Comfort Suites Topeka2.5 out of 5.0
Recent guest reviews
We travel for business and have stayed here a few times. They are always welcoming and very accommodating. On our last stay we had a plumbing issue with the room we called the front desk and he brought up keys to another rooom within minutes. The rooms are clean and very comfortable. Will stay there when I'm the area.
Nice clean hotel well looked after, front desk staff very helpful when we got in early. Good breakfast selection and plenty of it. Quite hotel with restaurant opposite. Parking no problem. Fitness room all working. And good pool.
We were unable to reach this hotel destination until 1:30 AM and we needed to upgrade our room for an extra person. Still, the desk host was most pleasant and helpful. The beds were very comfortable and the room was clean. Breakfast good.
My sister and I were driving from LA to STL and went up through the mountains for a prettier drive part of the way. My sister made a reservation at a low rate motel because we had her cat with us and it was the cheapest place for a cat and one night stay. I looked up the motel on the day before and was not excited about staying. Trip Advisor and yelp had this place rated at 4.5 stars. It was cheap $110 for the night and $20 extra for the cat. The room was huge, but I'm pretty sure we got the handicap room. Beds were comfy, very clean aside from a spiderweb in the corner. Continental breakfast was average but hotel is right off the freeway with lots of choices for food, stores, etc all with in 5-10min drive. Highly recommend!
This Comfort Suites has all the amenities anyone would need. I like that they have a few light refreshments in the lobby. A daily paper is available. We stayed here last Aug because it was easy to get a reservation. We were impressed with the cleanliness. It is a non smoking building. However, they have a little gazebo on the front right side of the lobby for that purpose. They allowed us to park our motorcycle under the canopy. The one complaint we had was regarding their policy for auditing the credit cards. We presented our card & driver's license at check in. We had used the card not 5 miles from the hotel with NO problem. We were not aware that the card doesn't get run until the night audit is done. So, we were woken up & told we had to provide a different form of payment or leave since our card was declined. After the fact, we were able to find out that it wasn't our card but an error with the entry. It took several calls, most taking at least 50 min. including wait times. The issue was finally resolved but I also had to go through Corporate. For our inconvenience, they were willing to credit us 10%. Not much for all the time wasted on the phone. Corporate finally agreed to give us a $30 gift card. Bottom line: We will probably give them another chance when/if we are in the area.
DISCLAIMER: We didn't stay at this hotel, so my review does not cover anything regarding the rooms/amenities/food/etc... Thought we'd stay at this hotel in Topeka KS as we had stayed at a Comfort Suites the week before in NE and were extremely pleased with that location. Only to find out this location DOES NOT separate their pet-friendly rooms. Due to pet-dander allergies in my family, we require a room on a separate floor than the pet-friendly rooms and cannot tolerate staying in a room previously occupied by animals-no matter how good they think they clean it afterward. When calling to make a reservation, I was told they do not restrict pets to any specific location and are placed anywhere throughout the hotel. No problem for those without allergies, but horrific for those that do! I found it strange other Comfort Suites locations have different policies.
I stay here every Sunday for work, the hotel is the cleanest in the Topeka area would highly recommend. The staff is very friendly and even though the check in is later they have me a room ready when I get there. Wouldn't stay anywhere else.
Pleasant person at reception table and she was still there the next morning. Best cable channels we experiences on our travels this week. My son was excited because it was the first hotel to have the game show network. Nice pool.
3 days ago we stayed at the comfort suites . I payed cash and gave a credit card for incidentals . the following morning there was an issue with cash from the transaction , well if I didn't give the man cash , how did he give n=me a room , note he has worked there for 2 weeks and the g,m should check out his legal and criminal status , cash was missing , the people checking in from fort wayne Indiana noticed something strange and I for one know look at the cameras truth is there
We enjoyed the hotel. Nothing too fancy, but a great room for the money. Also, it is in a very convenient location off the freeway. Would stay again if we visit, or just pass through, the Topeka area.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 416 reviews