- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had SO much fun at this place. There's no denying that they do what they do well. My only complaint is that the room cleanliness wasn't "perfect" (when I'm paying as much as I did, my expectations are a little higher than normal). The cleanliness of everywhere else in the hotel was spot on; at water parks, the floors can be a whole horror in terms of hair and dirt/grime, etc... but they were spotless. I had no problems walking around without shoes on inside the water park area. The room, however, left a little to be desired. There was a stain on the top sheet and the pillowcase and the shower had hair in it. None of these things are enough for a bad rating or for us to not return. We will DEFINITELY be back. It's just worth mentioning when you're paying $250 a night. Do not let this deter you from going. It's still a super fun, fantastic place.