Room wasn't ready even though we didn't arrive until 11pm at night. Hotel cleaners never came to clean our room while we were there. So many people smoking in the lobby. More smoke than any other hotel out there. The people at the front desk were always friendly though.
First timer and was the worst first impression after a long Friday we go to the room and our key didn’t work so we go get duplicate keys and still nothing so for the 3rd time we had to go back and this time wait in a long line to speak with a physical person and mind you we were on the 27th floor and my sister had a disability so we tell them what happened and they send someone which then resulted in an engineer person coming to replace the charger on the door it was just a horrible experience all we were given was a $50 food credit which The restaurant we chose gave us food poisoning it was just an unpleasant stay and will not be returning
No room cleaning in 2 days….
In the middle of everything. No need for a vehicle to go from place to place. Costs inside the hotel for dining were incredible. $15 for an egg McMuffin, same thing different name, was steep. Was cheaper to eat breakfast at the Peppermill than the cafe in the hotel. Other than that stay was great.
Check in was incredibly slow. It took about 30 minutes. For this reason, I would not come back.
Centrally located on main area of strip. Great room, pool and amenities
Great place to stay!!! Very convenient, everything is in walking distance. But I do have one thing to say:). The pillows and blanket in the rooms, could be and should be better.
I stayed there 4 nights and I had to practically beg to get my room cleaned. We had to use dirty towels and garbage cans full. On the second night I tried to call housekeeping and the person seemed to speak broken English and couldn’t understand her, so I then went to the front desk and asked if I could please get my room cleaned and fresh towels they finally showed up late late afternoon and cleaned the room so out of 4 nights my room was cleaned once after I was promised it would be done every day. Me and my wife started our vacation in Sacramento and worked our way down the coast to Los Angeles and we stayed in several hotels and the Paris was the worst of them all. I will be going back to MGM hotels after this.
Everything was great
the staff were accommodating and sweet all throughout our stay.
It was ok
Nice space
Early check in was not available. Then they moved us from Bordeaux to Versailles. It was not requested and they said it was the same - they stated the only difference was the rooms were larger. Well the rooms may be larger but that was the only benefit. Mobile check in did not work after the change. Bell staff told us we were at the Horseshoe and weren’t certain how long it would take to get our luggage. Elevators were all not working and very slow. Rooms did not have a mini fridge. Ice machines broken on multiple levels. Only 1 key worked. The shower didn’t have any place for soaps or shampoos, they had to be put on the floor of the shower. When I called to move back to Bordeaux they said there was no availability and I would need to go back to the front desk to talk to a manager, as they don’t take calls. The lines at the front desk were so long and after a long day we “settled” for the room. The room faced Ole Red and The Cromwell which had live music and bands very late and noisy. We had to walk through two hotels to get to the pool and fitness center. Then while at the pool there were no lounge chairs and everything had a Rent Me sign. I could rent a lounge chair for $20 tax. Overall, not a great experience and would not stay again.
It was clean and in a great spot on the strip
Thankfully for the opportunity to upgrade room , however the travel to that room was very long and painful for a family Of 4 walking though a Casio . We only chose to say at this hotel because of the birthday dinner planned at the steak house.
Located in Las Vegas Strip, Paris Las Vegas Resort & Casino is next to popular attractions like Las Vegas Eiffel Tower and Miracle Mile Shops. This 2916-room, 4-star resort has a full-service spa, a casino, and 13 restaurants.
This resort is home to 13 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, phones, and ironing boards.
Guests of Paris Las Vegas Resort & Casino have access to a full-service spa, a casino, and a nightclub. Parking is available for USD 20 per day (USD 40 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Other amenities at this spa resort include a gym, a sauna, and a spa tub.
Room wasn't ready even though we didn't arrive until 11pm at night. Hotel cleaners never came to clean our room while we were there. So many people smoking in the lobby. More smoke than any other hotel out there. The people at the front desk were always friendly though.
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
First timer and was the worst first impression after a long Friday we go to the room and our key didn’t work so we go get duplicate keys and still nothing so for the 3rd time we had to go back and this time wait in a long line to speak with a physical person and mind you we were on the 27th floor and my sister had a disability so we tell them what happened and they send someone which then resulted in an engineer person coming to replace the charger on the door it was just a horrible experience all we were given was a $50 food credit which The restaurant we chose gave us food poisoning it was just an unpleasant stay and will not be returning
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
No room cleaning in 2 days….
Hello Alex, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
In the middle of everything. No need for a vehicle to go from place to place. Costs inside the hotel for dining were incredible. $15 for an egg McMuffin, same thing different name, was steep. Was cheaper to eat breakfast at the Peppermill than the cafe in the hotel. Other than that stay was great.
Thank you for taking the time to share your thoughts! Guest satisfaction is our number one priority.
Check in was incredibly slow. It took about 30 minutes. For this reason, I would not come back.
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
Centrally located on main area of strip. Great room, pool and amenities
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
Great place to stay!!! Very convenient, everything is in walking distance. But I do have one thing to say:). The pillows and blanket in the rooms, could be and should be better.
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
I stayed there 4 nights and I had to practically beg to get my room cleaned. We had to use dirty towels and garbage cans full. On the second night I tried to call housekeeping and the person seemed to speak broken English and couldn’t understand her, so I then went to the front desk and asked if I could please get my room cleaned and fresh towels they finally showed up late late afternoon and cleaned the room so out of 4 nights my room was cleaned once after I was promised it would be done every day. Me and my wife started our vacation in Sacramento and worked our way down the coast to Los Angeles and we stayed in several hotels and the Paris was the worst of them all. I will be going back to MGM hotels after this.
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
Hello Aliyah, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.