Obviously an older hotel but is still in nice condition. Sidewalks and parking lot could use some work, but room was nice.
I really liked everything except the hot tunbis closed down:( that was a real bunner
Too long of check in, only 2 staff and 30 people in line to check in
Henry was the one that checked us in. He was extremely professional and even escorted us to the room since we were confused where to go. I also left my headset in one of the rooms and he gave me a call to let me know that we had left it there. He even offered to send it back himself! It's very rare when I experience this level of professionalism and pure class. 10/10 very impressed and like I said Henry was a superstar.
Convenient to the airport. Quiet. Very friendly staff, 24 hour shuttle
If it wasn't cold as heck, I'm sure I could have enjoyed it a lot more, but what I did see was fantastic and very close to the highway and airport.
Amia was excellent. She must be seasoned in the Hospitality Industry. She gave me a quick overview, and then was helpful in accommodating the cello I had brought. - I found the wooden floors very classy in appearance but not as comfortable at the end of the day or first thing in the morning, vs carpet.
Staff was very helpful. Breakfast was great. thanks
We splurged and stayed in the President suite. It was nice and roomy, awesome jetted tub and two bathrooms which was nice. Older hotel so a little rundown but ok. Had a bar/restaurant on site and the food was great. Downside, there was little bump in the bed, we thought it was a button but it turned out to be a cheeto... good news it was on the mattress under the mattress padvand sheet but one wonders how it got there ..... great staff, great food. Overall nice stay and will go back again :)
Red Lion Hotel Pasco Airport & Conference Center places you within a 5-minute drive of HAPO Center and within a 10-minute drive of other popular attractions like Columbia Park. This 279-room hotel has free breakfast along with conveniences like free in-room WiFi and a free airport shuttle.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are also available.
At Red Lion Hotel Pasco Airport & Conference Center, guests have access to a gym, free WiFi in public areas, and a spa tub. Airport transportation is made easy with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
We appreciate your business.
Obviously an older hotel but is still in nice condition. Sidewalks and parking lot could use some work, but room was nice.
We appreciate you taking the time to give us feedback.
We appreciate the feedback.
I really liked everything except the hot tunbis closed down:( that was a real bunner
We appreciate the feedback and are hoping for the hot tub to be up and going in the coming season.
We appreciate the feedback.
We are sorry to hear you didn't have the best experience.
Too long of check in, only 2 staff and 30 people in line to check in
We are very sorry to hear you had a long wait. Management is looking into this issue of proper staffing.
Thank you for your kind words and wonderful review. We are so happy to hear that you enjoyed you’re stay. We will be sure to pass this on to our team. We are looking forward to seeing you again soon. We strive to offer the best experience for our guests.
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We do appreciate you taking the time to share your experience.Sincerely,A Grover Front Desk Supervisor
Thank you for choosing Pasco Red Lion, and for taking the time to share your positive experience! We are delighted to hear that you found our hotel to be a nice place with easy access, fresh updates, and a comfortable atmosphere despite being close to the airport.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to have met your expectations. Your feedback is valuable to us, and we appreciate your kind words.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.Safe travels!