a nice stay with us.
There was popcorn and loose change on the floor between the bed. The cot was horrible - sleeping on nothing but box springs and the sheets were stained/soiled and did not appear to have been freshly laundered. Breakfast was okay.
Thank you for staying with us at the Days Inn in Utica NY. We're sorry to hear that you had a les then satisfactory stay with us. Our sheets are freshly laundered everyday and any that are found to be soiled are thrown out.
Thank you for staying with us at the Days Inn in Utica NY.
Hello Diane, We appreciate your feedback on your recent stay with us. We strive to provide a clean and comfortable environment for our guests. Our location in a bustling business district contributes to the liveliness of the area. Your comments on the sidewalk conditions and room temperature will be shared with the relevant departments for further review. We understand your preferences and thank you for choosing to stay with us.