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Mercure Hotel Ginza Tokyo

3.5 out of 5.0

Recent guest reviews

Good (European) sized rooms at acceptable least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 characters

This hotel is quite convenient and in a very safe location in a central part of the city and major shopping streets. Very clean and the staff speaks several languages to accomodate most international guests and very quick and friendly check-in. Will come here again and highly recommend.

Unbeatable location for the price. As advertised, very convenient to shopping, subway, etc. Would recommend this hotel to anybody.

Mercure is moderately priced but located centrally in Tokyo's Ginza district. Just a short walk (5 minutes) from Ginza subway lines and Yurakucho (tanzanite JR line) station. Lots of shopping and restaurants within easy stroll.

I stayed 3 days at the Mercure and was very pleased all around. The location is fantastic and if you're in Tokyo to shop, this is the place for you. The staff is EXCELLENT with very good English skills. They were extremely helpful and made dinner reservations, assisted with directions, as well as providing information on various activities. Best of all they seemed happy to help. The bed was very comfy and the hotel is very quiet. Gotta love Japan. A starbucks and convenience store are at the end of the block too.

This hotel was in a great location- close to the metro, shops and walkable to the fish market and palace area. Overall, our room was small (as expected), but an excellent value. The staff were very nice and accommodating. We did not have breakfast at the hotel.

Good clean hotel with a perfect location for business travelers as well as vacation trips. Can't get any better than middle of Ginza!

This hotel is not on a main road. It's on the narrow side roads of Ginza and cab driver din't know about it so I had to write down the address and show it to him. Getting there wasn't so simple as we had to navigate through narrow one way streets with the help of GPS installed in most taxis. Lobby is on level 2. After check in you need your room key card to activate the elevator for room levels for security because any one can enter the building 24 hrs and enter the elevators. Rooms are very small if you booked the twin bed option. I suppose there would be more space if I opted for the singe bed. There was barely 2 feet (60cm) between the end of the beds and the wall. No space to lay down a suitcase. The only area I could place my suit case was beside the bathroom. Closet is tiny, insufficient for 2 persons clothes. Bathroom is a tight squeeze typical of Japanese Business Hotels. Narrow desk by the window with wired internet. Small fridge with minibar items that you must pay for if consumed. Electric kettle and instant coffee & tea bags available. Beds were comfortable for a good night's sleep. Room not practicle to spend much time in it if you need to work on your computer. TV perched on very slim cabinet and I feared that I might knock it over. Key card has to be inserted into receptacle by the door to activate room lights. Pull the key out and the lights go out in less than 2 seconds. Other hotels give a few minutes so you can move your luggage out with lights still on. Be sure to prop the door open with one piece of luggage if you need to move more items out otherwise the door will slam shut with your key still in the room. Pull key out of receptacle when everything is out. Quite a walk if you need to get to JR Line at Yurakacho station. Other Lines' station are closer. Reception staff spoke good English and were very helpful. Restaurant open for 3 meals though I did not dine there. I was exhausted and slept past breakfast time. McDonalds at the end of the building is open 24 hrs and I got a burger there at 1 am. Lawson's across the street was open too at that time so I got some snacks and beverages. If you need to be close to Ginza then this hotel is convenient. I stayed here because my other hotel was fully booked due to wedding on a Saturday.

Love it, it is close to metro (right on top of it)

the best part of the hotel is that its location, it is very close to Ginza business district and subway stations. it is also has easy access to various Japanese restaurants and bars. but it sits at the back street, you wouldn't hear any traffic noise and that would make you a sound sleep especially if you have jet lag. the staff of the hotel is very helpful, everyone I encountered can speak good English, which makes communication less difficult. the room is typical japanese, a little bit humble in its size, so don't expect you can have lot of space to spread out your stuff. if you have large suitcase, it's a better idea just store it in the airport when you arrived. in general, I am pleased with my stay, it is good for business. but I would not recommend for families.

perfect location for a short trip to tokyo. the exact place not easy to find for taxi driver, bring the hotel telephone number with you as they cannot read latin letters with the address.

Excellant hotel, little tough to find though. The taxi drivers and the police had never heard of it. I got turned around and lost my way. Its on an off street. Very close to the Ginza, loved it!

Hotel Mercure has very modern, spacious and clean rooms offering internet. A great restaurant on site so get the breakfast ticket, if possible.

Hotel is conveniently located to access everywhere we want to go. Room was clean and comfortable to stay. Especially, the front desk staffs were friendly and helpful. Enjoyed while I was in this hotel and will recommend to our friends if they want to visit Tokyo.

Room is small which is typical of Tokyo, but bathroom is good size, brigt, and filled with nice amenities like robes and cotton yukatas.

Nicely located in Ginza. Nice room for a reasonable price. Good french restaurant in house. Friendly and efficient personnel.

The Mercure Hotel Ginza Tokyo couldn't have suited us better. Tokyo was our first stop in Japan and we were tired and somewhat overwhelmed when we arrived. It was so nice that the hotel receptionist was so fluent in English. He was efficient, friendly and took care of all our needs. Our room was adequate in size, very clean and attractive. The bed was very comfortable. The lovely robes, slippers, heated toilet seat, and deep bathtub felt luxurious. The internet access in the lobby was fine for our purposes. The manager was very helpful in getting my pictures to email. The best thing about the Mercure is the wonderful location in the heart of Ginza. There were plenty of restaurants around including a McDonalds which we used for quick breakfasts when we didn't want fish first thing in the morning. There is a train station stop only a few blocks from the hotel. The welcoming attitudes of all the employees made for a very positive and memorable experience for us. Thank you, Mercure Hotel!

The Mercure Hotel Ginza is incredibly comfortable and well-kept. It is literally steps away from high-end shopping, with stores such as Tiffany's, Cartier, and Gucci in close proximity. The rooms were spacious as far as Tokyo hotel rooms go, and the staff were helpful and bi-lingual. The bottom floor was a subway station which allowed us to arrive at Tokyo's Disneyland in about 25 minutes.

Room options

Deluxe Room, 2 Single Beds

Twin 2 | Sleeps 3

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 2