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All in our stay in this Hotel in Udine was good! The staff was very kindly.
Reception were notably good, always available even late evenings. They were thoughtful, respectful, anticipating our needs and comfort beautifully. This quality of service is hard to find traveling these days. Delicious breakfast buffet, again with attentive staff, keeping food offerings full. Rooms well sized, clean, wood floors, bathroom modern with hot shower, air conditioning, lush bathrobes, soaps, comfortable bedding. Mirrored elevator. Some stairs needed to be negotiated at foyer entrance. Well lit facilities. Parking entrance at back was a little tight getting in, but spaces available. Entrance across from a garden. Quiet neighborhood. Walls were not very sound proof, I could hear a violin player through the wall to next door, but for me that turned out to be a lovely moment. Romantic, as I was a first time visitor to Udine, Italy. Center of town, an easy stroll. Fresh produce, grocery, pharmacy, cafes near. Bank ATM across street. I had one night of dinner in house, but I suggest you go out to a restaurant for dinner. Stop at hotel bar perhaps afterward, if you have friends for a chat, but so many great choices to eat dinner out. I went to dinner near the Castle and Piazzo Maggio. I loved my week at the Ambassador. My friends loved it too.
I traveled with my daughter by mistake we were dropped off at the wrong Best Western hotel. The manager of this hotel took his time to come pick us up from the other location. How many people would do that? EXCELLENT customer service! Also, superb breakfast buffet!