The customer service was excellent
Good property overall
Marvelous stay. The room, spa, and dining were so top notch. The champagne ceremony was so fun too. We chose to make a long drive and put the money saved into the room cost. Zero regrets doing this. Our dog was also welcome there (just had to walk quite a way for nearest grassy spots).
The property and staff are excellent! The pool is beautiful and clean and everyone goes out of their way to make you comfortable. The rooms are beautiful and housekeeping keeps the rooms very clean and organized. Will definitely go back!
everything is great
Everything was excellent especially staffs and bathroom
All the staff I encounters are very courteous and have a great smile on their face. However, the cleanliness of the room can be improved. I found short strand (approx. 1-1.5 inches) of hairs in the bathtub and noticed they were still there the next day after housekeeper had visited my suite. Also found very short strand of hair on the package of the loofah in the drawer of the full bathroom. There is a bit of dust inside this space if the fireplace. Sofa bed is a bit hard and it would be nice if a mattress topper or featherbed can be added to it for extra comfort. When I book the hotel, it is state free breakfast for two guests, but when I checked in that was not mentioned as one of the amenities. I found that strange and not sure do I have that amenity or not.
Very nice hotel. Great location. Staff was very helpful and helpful.
Perfect location. Staff was very accommodating. The restaurant on the 31st floor was beautiful and the food was excellent.
Overall excellent service!! From parking attendant, courtesy car, concierge etc. whole staff is on top of their game!
I liked the design, location and the rooms were just beautiful! Didn’t like that they charge for parking. It should be free.
Located in Downtown Toronto, The St. Regis Toronto is within a 5-minute walk of Nathan Phillips Square and within 15 minutes of other popular attractions like CF Toronto Eaton Centre. This 5-star hotel has 258 guestrooms and offers a full-service spa, an indoor pool, and a gym.
This hotel serves as home to a cocktail bar, along with a fine-dining restaurant that specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a English breakfast is served for a fee weekdays from 7:00 AM to 11:00 AM.
Guests can expect to find WiFi and 42-inch LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. IPod docks, espresso makers, and free newspapers are also available.
At The St. Regis Toronto, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for CAD 70 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
The customer service was excellent
Good property overall
Marvelous stay. The room, spa, and dining were so top notch. The champagne ceremony was so fun too. We chose to make a long drive and put the money saved into the room cost. Zero regrets doing this. Our dog was also welcome there (just had to walk quite a way for nearest grassy spots).
Dear JerriThank you for choosing us to stay with us. I am glad to see that we exceeded your expectations and appreciate you taking out the time to share this feedback. I will definitely pass on this to these deserving associates. The team looks forward to welcome you back again.
The property and staff are excellent! The pool is beautiful and clean and everyone goes out of their way to make you comfortable. The rooms are beautiful and housekeeping keeps the rooms very clean and organized. Will definitely go back!
Dear ChristinaThank you for an encouraging feedback. We are glad to learn that our services were at par to your expectation. The team looks forward to welcome you back.
everything is great
Dear EvgenyThank you for your time in giving us this wonderful feedback. I am glad to know that you enjoyed your stay with us. We look forward to welcome you back
Dear Michael John, Thank you for your rating! We are glad you enjoyed your stay with us and hope to welcome you back soon.