Recently remodeled rooms- very clean. Staff was extremely stressed tonight due to how busy they were.
Property was convenient but our tub was half full of water and the faucet leaked all night. Gross
Clean, Quiet, easy access and dinning options.
The check in @ 1630 hours was the worst I have ever experienced! I didn’t mind waiting for 15 minutes because no one was at the front desk but when he walked in he looked at us like he was upset and turned his head and walked to the back office to open up a package! He never spoke to us, make eye contact or say anything to us! He came to the front desk when he was ready! There were us and another couple waiting! He seemed mad the entire time! Please let the hotel know this! Also you can contact me any time about this incident!
Clean, nice hotel and wonderfully comfortable beds/bedding. The employee at the front desk was so nice and helpful. Excellent stay; highly recommend.
Staff was great, location next to interstate. Window locks misaligned & unable to lock. Back door left ajar due to sticking. Saw a couple Homeless walking next to hotel. Small Continental breakfast with waffles. Clean but cramped, narrow vanity in bathroom. Good for overnight stay.
Stayed for one night on trip West. Nothing special. Slightly overpriced for what you get. Studio was small, carpet worn and dirty, shower not very clean.
It was ok. Breakfast was not that good.
The front desk gentleman went above and beyond to get us settled in. We were grateful for the friendly and helpful service!
Customer service was really great & I did like the small town feel
Located within 2 miles (3 km) of Raton Convention Center, Microtel Inn & Suites by Wyndham Raton is within 3 miles (5 km) of The Raton Museum. This 61-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include sitting areas, microwaves, and coffee makers.
At Microtel Inn & Suites by Wyndham Raton, guests have access to free WiFi in public areas, a business center, and a computer station. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Recently remodeled rooms- very clean. Staff was extremely stressed tonight due to how busy they were.
Property was convenient but our tub was half full of water and the faucet leaked all night. Gross
Hello Lindsay, On behalf of our entire staff, we thank you for your business and for your comments regarding our property and your comments about our tub. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Clean, Quiet, easy access and dinning options.
Hello Ron,Thank you for sharing this experience with us. We truly value you feedback with regards to our access. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
The check in @ 1630 hours was the worst I have ever experienced! I didn’t mind waiting for 15 minutes because no one was at the front desk but when he walked in he looked at us like he was upset and turned his head and walked to the back office to open up a package! He never spoke to us, make eye contact or say anything to us! He came to the front desk when he was ready! There were us and another couple waiting! He seemed mad the entire time! Please let the hotel know this! Also you can contact me any time about this incident!
Hello Mark,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsﾽ expectations. We hope you will give us a chance to redeem ourselves in the future.
Clean, nice hotel and wonderfully comfortable beds/bedding. The employee at the front desk was so nice and helpful. Excellent stay; highly recommend.
Hi Melissa,Thank you for being a guest with us and taking the time to share your experience. We are so stoked to know that you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.
Hello Peter,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Staff was great, location next to interstate. Window locks misaligned & unable to lock. Back door left ajar due to sticking. Saw a couple Homeless walking next to hotel. Small Continental breakfast with waffles. Clean but cramped, narrow vanity in bathroom. Good for overnight stay.
Hello Cheryl, We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and comments about our location. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Hello Cynthia,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.
Stayed for one night on trip West. Nothing special. Slightly overpriced for what you get. Studio was small, carpet worn and dirty, shower not very clean.
Hello Ragan, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,
It was ok. Breakfast was not that good.
Hello Christine, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our breakfast. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Hello Chad,We are pleased to hear that you enjoyed our newly remodeled rooms and cleanliness standards. Our team always strives to provide excellent service, even during busy times. Your understanding and patience are greatly appreciated during peak periods. Thank you for your feedback.