The AC was like jet engine, an airplane turbine whistling all night. Poor sleep.
big room, food average average cleanliness but friendly
For the price they’re charging for the night this is not worth even half way. For some reason the windows are super dirty, the curtain is torn, the AC is literally falling apart, beds are made with super wrinkled covers, the couch has a tear, bed skirt has stains, the carpet is not clean and the room stinks. Maybe $80-$90 room. Not over $200. Yes, there are toiletries and towels. You can tell this building was revamped at some point but it’s an old stinky motel that charges an arm and a leg and half your kidney for a Saturday night. Oh, and the view is the roof of the lobby. Not ever staying here again. Ever.
They did not clean muy room in top of that the room smell like smoke
Felt like the staff didn’t trust anyone. Had to ask for a hairdryer. Towels were thin. Bed was comfortable.
A lot of sketchy types hanging around. Scary people. Desk clerk very nice
The staff were very polite and professional, and the room was comfortable and welcoming. My only complaint is i wish they had a pool, but still enjoyed my stay.
The rooms were very nice. I would stay there again.
The staff was positive and helpful. The room was spacious and clean. The air-conditioning was average, cooled fairly well. The bag breakfast was poor. Contained a bottle of water, a nature valley bar and either an apple or orange...my orange was spoiled (the manager gave me an apple to replace the orange).
Liked space and cleanliness - disliked breakfast area and all disposable, plastic, very wasteful set-up there, crammed, not kept clean while breakfast in full swing - ned work!
The GuestHouse Kennewick was a great value. It is an older property, but is well maintained and clean. The beds were comfortable. It had a full breakfast with eggs, sausage, biscuits w/ gravy, and waffles; nothing fancy.
Clean happy with good service will definitely come back
Front desk lady was nice and helpful. Hotel was booked out but it was pretty quiet. Didn’t had any disturbing at night. Morning breakfast on the other hand was overwhelmed. There was just too many people for the small breakfast room. Overall, the rooms were spacious and beds were comfortable.
The room had a wet dog smell. Told the cleaning lady but it still smelled. Had to buy a misty to get rid of the smell.
The staff was wonderful, they were very friendly and helpful. Breakfast was great. Rooms are being renovated so they will be great for longer stay. Price was great. We will definitely stay here again.facility and rooms very clean
Red Lion Inn & Suites Kennewick Tri-Cities places you within 2 miles (3 km) of Toyota Center and Three Rivers Convention Center. This 3-star hotel has 58 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast.
55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include kitchenettes, dining areas, and sitting areas.
Guests of Red Lion Inn & Suites Kennewick Tri-Cities enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, express check-out, and laundry facilities.
The AC was like jet engine, an airplane turbine whistling all night. Poor sleep.
big room, food average average cleanliness but friendly
Hello Gerald, Thank you for your review. We are happy to hear you enjoyed our spacious rooms. We look forward to having you stay again the next time you need a room in the area. - Red Lion Inn & Suites Kennewick Tri-Cities
For the price they’re charging for the night this is not worth even half way. For some reason the windows are super dirty, the curtain is torn, the AC is literally falling apart, beds are made with super wrinkled covers, the couch has a tear, bed skirt has stains, the carpet is not clean and the room stinks. Maybe $80-$90 room. Not over $200. Yes, there are toiletries and towels. You can tell this building was revamped at some point but it’s an old stinky motel that charges an arm and a leg and half your kidney for a Saturday night. Oh, and the view is the roof of the lobby. Not ever staying here again. Ever.
Hello Maksim, Thank you for providing feedback on your stay. We are sorry to hear we did not meet your expectations. We will review all of your comments and use them as an opportunity to improve. - Red Lion Inn & Suites Kennewick Tri-Cities
Hello John, thank you for taking the time to rate our hotel. Judging by your score you did not have a great experience. Please let us know what we can do differently in the future to provide a better stay. We appreciate all feedback and use it as an opportunity to grow. - Red Lion Inn & Suites Kennewick Tri-Cities
They did not clean muy room in top of that the room smell like smoke
Thank you so much for the review! Please accept our apologies for the issues mentioned.
Felt like the staff didn’t trust anyone. Had to ask for a hairdryer. Towels were thin. Bed was comfortable.
Thank you for taking the time to leave a review. Apologies for the issues mentioned. Thanks again and have a great day!
A lot of sketchy types hanging around. Scary people. Desk clerk very nice
We are so sorry to hear about your experience. We will let staff know to do more security walks of the property to ensure our guests safety and peace of mind. We are so glad to hear that you thought our front desk person was very nice. Thank you for your comments.
The staff were very polite and professional, and the room was comfortable and welcoming. My only complaint is i wish they had a pool, but still enjoyed my stay.
Thank you for your wonderful review! p.s. We wish we had a pool too
The rooms were very nice. I would stay there again.
Thank you ever so much for your review, We are so happy to have earned your five-star feedback and are delighted that you enjoyed a restful, rejuvenating experience here at the Red Lion. That you very much for the recommendation! The prospect of hosting you again is the greatest reward that we can ask for and we look forward to the honor! Sincerely, Jackie Garcia General Manager Red Lion Inn & Suites
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. It was great talking to you that morning. We loved to hear feed back and we work to improve every guests experience! Sincerely, Jackie Garcia General Manager Red Lion Inn and Suites
Hello John, thank you for taking the time to write this review. We apologize for the experience you had while at the property and for the reduction in your quality of sleep. We are always happy to quickly change guest rooms should there be any issues with the given room. We use feedback, such as yours, to continuously improve the property. We hope you give us another chance in the future to host you properly. - Red Lion Inn & Suites Kennewick Tri-Cities