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Alexandra Resort

4.0 out of 5.0

Recent guest reviews

Extra small rooms , I asked front desk to leave me extra bag of coffee every day , well that never happen !! I had to ask them every day for coffee, restaurant stuff was not friendly at all , my wife asked for extra strawberries for breakfast, the told her there is no more left then 10 minutes later they serve fruit platter with strawberries to couple next to our table,

The staff is outstanding!!!! I had the best stay at this resort. I will return when I decide to visit Turks and Caicos!!!!

The food was not good. Everything else was fantastic.

Nice hotel on the beach Near everything Nice staff

Not a five star hotel but value and location makes it 4.5 stars - staff were great

Had a wonderful time. Very sunny and warm. Beautiful island. The Alexandra Resort had great facilities including a beautiful beach with chairs and umbrellas already set up each morning, a restaurant to dine either on the bay/beach or enclosed just off the beach, free kayaking/sailing/paddle boarding and a real nice pool. Pool chairs came with a mattress....really comfortable. They also provided towels for your use. Great access to tours as well as the boats dock right there to take you out.

staff friendly, informative. hotel close to beach.

THE PIllows were hard as rocks, woke up with headache and neck ache. The room was nice,very clean. Staff was amazing. Food pricey and needed more variety. Room service would have been a bonus if they offered it. Rare to have someone come around to pool To offer food and drinks. I also understand mango reef restaurant was part of Alexandra at one time, too bad its not there anymore, we went- prices great as well as variety and taste of food and outstanding service.

Overall we enjoyed our visit to Turks and Caicos. We were not happy with hotel service. Pool and beach service were pretty much non existent. Service were too slow and at times house staff were rude.

Stayed for 7 days; very accommodating staff. Helped plan the 2 excursions we went on. Made numerous dinner reservations for us and we readily available when needed.

This was my first trip to Turks. I find it hard to book a hotel online, because anything can look good on the Internet. I was beyond thrilled with the Alexandra. From start to finish we were treated with kindness from every staff member we encountered. Check in was smooth and we had help with our bags. The beach is gorgeous, much better than other resorts. We took advantage of the snorkeling equipment and found it vet convenient that our excursions met at our hotel. The rooms were modern, clean, beautifully decorated and attended to twice daily be housekeeping. We ate breakfast at Asu every day and found it delicious and enjoyed the view. I will stay here again and recommend to all of my friends.

* Lovely helpful & caring staff...exceptional * Beach proximity extremely convenient & clean * Restaurant food needs to improve * Pina coladas need to improve * Cleanliness in room re: scrubbing of grout in bathrooms & around toilets, mopping of floors really needs to improved * Please clean out sink drains (filled w/hair from other guests). * Decor in room basic * Washer dryer wonderful * Patio lovely & spacious * Overall size of unit layout, comfortable * Quiet, restful, enjoyable, lovely grounds * Looking forward to next visit

We would stay again. Minor issues include plumbing issues in our suite and dated, slow elevator. Housekeeping came around 5pm one day. The bathroom in our bedroom did not flush, luckily we had a guest bath as well. In all fairness we did not mention this to hotel staff as we wanted to make the best of our short stay and did not want to complain about a minor issue. Other guest are not friendly but the hotel staff, restaurants and beach staff were amazing. They went out of their way to make us feel welcome. looking forward to giving this hotel another shot!

We have been staying at this hotel for a number of years and keep coming back. The beach is great, rooms have awesome terraces and the kids just love it.

We stayed 3 nights at the Alexandra in late July, 2015. We had a wonderful time. We had a Partial Ocean View Studio on the 4th floor of Building 2. The studio included a modern king bedroom, a small patio with 2 chairs and a small table, and a separate kitchenette with plenty of counter space with a microwave, small refrigerator, coffee maker, toaster and blender. The hotel staff were friendly. Housekeeping always came around for a second time early in the evening to ask if we needed anything. The beach on this part of Grace Bay was not too crowded (even being near Beaches). For snorkelers like us, the Bight Reef in front of Coral Gardens is within a long walking distance (maybe 3/4 mile). The restaurant, Mango Reef, was excellent - good food, not too expensive and large portions (but I hear that the restaurant will change soon).

Great staff and location. Loved the hotel. Will be back soon!

We to Provo every year and absolutely love it. The Alexandra is the very best value. The pool, staff, beach, and restaurant are all superb!

Great hotel for the money, surprised to the upside. Clean rooms, big balcony, perfect beach location. Mango Reef was excellent for both lunch and dinner. Would absolutely go back.

This resort is a great spot for couples and/or families with well-behaved children. It is laid back and quiet especially in the evenings, which we found very pleasant. The food was very good but there are also excellent options nearby in town. The beach was beautiful!

If you're planning a trip to the Turks, this is where you need to stay! The staff is unbelievably nice, the room is everything you could ask for and more, the restaurant is mmm perfect and the swim up bar is def where it's at!!

Princess Dr Providenciales Providenciales

Located in Grace Bay, Alexandra Resort is adjacent to Grace Bay Beach with other popular attractions like Turtle Cove within a within a few miles (5 km). This 120-room, 4-star resort has a full-service spa along with an outdoor pool and free in-room WiFi. On the beach, the resort is also close to Salt Mills Plaza and Coral Gardens Reef.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. At the end of the day, relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 11 AM.


All 120 recently renovated rooms provide balconies, microwaves, and refrigerators. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Coffee makers, ceiling fans, and laptop-compatible safes are other standard amenities.

Rooms


Property features

Alexandra Resort features a full-service spa, an outdoor pool, and a children's pool. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, an outdoor tennis court, and free WiFi in public areas.

Room options

Deluxe Room, 1 Bedroom, Beachfront

King 1 | Sleeps 4

Room, 1 Bedroom (1 King Bed)

King 1 | Sleeps 4

Room, 1 Bedroom (1 Queen Bed)

Queen 1 | Sleeps 4

Room, 1 Bedroom (1 King Bed)

King 1 | Sleeps 4

Guest reviews for Alexandra Resort

Everyone (13) Couples (39) Family (12) Friends (1) Other (4)
4

very small rooms

Everyone

Extra small rooms , I asked front desk to leave me extra bag of coffee every day , well that never happen !! I had to ask them every day for coffee, restaurant stuff was not friendly at all , my wife asked for extra strawberries for breakfast, the told her there is no more left then 10 minutes later they serve fruit platter with strawberries to couple next to our table,

By on Apr 8, 2017

Review comment responded on Apr 13, 2017

We appreciate your feedback and will address the issues with the relevant departments. Thank you for your review.

5
Everyone

The staff is outstanding!!!! I had the best stay at this resort. I will return when I decide to visit Turks and Caicos!!!!

By on Apr 6, 2017

Review comment responded on Apr 10, 2017

Thank you very much for your review.

5

on the beach and very nice. the staff was awesome.

Everyone

The food was not good. Everything else was fantastic.

By on Apr 6, 2017

Review comment responded on Apr 25, 2017

Thank you for your review and feedback.

5

nice hotel on the beach near everything

Everyone

Nice hotel on the beach Near everything Nice staff

By on Mar 21, 2017

Review comment responded on Mar 23, 2017

Thank you very much for your review.

5
Everyone

Not a five star hotel but value and location makes it 4.5 stars - staff were great

By on Mar 8, 2017

Review comment responded on Mar 15, 2017

Thank you for your review - we're glad you had a great stay.

5

very nice hotel with beautiful view

Everyone

Had a wonderful time. Very sunny and warm. Beautiful island. The Alexandra Resort had great facilities including a beautiful beach with chairs and umbrellas already set up each morning, a restaurant to dine either on the bay/beach or enclosed just off the beach, free kayaking/sailing/paddle boarding and a real nice pool. Pool chairs came with a mattress....really comfortable. They also provided towels for your use. Great access to tours as well as the boats dock right there to take you out.

By , from Timonium, MD on Feb 18, 2017

Review comment responded on Feb 20, 2017

Thank you very much for your review - we're glad you enjoyed all the resort amenities and our friendly staff. We're also pleased to know you found the resort to be good value. Thanks again.

5
Everyone

staff friendly, informative. hotel close to beach.

By on Dec 7, 2016

Review comment responded on Dec 22, 2016

Thank you for your review

4
Everyone

THE PIllows were hard as rocks, woke up with headache and neck ache. The room was nice,very clean. Staff was amazing. Food pricey and needed more variety. Room service would have been a bonus if they offered it. Rare to have someone come around to pool To offer food and drinks. I also understand mango reef restaurant was part of Alexandra at one time, too bad its not there anymore, we went- prices great as well as variety and taste of food and outstanding service.

By , from new jersey on Oct 23, 2016

Review comment responded on Nov 1, 2016

Thank you for your recent stay at Alexandra Resort and kind words about our pool and beach. We are sorry to read that your pillow was uncomfortable – on your next visit, please let us know and will be more than happy to bring you a different pillow! Please know we will address your feedback on the pool and beach food and drink service, as you should not have experienced trouble getting a waiter in these areas.

3

beautiful beach

Everyone

Overall we enjoyed our visit to Turks and Caicos. We were not happy with hotel service. Pool and beach service were pretty much non existent. Service were too slow and at times house staff were rude.

By , from los angeles on Aug 4, 2016

Review comment responded on Jan 1, 1970

We appreciate your recent visit to Alexandra Resort and your honest assessment of your experience with us. We sincerely apologize for the issues you encountered and the intermittent beach service. Please be assured we take all feedback very seriously and we will be reviewing your comments with our team. We do hope you will visit us again so that you can enjoy a true Alexandra Resort vacation.

5
Everyone

Stayed for 7 days; very accommodating staff. Helped plan the 2 excursions we went on. Made numerous dinner reservations for us and we readily available when needed.

By on Jun 25, 2016

Review comment responded on Jun 29, 2016

We are so pleased that we were able to help you have a 5-star experience on Turks & Caicos. We look forward to welcoming you back to Alexandra Resort.