Excellent property. Kind and helpful staff. Beautiful mountain scenery everywhere.
I had a room on first floor, facing the lake with obstructed "lake view" (which is a bummer, my reservation showed - lake view), instead of balcony it has terrace. No air conditioner in the room. When I arrived, the room was so hot. I asked front desk to move me to 2nd floor, so I could open the window and feel safe (saw a lot of signage "Be aware of pick pocketing" around town), which was declined because "no more room", but when I checked the website site, it still showed bookable for same check-in and check-out. Luckily, it was raining that night, I opened the window and took a chance, so it was cooler in the room.
Fantastic location! Breakfast outstanding!! Comfortable beds ! Highly recommend the electric boat ride on the lake. WiFi was just ok
A bit chaotic check-in, but the views from the rooms are amazing and the location is close to the ferry.
Friendly staff, great service!
Off site fee parking Lots of steps to our portion of hotel
Early morning road noise includes trash pickup many cars Airplane Noise Property cleanliness is fair No window screens let in many bugs Air conditioning turned off in facility and definitely need it in October Stair runner is threadbare Old bedding probably not cleaned bn users Insufficient pillows Old couches with cushion tears
The town is definitely worth a day visit from Salzburg. The price value and perceived value of the hotel don’t match. The room is basic, no charm at all. The mattresses and pillows are not comfortable. Their was some black mold in the grout of the shower. At check out we were not even asked if we “enjoyed our stay.” It felt like a transaction vs a stay in this amazing town. The waitstaff in the restaurant were nice.
Beautiful hotel and location
Really beautifull place! Excellent and friendly staff. he best option in Hallstatt
Fantastic location and friendly staff. We would stay there again. We had an open view of the lake.
This is our second visit here in two months. We love this hotel and the ferry stops right in front of it. Its a 3 min walk to the famous IG photo spot and its right in front of an awesome kebab place that serves warm wine during the colder weather. Breakfast was included with our stay and it was good. We got the lake view which was worth it! Do not hesitate staying here!
Great location. Nice hotel. Clean and comfortable.
A fantastic location with views out over the lake. You could be placed in any one of 3 different buildings depending upon occupancy and the time of the year. The hotel has an amazing restaurant that served a great meal at a reasonable price. The staff are friendly and the service is polite. I would highly recommend staying at this location, the rooms are freshly updated with comfortable beds and very clean.
Excellent room & services in this castle style heritage hotel in great location. Friendly staff and awesome view from the castle window.
Heritage Hotel Hallstatt places you next to Hallstatt Lake and Parish of the Assumption. This 55-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.
Free buffet breakfast is served each morning from 7:30 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Guests can expect to find free WiFi. Bathrooms have hair dryers and slippers. Other standard amenities include minibars, safes, and phones.
At Heritage Hotel Hallstatt, guests have access to a sauna, free WiFi in public areas, and free newspapers. Transportation is made easy with an area shuttle. The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a terrace, laundry facilities, and a porter/bellhop.
Excellent property. Kind and helpful staff. Beautiful mountain scenery everywhere.
I had a room on first floor, facing the lake with obstructed "lake view" (which is a bummer, my reservation showed - lake view), instead of balcony it has terrace. No air conditioner in the room. When I arrived, the room was so hot. I asked front desk to move me to 2nd floor, so I could open the window and feel safe (saw a lot of signage "Be aware of pick pocketing" around town), which was declined because "no more room", but when I checked the website site, it still showed bookable for same check-in and check-out. Luckily, it was raining that night, I opened the window and took a chance, so it was cooler in the room.
Fantastic location! Breakfast outstanding!! Comfortable beds ! Highly recommend the electric boat ride on the lake. WiFi was just ok
A bit chaotic check-in, but the views from the rooms are amazing and the location is close to the ferry.
Friendly staff, great service!
Off site fee parking Lots of steps to our portion of hotel
Early morning road noise includes trash pickup many cars Airplane Noise Property cleanliness is fair No window screens let in many bugs Air conditioning turned off in facility and definitely need it in October Stair runner is threadbare Old bedding probably not cleaned bn users Insufficient pillows Old couches with cushion tears
The town is definitely worth a day visit from Salzburg. The price value and perceived value of the hotel don’t match. The room is basic, no charm at all. The mattresses and pillows are not comfortable. Their was some black mold in the grout of the shower. At check out we were not even asked if we “enjoyed our stay.” It felt like a transaction vs a stay in this amazing town. The waitstaff in the restaurant were nice.
Beautiful hotel and location
Really beautifull place! Excellent and friendly staff. he best option in Hallstatt