The staff at the front desk go above and beyond. They are knowledgeable, friendly and kind. The lobby and the rooms are dated and beautiful. Very clean and comfortable. Pillows weren't great, but that is likely personal preference.
Like at any Ritz, you can expect a top-end hotel with great service and accommodations. The location is great, right down the street from the Red Square, the Kremlin, and St. Basil Cathedral. The gym, pool, and spa are really nice. The breakfast buffet is great, but is expensive for a meal in ...
The hotel has a modern architecture with very good soundproof walls and windows and is a joy to stay and have a good rest. The second floor of the hotel is connected to the airport area and is within a walking distance (some 0.5 km, or 0.25 miles) from boarding gates. You don't even need to go outside. ...
the hotel had front elevators for the 5 star part and back elevators for rooms in a different building with 4 stars room. View was bad but we were able to see the sky. The entrance lobby not impressive. Very good location, one of the best.
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This hotel needs to renovate ESP beds, Lifts, Doors of the rooms bcoz we were in the room but other guests still can open our door by their cards big surprise. Good thing is not too far from metro and exhibition park
We were satisfied with the comfort and the location of the hotel. It is close to the exhibition center.
Very convenient central location, comfortable clean rooms. it feels very safe to be inside of the hotel - a lot of security guards and controls without comprimising convinience. Super helpful and friendly stuff!
Hotel is very consistently convenient, clean and accommodating. We are stayed here 3 times in the last year. Anytime we have to fly from overseas and change plane in Moscow. Hotel is conveniently located and has a shuttle to go to and from aéroport. Breakfast included. Has a pool and a sauna. All you need after 12 hour flight.! Highly reccommend it!!