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Red Lion Inn & Suites Kennewick Convention Center

3.0 out of 5.0

Recent guest reviews

Appreciated a clean, quiet and comfortable place to lay our heads. We were happy to find the mall and eating places nearby.

If checking in during late night you should avoid, staff doesn't have manager permissions to do anything in case of trouble. Booked a room via orbitz and staff couldn't find me in the system, called orbitz and they faxed over my reservation and I showed her that my credit card had been charged. After an hour of arguing, she still refused to check me in and notified me that my situation (ie: being charged for a room they wouldn't let me use) could be resolved in 3 days when her manager finally came in (reservation was for a Friday and manager wasn't due back until Monday). I then tried to book a second room directly with her and not through orbitz and after 20 minutes of struggling, she couldn't figure out how to do that either... by then there were multiple people waiting in the lobby. After an hour or so, completely exhausted from traveling and fighting for the room, and it being passed midnight... we finally just left and found a room down the road. I will never book with Red Lion again after this experience.

The bed was not comfortable it was hard. I thought for 117$ would had pillow top for the bed. But everything thing else was great breakfast was good and the staff was very helpful. And most of all very quiet with no freeway noise.

I stayed at the hotel for 3 nights, and the experience has been positive. The place is clean, the staff very friendly and room very comfortable, and the breakfast tasty.. It is close to restaurants and shopping, and very easy to get to. Overall, a very good place to call home for few nights.

Clean, comfortable room. Great breakfast and friendly staff.

The only thing that we didn't like about the hotel was the perfumy, overpowering air freshener that they used in the lobby and halls, but you couldn't smell it in the rooms. Also, the beds and pillows were pretty hard. Overall it was a good experience.

check in was quick and filling...ate goodies at the counter

The hotel was in a nice area, quiet and near restaurants. The lobby area was clean but the scents they used in that area was a bit too strong. The rooms were nice sized, but the bed was a bit harder than we're used to and the pillows weren't to our liking. We were only in the room to sleep & shower so we made do. Would we stay there again, sure. I'll just bring my own pillow! :)

The staff was extremely friendly and engaging. I got the feeling like I was a friend staying in their house. I will definitely stay here again.

We had a great time at the Red Lion in Kennewick. Close to shopping, clean and wonderful breakfast. The staff treated us like family.

Everything was great! I will be staying there next time we visit. Very clean, GREAT service and overall great hotel.

Great spot. Having 5 year anniversary. Nacho bar every night. Clean room and fair breakfast.

The ladies at the desk were kind and helpful, our room was also clean, spacious and comfortable. Enjoyed the breakfast, had eggs. It happen to be a sports weekend for the kids, it was noisy at first. The parents did an awesome job of controlling them. They even apologize for it, that's ok with me. I had a wonderful evening, Thanks!

loved the fact that nobody bugged me i didnt feel like i was being watched constantly or had to be quite. it was a nice feeling to just feel like i was able to enjoy my stay instead of worring that people would keep me up all night being loud or anything

Stayed at this hotel last minute business and my daughter came to stay with me. Great value and hotel, will definitely stay again.

Check in service was attentive and helpful. The room was very clean and comfortable with nice luxury appointments in the spacious bathroom.

No aspect of this property or experience was spectacular, but nothing less than very good. Practically speaking, I can't ask for or expect more. Well done Red Lion.

They offer a happy hour which was awesome, but the bartender didn't like sports. So we watched the news. While the BCS bowl was on. But other then that, it was magnificent!!! Loved it all!

This hotel changed its ownership between the time I booked and arrived. I could not locate by map quest. I was double billed. I had difficulty with guest services.

Attending WAWGG Convention. Great location, near The Toyota Convention Ctr. Staff was very professional and efficient. Will stay there again.

602 N Young Street Kennewick WA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a 5-minute walk of Three Rivers Convention Center, Red Lion Inn & Suites Kennewick Convention Center is within a 15-minute stroll of Toyota Center. This 61-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. Columbia Center Mall is also 0.9 mi (1.5 km) away.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

Red Lion Inn & Suites Kennewick Convention Center's 61 rooms are air-conditioned and provide MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and Tempur-Pedic beds with premium bedding ensure a restful night. Free newspapers, free local calls, and laptop-compatible safes are also standard.


Property features

At Red Lion Inn & Suites Kennewick Convention Center, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. A multilingual staff is on hand to help with dry cleaning or laundry, and offer sightseeing advice. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Handicap)

Queen 2 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Premium Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Red Lion Inn & Suites Kennewick Convention Center

Everyone (8) Business (17) Couples (17) Family (8) Other (3) Friends (1)
5

rest

Everyone

Appreciated a clean, quiet and comfortable place to lay our heads. We were happy to find the mall and eating places nearby.

By , from Vancouver, Wa. on Sep 10, 2017

1

never could check in

Everyone

If checking in during late night you should avoid, staff doesn't have manager permissions to do anything in case of trouble. Booked a room via orbitz and staff couldn't find me in the system, called orbitz and they faxed over my reservation and I showed her that my credit card had been charged. After an hour of arguing, she still refused to check me in and notified me that my situation (ie: being charged for a room they wouldn't let me use) could be resolved in 3 days when her manager finally came in (reservation was for a Friday and manager wasn't due back until Monday). I then tried to book a second room directly with her and not through orbitz and after 20 minutes of struggling, she couldn't figure out how to do that either... by then there were multiple people waiting in the lobby. After an hour or so, completely exhausted from traveling and fighting for the room, and it being passed midnight... we finally just left and found a room down the road. I will never book with Red Lion again after this experience.

By , from Oregon on Jul 5, 2017

Review comment responded on Aug 16, 2017

Ashley, I am very sorry for the problems this caused and I would like to learn more about the situation, please feel free to get ahold of me at the hotel upon your earliest convenience. All the best, Assistant General Manager Breanna

4

bed

Everyone

The bed was not comfortable it was hard. I thought for 117$ would had pillow top for the bed. But everything thing else was great breakfast was good and the staff was very helpful. And most of all very quiet with no freeway noise.

By on Nov 25, 2016

Review comment responded on Dec 15, 2016

Thank you for your stay with us and we do appreciate your feedback. We value your concern and the quality of your stay. We would love to make things right and give our beds another chance :) Hope you have a Happy Holiday season.

4

return to the tri-cities

BusinessTravelers

I stayed at the hotel for 3 nights, and the experience has been positive. The place is clean, the staff very friendly and room very comfortable, and the breakfast tasty.. It is close to restaurants and shopping, and very easy to get to. Overall, a very good place to call home for few nights.

By , from Montreal, Canada on Nov 5, 2016

Review comment responded on Dec 15, 2016

Thank you for stay with us. Glad that we could make you feel Home away from Home. We look forward to accommodating you in all your future travel needs while visiting Tri-Cities. Happy Holidays.

5
Everyone

Clean, comfortable room. Great breakfast and friendly staff.

By on Sep 18, 2016

4

good experience

Everyone

The only thing that we didn't like about the hotel was the perfumy, overpowering air freshener that they used in the lobby and halls, but you couldn't smell it in the rooms. Also, the beds and pillows were pretty hard. Overall it was a good experience.

By , from Spokane on Aug 11, 2016

5

close to my activity

Everyone

check in was quick and filling...ate goodies at the counter

By , from ellensburg, wa. on Aug 4, 2016

4

in a nice area

Everyone

The hotel was in a nice area, quiet and near restaurants. The lobby area was clean but the scents they used in that area was a bit too strong. The rooms were nice sized, but the bed was a bit harder than we're used to and the pillows weren't to our liking. We were only in the room to sleep & shower so we made do. Would we stay there again, sure. I'll just bring my own pillow! :)

By , from Issaquah WA on Apr 12, 2016

5

great stay

Everyone

The staff was extremely friendly and engaging. I got the feeling like I was a friend staying in their house. I will definitely stay here again.

By on Feb 26, 2016

Review comment responded on Mar 22, 2016

Thank you so much for the great review. I am glad you felt, a "home away from home" kind of atmosphere.

5

great girl's trip.

Couples

We had a great time at the Red Lion in Kennewick. Close to shopping, clean and wonderful breakfast. The staff treated us like family.

By on Oct 20, 2015