Need to do a much better job with cleanliness
When we entered our room, there were dirty towels on the floor, the bad had not been made and the trash can was full. We got another room, and it was still disappointing. Stained towels, dirty shower curtain with plenty of holes in it.... definitely do not recommend.
There was a group of young men partying in the parking lot when I arrived there. There was trash all over the parking lot. The door which should have been locked to enter was broken and anyone could enter from the back. Even though they boasted a hit breakfast it was a bag breakfast. The room felt dirty. The mini frig was broken and there were stains on our blankets. I wouldn’t stay there again.
It was okay for one night stay.
Old, dingy, couldn't find my reservation upon check-in. Look elsewhere.
A mediocre hotel, fine for a one night stay. Definitely nothing special about it, but got the job done. Everything is very old, but seemed clean. There were some sketchy characters in the parking lot, so we were sure to park in the front under a light.
Friendly staff. Easy to get in and out of. Safe feeking.
Spent a few nights here. Hotel needs a renovation, musty smell and overall appearance issues.
The sheet were not clean. I could see stains there.
Very nice staff, close to shopping and restaurants. Room was clean. A little older but overall good
through Orbitz.Staff very nice. Nice breakfast. Close to relatives. Will stay there again.
Brhroom roof looked orange, mold? Toilet with "leftovers. Sheets with stain. Staff was very nice.
Nice room. Good breakfast included though not fancy still good
The stay I had was nice, the only thing that could become a problem, is the entre and exit to the parking, there is a far amount on traffic on that hill, and they do not slow down.
Upon entering my room there was a stench. The room looked nicely decorated, but upon closer inspection was disgusting. Dead roaches in the bathroom. Stains on bed linens even after I requested for the linens to be changed. The remote and luggage stand were broken. Not worth the lower price.
good location; friendly staff; uninspired decor; great access to local running trail along river
Days Inn by Wyndham Rome Downtown is a short stroll from Ridge Ferry Park and The Forum. This hotel has 103 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
39-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Days Inn by Wyndham Rome Downtown enjoy a gym, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Need to do a much better job with cleanliness
When we entered our room, there were dirty towels on the floor, the bad had not been made and the trash can was full. We got another room, and it was still disappointing. Stained towels, dirty shower curtain with plenty of holes in it.... definitely do not recommend.
Hello Barbara, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
There was a group of young men partying in the parking lot when I arrived there. There was trash all over the parking lot. The door which should have been locked to enter was broken and anyone could enter from the back. Even though they boasted a hit breakfast it was a bag breakfast. The room felt dirty. The mini frig was broken and there were stains on our blankets. I wouldn’t stay there again.
Hello BRIAN, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,
It was okay for one night stay.
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
Old, dingy, couldn't find my reservation upon check-in. Look elsewhere.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
A mediocre hotel, fine for a one night stay. Definitely nothing special about it, but got the job done. Everything is very old, but seemed clean. There were some sketchy characters in the parking lot, so we were sure to park in the front under a light.
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
Friendly staff. Easy to get in and out of. Safe feeking.
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Hello james, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations.