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Best Western Plus Kennewick Inn

2.5 out of 5.0

Recent guest reviews

Great place to stay when in Kennewick Wa. The kids loved the pool

Nice size and clean room. Great breakfast, only thing that was sub-standard was the A/C unit. It did not cool the room as expected.

My husband and I stayed here for a single night getaway. We reserved on if the suites. The room was beautiful. The bed was comfortable. And breakfast in the morning was good as well. Would definitely stay again.

Comfortable pillows, clean room, fresh sheets. Shower with no draining issues. Large selection of breakfast. The staff was very helpful even before we got there in accommodating room request. Wish they have recycled bin but it seems the whole city doesn't have one.

Visiting family. It's close to their home so we stay there often. Disappointing room thus time. Other rooms have been much nicer.

Great location to stay for passing through. There's an open "business area" with 2 computers available for use and a very generous breakfast, full of variety and options of foods to choose from. Very nice room which was very clean and would definitely stay here again if I'm in the area.

Super friendly staff, went out of their way to help us anyway they could: room was beautiful, comfortable, and clean, location great, stayed here with my husband and three kids-had a great time!

The staff was incredibly friendly and helpful. The swimming pool, hot tub and sauna were fantastic amenities that we fully enjoyed. The room was clean and comfortable. I feel we got a fantastic deal on this stay. There was plenty of restaurants and shops within walking distance from the hotel.

I stayed with my wife and kids, we loved every thing about our stay from being close to many stores and restaurants to the pool and the breakfast which was way worth the stay, it wouldve cost at least $50 to feed my family breakfast but instead we had a delicious complimentary one.

We phoned ahead the day of our check in to let the front desk staff know that we would be arriving late. We checked in just before midnite--absolutely exhausted from our long drive. When we opened the door to our room the first thing that hit us was the heat and the smell. It was hot and smelled like a ripe baby diaper. It was not tolerable. My older son called the front desk and the staff member came up and sprayed a strong smelling disinfectant around the room -- attempting to cover the foul odor. Meanwhile, my younger son commented that he thought the beds were nice -- they were -- but the smell was so bad, who could notice? The smell was still awful, so I went down to the front desk and asked if it was possible to change rooms. I was told very sternly that this was the last available room and I had no other options. There were no apologies and no offers of a discount. We slept with the window open and listened to the traffic noise in order to be able to breathe. The next day the smell persisted. I would NEVER have paid to stay in that room had it been early enough to find other lodging in town. On the plus side, there was a full breakfast buffet and indoor pool. The room would have been nice had there not been this persistent and absolutely awful smell. The staff dropped the ball on this one.

I have stayed at all the motels in Tricities, WA region in past 2 years. As good as any. Considered one of top two. Breakfast (complimentary) is by far the best of any in the Northwest. Complimentary evening dinners (I don't recall schedule) are excellent. Considered by me the best place to stay (along with Hilton Garden Inn).

4001 W 27th Avenue Kennewick WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus Kennewick Inn places you within a 15-minute drive of Toyota Center and Three Rivers Convention Center. This 88-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. Goose Ridge Estate Vineyard and Winery and Columbia Center Mall are also within a 15-minute drive.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM.


Rooms

The 88 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.


Property features

At Best Western Plus Kennewick Inn, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Suite, 1 King Bed, Non Smoking, Fireplace

King 1 | Sleeps 2

Guest reviews for Best Western Plus Kennewick Inn

Everyone (8) Business (1) Family (2)
5
Everyone

Great place to stay when in Kennewick Wa. The kids loved the pool

By on Dec 10, 2017

Review comment responded on Dec 11, 2017

We greatly appreciate your business and hope to have you here again soon!

4

nice room

Everyone

Nice size and clean room. Great breakfast, only thing that was sub-standard was the A/C unit. It did not cool the room as expected.

By on Jul 4, 2017

Review comment responded on Jul 6, 2017

Thank you for staying with us. We do apologize for the A/C unit issues. We do regularly service them and replace the units when needed. We will get that unit taken care of. If there is anything more we can do for you please feel free to contact us at any time.

5

very nice. good location.

Everyone

My husband and I stayed here for a single night getaway. We reserved on if the suites. The room was beautiful. The bed was comfortable. And breakfast in the morning was good as well. Would definitely stay again.

By on Mar 26, 2017

Review comment responded on Mar 30, 2017

Thank you very much for staying at the Best Western Plus Kennewick Inn and for taking time to provide your review. We are very happy to know that you enjoyed your stay and we hope to have you here with us again soon!

4

helpful staff at a clean facility

Everyone

Comfortable pillows, clean room, fresh sheets. Shower with no draining issues. Large selection of breakfast. The staff was very helpful even before we got there in accommodating room request. Wish they have recycled bin but it seems the whole city doesn't have one.

By on Nov 17, 2016

Review comment responded on Nov 21, 2016

Thank you for your review of the Best Western Plus Kennewick Inn. Your experience is very important to us and we work hard to provide the best overall guest experience possible. We hope to have you here with us again soon!

4

decent hotel. a bit expensive for the room we had.

Everyone

Visiting family. It's close to their home so we stay there often. Disappointing room thus time. Other rooms have been much nicer.

By on Nov 17, 2016

Review comment responded on Nov 21, 2016

We do apologize for the experience you had with the guest room. We would definitely like to hear about your stay so we can work to provide a better overall experience. Please feel free to contact us at any time. Thank you for staying with us and we hope to wow you with a better experience in the future.

5
Everyone

Great location to stay for passing through. There's an open "business area" with 2 computers available for use and a very generous breakfast, full of variety and options of foods to choose from. Very nice room which was very clean and would definitely stay here again if I'm in the area.

By on Oct 29, 2016

Review comment responded on Oct 31, 2016

Thank you very much for staying at the Best Western Plus Kennewick Inn. We hope to have you here with us again!

5

best hotel we have stayed in in quite awhile!

Everyone

Super friendly staff, went out of their way to help us anyway they could: room was beautiful, comfortable, and clean, location great, stayed here with my husband and three kids-had a great time!

By on May 9, 2016

5

wonderful over night stay

Everyone

The staff was incredibly friendly and helpful. The swimming pool, hot tub and sauna were fantastic amenities that we fully enjoyed. The room was clean and comfortable. I feel we got a fantastic deal on this stay. There was plenty of restaurants and shops within walking distance from the hotel.

By , from Portland OR on Apr 28, 2016

5

family vacation

Families

I stayed with my wife and kids, we loved every thing about our stay from being close to many stores and restaurants to the pool and the breakfast which was way worth the stay, it wouldve cost at least $50 to feed my family breakfast but instead we had a delicious complimentary one.

By on Sep 24, 2014

1

no options, no apologies

Families

We phoned ahead the day of our check in to let the front desk staff know that we would be arriving late. We checked in just before midnite--absolutely exhausted from our long drive. When we opened the door to our room the first thing that hit us was the heat and the smell. It was hot and smelled like a ripe baby diaper. It was not tolerable. My older son called the front desk and the staff member came up and sprayed a strong smelling disinfectant around the room -- attempting to cover the foul odor. Meanwhile, my younger son commented that he thought the beds were nice -- they were -- but the smell was so bad, who could notice? The smell was still awful, so I went down to the front desk and asked if it was possible to change rooms. I was told very sternly that this was the last available room and I had no other options. There were no apologies and no offers of a discount. We slept with the window open and listened to the traffic noise in order to be able to breathe. The next day the smell persisted. I would NEVER have paid to stay in that room had it been early enough to find other lodging in town. On the plus side, there was a full breakfast buffet and indoor pool. The room would have been nice had there not been this persistent and absolutely awful smell. The staff dropped the ball on this one.

By on Jul 8, 2014