Getting pitched to immediately was really disappointing and started the trip off poorly. Having a pitch over breakfast to get a discount on activities turned out to not be over breakfast and took all morning. The activity the sold us was camel riding- they said it takes 20 minutes to get there- it took more than an hour and we had to pay an additional $150 to take our own photos. The food was good though lacked quality. Having only 2 restaurants was an issue as the menu didn’t always change. The drinks - Top shelf- impressive! Probably the best part. Pretty views, Hot hot tub. Can’t swim in the ocean. The time shares that also use the facility cheapen the experience. Overall it was fine but I expect more for the price from staying at all inclusives many times before. Would not stay at this chain again.
Liked the quiet and serene atmosphere. Facilities and service is top notch. Two reasonably good restaurants but menu on some days was limited.
Zoetry Casa del Mar Los Cabos - All Inclusive places you within a 10-minute stroll of popular attractions such as Cuadra San Francisco and Desert Park Natural Reserve. This 61-room, 4.5-star resort has 4 outdoor pools along with a private beach and a winery.
Free full breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM. Enjoy dining at one of 2 onsite restaurants including El Arroyo, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
65-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies or patios, minibars, and espresso makers are other standard amenities.
Zoetry Casa del Mar Los Cabos - All Inclusive features a private beach, a winery, and a full-service spa. You can put free valet parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive resort include 4 outdoor pools, a 24-hour gym, and a steam room.
Getting pitched to immediately was really disappointing and started the trip off poorly. Having a pitch over breakfast to get a discount on activities turned out to not be over breakfast and took all morning. The activity the sold us was camel riding- they said it takes 20 minutes to get there- it took more than an hour and we had to pay an additional $150 to take our own photos. The food was good though lacked quality. Having only 2 restaurants was an issue as the menu didn’t always change. The drinks - Top shelf- impressive! Probably the best part. Pretty views, Hot hot tub. Can’t swim in the ocean. The time shares that also use the facility cheapen the experience. Overall it was fine but I expect more for the price from staying at all inclusives many times before. Would not stay at this chain again.
Dear Guest,Thank you for sharing your feedback through this means, your comments are truly valuable to us.It is with great sadness that we learn of an overall disappointing experience, we sincerely regret to know that we have not fulfilled your expectations during your visit. There seem to have been several deficiencies encountered which are very atypical and not reflective of our brand experience; the reason why we conducted an investigation with our colleagues and did not find any reports during your stay. We encourage our guests to stop by our concierge or front desk department to report any irregular circumstances during their stay to have the opportunity to turn their vacation into a memorable one. We can only renew our apologies and assure you that we have in the meantime briefed the team at great length about your comments.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Cordially,Social Media Coordinator & e-Concierge
Liked the quiet and serene atmosphere. Facilities and service is top notch. Two reasonably good restaurants but menu on some days was limited.
Dear Mahesh,We would like to thank you for taking the time to share your sincere comments regarding your last stay with us. It has been our pleasure to host you and offer you a very warm and efficient service in Zoëtry Casa del Mar Los Cabos.We can assure you we will take your suggestions in consideration and share it with the corresponding department.Therefore, we sincerely hope to have the opportunity to welcome you back in our resort, your home away from home.Kind Regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
Appreciable Douglas , Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family. We appreciate you taking the time to share your rating with us through our Expedia account. We look forward to welcoming you back in the near future and providing you with another incredible experience. Best regards, Diana Rios Social Media Coordinator & e-Concierge Zoëtry Casa del Mar Los Cabos