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Recent guest reviews

We went there around 3 pm and was told to come back and check in at 4 pm. The room we got is in another building you have to walk and take lift and then climb stairs to get to the room . And we can hear people talking next door and dog barking downstairs .

What we liked were the rooms were big, staff was friendly, restaurant on site was good. What was concerning was when we drove up the property was not impressive and we were concerned about what our rooms would be like, but we were pleasantly surprised about the inside.

Do not stay in room 174. It is behind the elevator which bangs against the wall allllll night. The room had 190 open room and the receptionist put us in the worst room. No thank you stay away

Everything was ok until Saturday night 05-18-2019. There was a party going on till after midnight. I called the front desk around 11pm when I had enough. We had kids in the room and we could hear everything the people were saying and it was not appropriate for the innocent ears! (If you know what I mean) Anyways when I called the front desk the man instead of coming up to assist the situation, wanted me to walk outside my room and go around the building to see what room number they were in. I decided not to do that because if someone seen me come around and then get a call right after I am pretty sure they would know it was me and I didn't want any trouble,, I just wanted to get some sleep because we had a plane to catch on Sunday. Other than that the room was ok.. Thanks for reading my review and I hope this doesn't happen to anyone else.

They had the BEST breakfast I have ever seen. The attendant was always filling the food items. Everyone on the staff was great and acted like we were the only ones there.

I like that the room are easily accessible as in you don’t hav eyesight around for a key or take the key out of your pocket for the most part bc it’s magnetic.

No complaints. Friendly staff especially gal working during breakfast which was better than I anticipated

Excellent place for the price. Complementary breakfast was a nice plus.

budget motel with great breakfast available. rooms need renovation. our room was musty from a leaking a/c unit drain

Very stuffy rooms. Loud traffic noise. Great breakfast!

We have family reunions yearly will use this location again

Friendly people clean room would stay there again

The staff was friendly the room was clean the breakfast was good the hotel wasn't as close to the main highway as I thought but it was worth it

Great price, but it took it. There were three or four maintenance problems with our room. Nice staff and clean, good breakfast.

Hotel room looked clean but smelled like a Gym Locker. Spoke to the front desk and they said they would deodorize the room but it did not help. I would recommend looking elsewhere.

Our stay at this hotel was very disappointing. We have been to this area many times & wanted to try a new hotel. BIG mistake! It was very dirty!! Carpets were thick with dirt, couldn't take our shoes off. We found bugs in the bed. Maid service was friendly but still cleaning rooms at 6pm when we got back from dinner. They gave us limited towels and the blow dry barely worked. The only thing good about the hotel was the breakfast & location! It was close to the highway & malls.

Staff went the extra mile to accommodate our need for the room for an extra night during a busy weekend.

Hotel was very accommodating to me and my family. They allowed early check in because we had to go to a funeral as well as Late check out. We was very grateful for this at our time of need

This is the second time my wife have stayed here. We have stayed here when visiting family. It's in a convenient area in JC to get around. Rooms are decent, and the staff is very friendly. No problems at all.

N Roan St Johnson City TN

Room options

Standard Room, Multiple Beds, Non Smoking, Jetted Tub

54 King Beds | Sleeps 2

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

61 King Beds | Sleeps 2

Standard Room, Multiple Beds, Accessible, Bathtub

57 King Beds | Sleeps 4

Standard Room, Multiple Beds, Non Smoking, Jetted Tub

52 King Beds | Sleeps 4

Hotel highlights

  • Walking distance to Johnson City Mall
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Within a short walk of Johnson City Mall, Best Western Johnson City Hotel & Conference Center is within 2 miles (3 km) of Freedom Hall Civic Center. This 115-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free full breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


Rooms

Best Western Johnson City Hotel & Conference Center's 115 rooms provide microwaves, refrigerators, and coffee makers. 39-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

At Best Western Johnson City Hotel & Conference Center, guests have access to a fitness center, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Guest reviews for Best Western Johnson City Hotel & Conference Center

Everyone (10) Business (9) Couples (13) Family (13) Friends (5) Other (2)
2
Family

We went there around 3 pm and was told to come back and check in at 4 pm. The room we got is in another building you have to walk and take lift and then climb stairs to get to the room . And we can hear people talking next door and dog barking downstairs .

By on Oct 15, 2019

Review comment responded on Nov 5, 2019

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Family

What we liked were the rooms were big, staff was friendly, restaurant on site was good. What was concerning was when we drove up the property was not impressive and we were concerned about what our rooms would be like, but we were pleasantly surprised about the inside.

By on Oct 5, 2019

Review comment responded on Nov 5, 2019

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5
Everyone

By on Oct 4, 2019

Review comment responded on Nov 5, 2019

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

1
Partner Couples Business Business

Do not stay in room 174. It is behind the elevator which bangs against the wall allllll night. The room had 190 open room and the receptionist put us in the worst room. No thank you stay away

By on Aug 13, 2019

2
Family with small children Family

Everything was ok until Saturday night 05-18-2019. There was a party going on till after midnight. I called the front desk around 11pm when I had enough. We had kids in the room and we could hear everything the people were saying and it was not appropriate for the innocent ears! (If you know what I mean) Anyways when I called the front desk the man instead of coming up to assist the situation, wanted me to walk outside my room and go around the building to see what room number they were in. I decided not to do that because if someone seen me come around and then get a call right after I am pretty sure they would know it was me and I didn't want any trouble,, I just wanted to get some sleep because we had a plane to catch on Sunday. Other than that the room was ok.. Thanks for reading my review and I hope this doesn't happen to anyone else.

By on May 20, 2019

5
Partner Couples

They had the BEST breakfast I have ever seen. The attendant was always filling the food items. Everyone on the staff was great and acted like we were the only ones there.

By on Apr 4, 2019

5
Partner Couples

I like that the room are easily accessible as in you don’t hav eyesight around for a key or take the key out of your pocket for the most part bc it’s magnetic.

By on Mar 7, 2019

4
Everyone

No complaints. Friendly staff especially gal working during breakfast which was better than I anticipated

By on Nov 1, 2018

4
Everyone

Excellent place for the price. Complementary breakfast was a nice plus.

By on Sep 23, 2018

5
Everyone

budget motel with great breakfast available. rooms need renovation. our room was musty from a leaking a/c unit drain

By , from US on Sep 17, 2018

Best Western Johnson City Hotel & Conference Center

2406 N Roan St, Johnson City, TN 37601
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