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Best Western Athénée by Happyculture

4.0 out of 5.0

Recent guest reviews

It was my second visit to Toulouse and another stay at this Hotel. I've choosed it for it's location at first - as I was travelling by the train (it is near Matabiou station and airport shuttle). Quiet and comfortable room (I've had a comfortable one),good breakfast, walk distance from historical center.

Good clean room, we got the new ones on the top floor. A bit warm for my taste, but seems to be the common theme on this trip. We only stayed one night, but late night and morning staff was great, offering good suggestions for local sightseeing. Within walking distance of everything, and close to the bus station, this location is perfect for seeing the Capitole, Basilica, and St. Étienne.

The hotel is situated in a perfect location, no more than 10 min walking to the down town and main train station. The room maybe a little small, but clean and with everything you need. Right breakfast, could improve it, but it is ok. Also they have every evening (from 6pm to 8pm) a little snack to test some local products, as like duck foie, wine. I would like to have special mention to all the staff, they are very friendly people, always ready to help. Thank you very much to all of you!

We stayed for 2 nights in an attic room no75 on the 7th floor. It was very modern if a little small with a skylight window in the roof. Nice bathroom and shower. Breakfast was nice and French served in small breakfast bar. Our room on the 7th floor had to reached by a lift to the 6th floor then a spiral staircase to the 7th. Something to bear in mind if you have luggage. Within 15 easy walk of the main square and restaurants. A good base to explore the city.

I don't usually write reviews. However, in this case, I think I have something to add: this room for three nights is a comfortable, adequate, three star hotel. The staff were very helpful and deserve to be praised for the things they do to enhance the stay. That being said, it is misleading to describe this hotel as "four star" (see above Trip Advisor rating). The fish eye lense photo of the room gives a misleading impression of spaciousness.

Small but clean , comfortable hotel ideally suited for exploring the squares and side streets of Central Toulouse . The Athenee is located off the Boulevard de Strasbourg just 2 minutes from Jeanne de Arc bus stop .We had a 1st floor room accessed by lift or small spiral staircase . The room was on two levels , The small wardrobe , toilet and shower separated from the comfortable , spacious bed by 5 steps . There was a small tv in the air conditioned room along with a small desk , two chairs , kettle,tea, coffee , biscuits and a bottle of water. The linen and towels were fine as were the toiletries. The shower was very powerful . Breakfast was included in our booking and was plentiful with an array of hot and cold options . Tea and coffee was from a machine located in the corner of the small dining room . It was all self service . Between 6 and 8 in the small lounge the hotel provided a free glass of wine and sampling of local food - nice . Guests could also help themselves to a free coffee from a coffee machine located in the lounge . Reception staff spoke English and were very helpful and friendly . It was our 1st stay in Toulouse and we would definitely stay there again .

You could easily pass this hotel without noticing it. Even if you did notice it, it doesn't look much from the outside. But, my goodness, it is a gem inside! We received a very (un-French) warm welcome from the staff, all of whom were great throughout our stay. Our room was clean and the bed comfortable, with a lovely bathroom. Breakfast was also very good, served in the small room off the lobby. Free hot drinks are available all day in the cosy lobby.

Great little hotel, with small and basic, but clean rooms. Staff were excellent. I especially liked the gesture of them putting on free apéritifs and a small glass of wine in the evening, and the free coffee corner. Secure parking at the rear of the hotel, only accessed by passing next to the reception area.

The Good points: Welcoming, friendly and helpful service from the reception staff. This includes recommendations for excellent restaurants. Reasonable towels. The free wifi is fast and reasonably easy to use. Comfortable bed. Decent bathroom, although it was impossible to have a shower at a consistent After checking in we had a change of circumstances which meant we had to leave a day earlier than booked. A major plus for us was the very graceful manner in which the hotel accepted cancellation of our last day's booking without charge. The not so good points: Chipped cups that were not properly washed daily, I.e., with tea stains. Minute room with minimal packing space. Poor toiletries. The immediate neighbourhood is pretty low rent (but the hotel is only a short walk from public transport, Boulevard Strasbourg and the shopping precinct). Ancient noisy, ineffective, filthy air conditioners. Overall it's a mystery how this place can be rated as four star, it certainly disappoints if you have four star expectations.

Stayed here for two nights. The welcome from the receptionists was exceptional. We were given details about shopping, restaurants, public transport etc. We were also invited to a sampling of local food and wine every evening between 6 and 8 - a very nice touch! Also, we couod help ourselves to tea / coffee in the Reception area any time during the day. The room was on the first floor with two levels. The hallway, bathroom and seperate toilet on one level and the beds up a few steps on another level. It was adequate with tea / coffee making facilities. It was spotlessly clean. The air conditioning was a great help. Breakfast was wonderful - lots of items to choose from with locely staff attending to every need. There were eggs, bacon, sausages, cold meats, chees, fresh fruit, breads, croissants, jams, yogurts, juices etc. A really fabulous selection. Overal, we enjoyed our stay in this lovely small hotel very near to Jeanne d'Arc Metro and ten minute walk from the Capitole. Busses are readily available. Only a stone's throw from shops and restaurants. We would definitely stay here again if we go back to Toulouse. Thank you to all the staff.

13 bis, Rue Matabiau Toulouse Haute-Garonne

Hotel highlights

  • Walking distance to Basilique Saint-Sernin and Place du Capitole
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Located in Matabiau, Best Western Athénée by Happyculture is within a 10-minute walk of popular sights such as Basilique Saint-Sernin and Place du Capitole. This 43-room, 4-star hotel has a bar/lounge and 24-hour room service, along with free in-room WiFi. Also close to this Toulouse hotel are Museum of the Augustins and Cite de l'Espace.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free daily manager's reception.


Rooms

The 43 rooms are recently renovated and have an array of amenities, including coffee makers, free newspapers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and desks.


Property features

Best Western Athénée by Happyculture features free WiFi in public areas, a business center, and coffee in a common area. Self parking is available for EUR 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a computer station, express check-out, and free newspapers.

Room options

Classic Room, 1 Double Bed

Full 1 | Sleeps 2

Superior Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 794 reviews