Great location. Very clean property and rooms. Rooms are nice and spacious.
staff was very rude
Staff were friendly. The room overall was nice and clean. Beds were comfortable, although just like any hotel, the pillows were terrible. The pool area is pretty yucky and in need of a deep clean. The hotel is RIGHT BESIDE I-279. Our room overlooked the entrance so we got all the road noise in our room. Made for some restless sleep. Perhaps the other side of the hotel would be quiter. The free breakfast was decent, but very busy.
We were on 5th floor. Hot water in the shower would not come until after 10 or more minutes of running water. There was no housekeeping service after 5 pm. If we wanted something we were asked to go down to the lobby and collect ourselves. Not expected at a Hyatt !!
Very friendly staff!!!
Close to the ballpark
We also love the rooms at Hyatt Place! Being so close to PNC Park was amazing. The only thing that could be improved is the breakfast options.
The hotel was very clean. The only negative was no in-room safe. The motning breakfast was very good, including hot food ( eggs, pancakes, oatmeal, bacon, etc.). There was cereal, fresh fruit as well. Plenty of parking. One block from PNC Park.
Enjoyable.
Great hotel close to everything the North Shore has to offer! The pool looked like it needed cleaned or upkeep. The first room we were out in the air conditioner wasn’t working to cool off the room. Called the front desk and maintenance said it couldn’t be fixed. The front desk was very accommodating and switched our room without issue.
The breakfast was terrible. The eggs were swimming in some sort of liquid...The area was not being kept clean as people were going through. Room had stained carpet and not enough towels for each person. Check in staff was very friendly. Paying for parking is ridiculous, especially when you are spending over $200 a night.
I liked the location I didn't like that the staff was not wearing masks
I didn't realize it was under a highway. It was WAY too expensive for the location. There was a huge hair ball in my room.
Convienent location
Friendly staff
You absolutely cannot beat the location or the accessibility! We are directly in between Heinz Field and PNC Park! Parking was conveniently on location. Wasn’t thrilled about the $20 charge especially when the lots is massive (and empty). The second we arrived we were greeted with smiles and the friendliest service possible. They made my son and I feel important and well taken care of. Then we got to our room which was beautiful, modern, and very spacious. This is a hotel that has definitely earbed my repeat business.
Great room. Clean and spacious. Friendly staff. Great location. Overall great experience.
Located in North Shore, Hyatt Place Pittsburgh-North Shore is within a 5-minute walk of PNC Park and within 15 minutes of other popular attractions like Acrisure Stadium. This 3-star hotel has 178 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is offered each morning. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.
42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include sofa beds, sitting areas, and refrigerators.
At Hyatt Place Pittsburgh-North Shore, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 26.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Great location. Very clean property and rooms. Rooms are nice and spacious.
staff was very rude
Dear Steve,I'm sorry to hear your comments about the staff. We will look into this to make sure standards are kept.
Staff were friendly. The room overall was nice and clean. Beds were comfortable, although just like any hotel, the pillows were terrible. The pool area is pretty yucky and in need of a deep clean. The hotel is RIGHT BESIDE I-279. Our room overlooked the entrance so we got all the road noise in our room. Made for some restless sleep. Perhaps the other side of the hotel would be quiter. The free breakfast was decent, but very busy.
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the Operations Manager at the Hyatt Place Pittsburgh North Shore, I am working very hard to continually improve our property and to provide all of our guests with the products and services that deliver an “Excellent” experience. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. Again, thank you for your response and please know that we value your business and we look forward to providing you with an “Excellent” stay the next time that you travels bring you to the Pittsburgh area.
We were on 5th floor. Hot water in the shower would not come until after 10 or more minutes of running water. There was no housekeeping service after 5 pm. If we wanted something we were asked to go down to the lobby and collect ourselves. Not expected at a Hyatt !!
Dear Pankaj,Thank you for your comments about your stay. We will look into these to ensure all standards are correctly completed.
Very friendly staff!!!
Dear JASON,Thank you for the kind comments about the staff. We will share your comments with the team.
Close to the ballpark
Dear James,Thank you for the score about your stay. We hope you can stay with us again!
We also love the rooms at Hyatt Place! Being so close to PNC Park was amazing. The only thing that could be improved is the breakfast options.
Please allow me to personally thank you for being our guest as well as for taking the time to complete our Guest Comment Survey. We are extremely pleased that you found your stay to be “Excellent” and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is “Excellent”! Thank you again, we truly appreciate you!
The hotel was very clean. The only negative was no in-room safe. The motning breakfast was very good, including hot food ( eggs, pancakes, oatmeal, bacon, etc.). There was cereal, fresh fruit as well. Plenty of parking. One block from PNC Park.
Dear Jeffery A, Thank you for the kind comments about the hotel. We hope to see you again soon!
Enjoyable.
Dear Martha, Thank you for commenting about your stay. We hope you can stay with us again soon!
Great hotel close to everything the North Shore has to offer! The pool looked like it needed cleaned or upkeep. The first room we were out in the air conditioner wasn’t working to cool off the room. Called the front desk and maintenance said it couldn’t be fixed. The front desk was very accommodating and switched our room without issue.
Dear Lacey, Thank you for the comments about your stay. We will discuss your comments with the correct department to ensure the issues are resolved.
Dear Lara,Thank you for commenting about your stay with us. We hope to see you again in the future.