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Reviews

4.4 / 5Excellent
2,035 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Shibuya Crossing
    3 min walk
  • Popular Location
    Yoyogi Park
    4 min drive
  • Popular Location
    Meiji Jingu Shrine
    7 min drive
  • Airport
    Tokyo (HND-Haneda)
    17 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Tokyo

    In the city center, Shibuya Excel Hotel Tokyu is in Tokyo's Shibuya neighborhood, an area with great airport proximity. Tokyo Midtown and Omotesando Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shinjuku Gyoen National Garden and Yoyogi Park. Looking to enjoy an event or a game? See what's going on at Meiji Jingu Stadium or Tokyo National Olympic Stadium. Our guests love the hotel's central location.

    Popular Location

    What's nearby

    • Shibuya Crossing - 3 min walk
    • Tokyo Midtown - 4 min drive
    • Yoyogi Park - 4 min drive
    • Shinjuku Gyoen National Garden - 5 min drive
    • Meiji Jingu Shrine - 7 min drive

    Getting around

    • Tokyo Shibuya Station - 2 min walk
    • Meiji-jingumae (Harajuku) Station - 16 min walk
    • Tokyo (NRT-Narita Intl.) - 70 min drive

    Restaurants

    • Serves breakfast.

    About this property

    Shibuya Excel Hotel Tokyu

    2 restaurants, a coffee shop/café, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. All 408 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, refrigerators, and room service.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: JPY 2000 per night
    Parking height restrictions apply
    Roundtrip airport shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily: JPY 2851 per person
    2 restaurants and 1 coffee shop/café
    Room service available

    Family friendly

    Dry cleaning service
    Laundry facilities
    Refrigerator

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop

    Languages spoken

    English
    Japanese

    Business services

    1 meeting room
    Conference space (108 square feet)

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Climate control (air conditioning)
    Pillow menu
    Premium bedding

    Bathroom

    Bidet
    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    32-inch flat-screen TV
    Digital channels
    Pay movies

    Food and drink

    Refrigerator

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    4.4

    Excellent

    5 - Excellent
    1,062
    4 - Good
    755
    3 - Okay
    152
    2 - Mediocre
    47
    1 - Poor
    19
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.3
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Terrific location. Attentive staff. Very clean room. Wonderful time!

    Stayed 4 nights in Jan 2020

    1/5

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service

    Very Bad Front Office for a nice location hotel

    Check in experience is bad, complaint handling of the Front Office by Ms Mariya Matsunchi is at the lowest possible ever. She is very rude in explaining hotel policy vs hotel.com booking explaination. We are end up paying additional of ¥15,000, but still her attitude still very unpleacent. We dont known why the manager dont done anything... for us this hotel experience is very low, I dont think we want to stay in this hotel again!!! Such a pity good hotel but low quality of customer services

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing location! Rooms are a little dated, but worth the price given the proximity to Shibuya station. Very clean, comfy bed, good size bathroom as well.

    Stayed 2 nights in Jan 2020

    3/5

    • Disliked: Room comfort

    Brown out! No emergency power generator available!

    No emergency power generator available! Brown out 1:30-5:30am! They should have emergency power generators! the whole hotel black out! Thank you to the billboards outside the hotel for the lights!!!

    Stayed 2 nights in Jan 2020

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