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Comfort Inn City Centre

2.5 out of 5.0

Recent guest reviews

We went to the Hockey game Saturday and Mt brother booked rooms in advance. A great place to stay, friendly staff, rooms are newly refurbished, comfy bed, very clean. Very good central location. There is no elevator and the ice machine was broken, not working. But overall we had a very nice stay.

This review encompasses multiple stays i have done at this establishment. * This review will not only highlight my stay and my views, but it responds to some reviews and my statement on reviews in general. First off, this hotel has a clean, fresh, contemporary-modern look and feel. it is also well secured with each level of the hotel requiring room key access to enter each floor of where guest rooms are located, and this is separate from the individual guest room door locks which is also key card secured (which of course is industry standard) The hotel in my honest opinion is not treat fairly by reviewers. The hotel is not a four or five star establishment, and that is ok, they are not vying for that title. HOWEVER that does not mean the experience, services, and staff are poor or sub-par in any way. To be honest i have a lot of visible disabilities and i am a young adult (22) and i do get treated poorly and not treated equally at times based on my disabilities and/or my age (and i pride myself with conducting myself in a respectable, courteous, and responsible way) , especially when i travel, and at this establishment the staff are friendly, accommodating, compassionate, and are extremely considerate and helpful in many regards. As a quick example, they accommodated me and going above and beyond (showing their compassion, among other things) when i did not coordinate my booking at the hotel with my flight which was later in the evening after check out, and provided alternative services to cater to an error that i made. The rooms have always been very clean, well maintained, and generously furnished with comfortable couches, chairs, and beds. But i will agree with other reviewers that there is a musty smell (when i stayed last year) in the lower floor rooms, which in my opinion is very understandable possibly due to the location, but also because the issue can be EASILY remedied by turning the A/C unit on and on the fan only setting (which does not emit cold air if you should so choose this setting). And even if the air is cool, the room temp itself can be adjusted with the heater to create an air circulating room with just the right temp. It's things like this that really bugs me when reviewers want to rate such a negative review on a establishment for something that can be easily remedied, even on one's own accord, while still taking into account the expectation of the hotel and rate you pay for. The musty smell issue, i did not even complain to the staff (who i knew would have assisted greatly anyway), i simply saw the A/C unit had a fan only setting which circulates air, and it worked almost instantly, no fuss. Guests i think need to be better, we need to be more patient, cooperative, and understanding and help situations out, especially minor one's like this and not jump out and write a negative review and rating based of a trifle of inconvenience which could be easily remedied. When writing reviews which can affect a business, stop, think, and think objectively. Compare and rate your experience with the hotel with what they are classed in, and stop and ask yourself, was my stay so bad and negative that i have to poorly rate and alert other guests from staying here, or should i give a fair rating but offer a suggestions or advice.. This is a point i would like to heavily raise as well. The hotel is not located in a shady or dangerous area. The area may seem intimidating, especially at night because of all the large buildings, but the area in my opinion looks the same as most parts of downtown Toronto and any other major city. The hotel is even literally located right beside the Ontario Court of Justice, which for me personally is a bit comforting. The hotel has all of the general amenities you would expect, the WIFI is free, of high speed and is reliable. And there is daily complimentary breakfast staffed by a very friendly and helpful attendant. There is even a Tim Hortons and small grocery/mini mart literally located right opposite the hotel. And if you already did not know this hotel is located in a major city centre, hence the name, so expect to pay a little higher than a similar hotel in a suburban or rural area, it shouldn't be hard to understand this. Thank you, and in conclusion i would recommend this hotel to anyone who is looking for (and this is my rating from my experience) a well priced mid-range hotel with two-three stars, which offers general at at time above average amenities and services, and who is staffed with great people, located in a city center.

The room was clean but very hot and so was the hallway. The breakfast room is small and in the basement. The staff was friendly but not helpful. They told me conflicting stories regarding the heat in the room and the points and my rate. If I didn’t have to stay here then I wouldn’t.

After our original accommodation fell through, we booked a room here the day we arrived in Toronto. We were surprised at how cheap we could get a room for considering one night was over New Year's Eve. All the staff were friendly and easy to speak to, and were happy to call us a taxi when we left. The room was small, but could comfortably fit 4 and looked newly renovated and was very clean. The only downside was that the walls were thin, so we could hear people walking down the halls and talking in the room next to us. Breakfast was basic, eggs and either bacon or sausage, waffles and cereal. It was enough for us. Finally, it was a perfect location, 10 minute walk to Eaton Centre and the closest underground station, 5 minute walk to the tram.

I needed an inexpensive hotel near downtown Toronto and Ryerson University. The Comfort Inn fit the bill perfectly I got a great rate on Trivago - $80 per night prepaid. The hotel seems recently renovated and is clean and well-kept. The bathroom was modern and the room had a flat-screen TV and queen-sized bed. The front desk staff was great - very helpful and responsive when I needed a bulb replaced in the light next to the bed. They also offered a free breakfast that included eggs, waffles, muffins, yogurt, various fruit juices, and coffee.And the location was terrific! Walking distance from the main shopping area and the university with lots of restaurants nearby as well. Terrific value for the money.

Spent a night there last week. The hotel is very small, but nice. Great yonge lady at the front desk that was very helpful. Small rooms , but very comfortable. Great breakfast included and the lady running the food out was amazing. Thank you

We arrived very late around 1 am and had problem with our booking as we booked through 3rd party, but the receptionist was friendly & helpful and he did a great job to solve the problem. The rooms are spacious with two big comfortable beds, microwave, coffee and tea and fridge. Bathroom are clean and spotless, strong shower and complete toiletries (soap, shampoo, lotion). Continental breakfast are included and served at the small room at basement floor but good enough to start your day. The breakfast staff was good and friendly. The hotel location was great, close to bus stop, subway and walkable to some tourist places in the city. There are small minimarket and coffee shop near the hotel too. Overall, good hotel with reasonable price to exploring Toronto.

Donna is amazing. Hotel was great. Can't beat this place. Highly recommend. Xoxo. Continental breakfast that they have available in the mornings taste great too and I got free late check-out how do you beat that

We stayed for 8 nights in a 4th floor room, the room was a good size, spotlessly clean and the bed very comfortable. There was very little hanging space, however, lots of drawer space, also a kitchen area with coffee maker, oddly the fridge and microwave were on the other side of the room? but no big deal. The hotel staff were fantastic, they could not have been more helpful, giving advice on places to eat and trips out, ordering taxis and printing of directions etc. Yes the breakfast room is very small, however, there was plenty of food available, the waffles were great and if you ask for a tray you can take your breakfast to your room and eat in comfort, or, for a treat pop over the road to Tim Hortons within the Rabba store, the English muffins with bacon and egg are yummy. (Forget the diet, you are on holiday) The location of the hotel was good, an easy 20 min walk to the waterfront and only 10 mins from Dundas Square. An ideal base to explore the city.

This hotel is great for an economy minded trip to Toronto but if you consider breakfast included as part of the requirements, i would pass. Although the selection of food is ample, it is impossible to even get to most of it. There is no chance you will sit and only a slim chance that you can stand squeezed into a corner to try to eat. The rooms felt updated and the bed was very comfortable. The hotel personnel were friendly and helpful. Parking is a pretty good walk away if you want indoor parking and honestly a bit confusing once you arrive, The location is okay, We walked everywhere, It was a 1/2 hr. walk to the waterfront. Only a few blocks from Younge and Dundas.

321 Jarvis St Toronto ON

Hotel highlights

  • Walking distance to Ryerson University
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Fitness center

Located in Downtown Toronto within a short walk of Ryerson University, Comfort Inn City Centre is within a mile (2 km) of other popular sights such as Hockey Hall of Fame. This 48-room hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center. Located centrally in Toronto, it's also close to University of Toronto - St. George Campus and Toronto Public Library.


Start your day off right with a free buffet breakfast offered each morning.


All 48 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are also standard.

Property features

Guests of Comfort Inn City Centre enjoy a fitness center, free WiFi in public areas, and a business center. A multilingual staff is on hand to assist with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

54.0% of guests recommend this hotel

Total of 300 reviews