Casino Hotel des Palmiers4.0 out of 5.0
Recent guest reviews
My husband and I stayed here for one night as part of a weeklong drive in the South of France. We booked a comfort double room w/terrace for $145/night at the height of the summer travel season. We chose to stay in Hyeres simply as a way to break up our 4.5 hour drive after a full day of sightseeing at the Gorges du Verdon and our ultimate destination at Marseille. In hindsight, we probably should have simply pushed through and had a late arrival in Marseille instead. The grounds of the hotel are expansive and suggest that this hotel/casino used to be The Place to be. Sadly, that does not appear to be the case anymore, as the exterior gives off a blend of attractive and abandoned vibe. The interior lobby looks like what you'd expect from a small casino in old town Vegas (Fremont Street). The hotel isn't really located in an area that you would stroll through for touristic purposes so plan on driving wherever you want to go from here. Our check-in started off with us arriving late at night, having trouble finding the entrance of the hotel, and then realizing that we needed to approach the speaker box of a controlled-access entrance to get to the hotel entrance. My French skills are ok, but it's amazing how difficult it is to understand a foreign language through a speaker box. Fortunately, we were able to communicate that we were arriving to check in to the hotel and they raised the barrier. There were no signs indicating which way to hotel reception so we circled the building twice trying to determine whether the casino entrance was the appropriate entrance for hotel guests (it was). There was no evidence of parking in front of the hotel and we learned upon checkin that there was a parking garage on the grounds - but after my husband parked in it, he wasn't sure how to get out to get back to the hotel. He ended up in a dark alley-like corridor which led to the front of the hotel. It turns out there were garage elevators that would have led more directly to the hotel but my husband either missed the sign or it wasn't well-signposted. The hotel front desk was a small area at the entrance to the casino and they processed our check-in quickly and professionally. When we were handed our room key (room 201), the staffer told us that we should take the elevator to the 1st floor, not the second floor. No joke. Our room was on the first floor despite it starting with the number 2. The room, although spacious with plentiful closet space, smelled of cigarette smoke immediately upon entry - we had booked a non-smoking room and there was a no smoking sign on the door. We were so exhausted, though, that we didn't notify the front desk and merely climbed into bed to go to sleep. The bed was fairly large and seemed more like a king than a double, which was nice. The décor was fine, but nothing special. The carpet has definitely seen better days and was extremely faded, particularly in the area where the balcony doors allow sunlight to flood into the room. Because we had arrived at the hotel in darkness, we didn't really appreciate the grounds or scenery until we woke the next day. The following morning, we discovered that our room had a fantastically large balcony which could easily have accommodated a gathering of a dozen or more people. It also had a table and a chair - strange that there were not two chairs. The balcony was shaped like an L and had a long, skinny peninsula which ran along the side of the hotel as well - I can't imagine that that area would be useful for anything, but I guess it's better than nothing. The view from the balcony was off into the distance toward the coast - I might have been able to see the water, but there was so much wildfire smoke, I'm not sure if I was seeing water or haze. The a/c in the room struggled to keep the room cool during the heat wave that was moving through the South of France - we could see a wildfire burning in the distance from our hotel so I'm sure that didn't help matters at all. As usual in hotels, there were not enough power outlets and we had to resort to creative solutions with our own adapters and multi-strips to plug our devices in. Of all the places we stayed during our weeklong road trip, this hotel had the worst/slowest internet. It was challenging to connect to web pages, much less upload or download any photos or other content. This hotel was passable for a night's sleep, but I would not recommend this hotel to anyone.
Hotel was located close to the old town, but quite a walk from the station. 67 Bus runs from outside station. Room very nice and balcony was great. Air con good and bed was massive. Reception staff cannot speak English. Tourist in info close by - Not a hotel for families. If you want to be close to beaches then this is not a hotel for that.
A strange mix of old world charm & dated décor but with friendly staff & in a perfect location for the lovely old town area & an easy drive for the connection to airport . Go for the large front rooms with lovely sea views. Another bonus is the easy safe free parking !!
The hotel is in a beautiful building, just a few minutes walk to the charming old centre of Hyeres. The lady from the reception was very nice and she made us feel really welcome. The room is spacious with comfortable bed and a big bathroom. The room had a balcony with a view to the old centre. I also appreciated the underground parking. Taking into account that I got this room with a 40% discount from the reception price, I can say that it was a perfect stay.
I have stayed at this hotel last january with a friend while travelling to heyres on a business trip . A bit expensive but worth the price . Very huge rooms and very well decorated , a bit classic but stylish .very french ! The breakfast was really amazing. Served in the room ,friendly staff and the casino is located just near the reception . Highly recommend if you like gambling . Access to the hotel from the station better to take taxi to make your life easy . Very reasonable price .as for diner joy restaurant is my favorite .they even won Michelin star . To get more inquiries about la ville d hyeres , the tourist information center is located at the heart of the city .bilangual staff awaits you . Enjoy hyeres to the full . Bons vacances
We stayed 3 nights at the Casino Les Palmiers as we had to attend a wedding in Hyeres. Despite the size of the building, it's a small hotel (less than 20 rooms). I must admit we were not impressed at first sight (the back of the casino is undergoing some works and does not look very well maintained), but once we walked in we felt relieved. Be aware that the main business is the casino, so the hotel is more an "add-in". The reception is a small desk next to the casino entrance, and the hotel elevator is accessed via a small corridor on one side. The room was however very nice, large and well appointed, clean, quiet and well taken care of. All rooms have a nice terrace (large enough to fit a table for 3 or 4 and a deckchair). Ours had a gorgeous view to the sea. I must admit the terrace could have been a tad cleaner, but Hyeres is very windy and close to the sea. The services of the hotel are rather limited, and breakfast is only served in the room, but enjoying it on the terrace was really nice ! Having stayed in other hotels in Hyeres, I would not hesitate to come back to the Casino, though it would be great if the management could work on some improvements for the guest experience (we could see some water leaks on the roof in the main corridor in front of room 307 and 308, some signage and the vending machine look rather cheap, one needs to open some fire doors right after leaving the elevator, there is no ramp to carry heavy luggage into the reception, there are still old fashioned keys and bolts on the room doors and no safety locks). We did not eat at the Casino restaurant, but to be honest there are several really nice places in Hyeres with a lot more character (e.g. Le Jardin, Le Pavillon Thai). The hotel is very well located if you are planning to visit Hyeres. Staff was very friendly (at least to us French speakers).
Great room (303) on the second floor had a lovely balcony and everything you needed. Reception did not speak any English so had to check in on on Google translate. Only overnight that was pleasant and we had a great meal over the road at Le Ribbs. Parking on premises.
This place is not really a hotel, it is a casino offering a few rooms on top of the casino (last floor). But rooms are of good quality and we enjoyed our stay there (5 days in august): rooms are big, clean, very calm, very comfortable and with great terraces. I advise to choose a room with view on the old city and its castel rather than a room with view on the see as the see is very far and the view is much more on the parking than on the see... Breakfast is ok although we would have welcomed more variety (e.g. eggs, delicatessen). It must be taken in the room, but this was not a problem for us, we took it every morning on the terrace with the view on the castel, that was really a nice way of starting the day. To improve: - the parking is free but you need to move your car every 19h otherwise you pay... We had to pay extra fees when departing due to this and the hotel did not want to reimburse, which really iritated us... - the restaurant of the casino is very bad, don't go there, you'll find plenty of great restaurant in the old city.
For a 3 stars we were disappointed by the hotel and brasserie. Everything is fine with the room. The terrasse of the basserie is average and the food is not great. There are still some smoking rooms, so close your windows at night.
Perhaps it is unfair to rate this place partly based on its location. Hyeres is a working class, unimpressive town. Perhaps it's unfair to judge it without having experienced other accommodation in the region (which fares even worse on Tripadvisor). We chose this as the best of a bad lot in the area - and that is what it was. Not bad in general, if you can overlook the area. But certainly expensive for what you get. I guess I can recommend it, but at the same time, I can recommend avoiding Hyeres.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 167 reviews