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Mercure Hotel Ginza Tokyo

3.5 out of 5.0

Mercure Hotel Ginza Tokyo

3.5 out of 5.0

Recent guest reviews

Had to book last minute. We got nailed on the price. Excellent location.

Small room, poor view. Good breakfast and service personnel. Excellent front desk staff. Good location.

Be forewarned: they are still doing renovations so this will interfere with at least part of your stay for the near future (i.e. use of only one elevator, relocating the front desk, limited cafe hours, etc). However, the rest of our stay was wonderful. First off, the location in Ginza is perfect, with lots of high-end shopping and dining options nearby. There are several metro stops within easy walking distance, with access to multiple main lines. The hotel interiors are sleek and stylish and we absolutely loved our room which was large and clean. The bathroom was gorgeous, which sounds like a weird thing to say, but it was. The staff were friendly and helpful with baggage storage and calling a taxi when we were ready to depart. We did not have any meals at the hotel, so I cannot comment on that. I would highly recommend this hotel, and would stay here again without a doubt! Perfect for leisure travel and business, but I think that there are probably more appropriate options for family or budget travelers.

Great location neat shops, and shopping, clear room, small but most rooms in Japan are small.....

Good (European) sized rooms at acceptable price.at least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 characters

This hotel is quite convenient and in a very safe location in a central part of the city and major shopping streets. Very clean and the staff speaks several languages to accomodate most international guests and very quick and friendly check-in. Will come here again and highly recommend.

Unbeatable location for the price. As advertised, very convenient to shopping, subway, etc. Would recommend this hotel to anybody.

Mercure is moderately priced but located centrally in Tokyo's Ginza district. Just a short walk (5 minutes) from Ginza subway lines and Yurakucho (tanzanite JR line) station. Lots of shopping and restaurants within easy stroll.

I stayed 3 days at the Mercure and was very pleased all around. The location is fantastic and if you're in Tokyo to shop, this is the place for you. The staff is EXCELLENT with very good English skills. They were extremely helpful and made dinner reservations, assisted with directions, as well as providing information on various activities. Best of all they seemed happy to help. The bed was very comfy and the hotel is very quiet. Gotta love Japan. A starbucks and convenience store are at the end of the block too.

This hotel was in a great location- close to the metro, shops and walkable to the fish market and palace area. Overall, our room was small (as expected), but an excellent value. The staff were very nice and accommodating. We did not have breakfast at the hotel.

Good clean hotel with a perfect location for business travelers as well as vacation trips. Can't get any better than middle of Ginza!

This hotel is not on a main road. It's on the narrow side roads of Ginza and cab driver din't know about it so I had to write down the address and show it to him. Getting there wasn't so simple as we had to navigate through narrow one way streets with the help of GPS installed in most taxis. Lobby is on level 2. After check in you need your room key card to activate the elevator for room levels for security because any one can enter the building 24 hrs and enter the elevators. Rooms are very small if you booked the twin bed option. I suppose there would be more space if I opted for the singe bed. There was barely 2 feet (60cm) between the end of the beds and the wall. No space to lay down a suitcase. The only area I could place my suit case was beside the bathroom. Closet is tiny, insufficient for 2 persons clothes. Bathroom is a tight squeeze typical of Japanese Business Hotels. Narrow desk by the window with wired internet. Small fridge with minibar items that you must pay for if consumed. Electric kettle and instant coffee & tea bags available. Beds were comfortable for a good night's sleep. Room not practicle to spend much time in it if you need to work on your computer. TV perched on very slim cabinet and I feared that I might knock it over. Key card has to be inserted into receptacle by the door to activate room lights. Pull the key out and the lights go out in less than 2 seconds. Other hotels give a few minutes so you can move your luggage out with lights still on. Be sure to prop the door open with one piece of luggage if you need to move more items out otherwise the door will slam shut with your key still in the room. Pull key out of receptacle when everything is out. Quite a walk if you need to get to JR Line at Yurakacho station. Other Lines' station are closer. Reception staff spoke good English and were very helpful. Restaurant open for 3 meals though I did not dine there. I was exhausted and slept past breakfast time. McDonalds at the end of the building is open 24 hrs and I got a burger there at 1 am. Lawson's across the street was open too at that time so I got some snacks and beverages. If you need to be close to Ginza then this hotel is convenient. I stayed here because my other hotel was fully booked due to wedding on a Saturday.

Love it, it is close to metro (right on top of it)

the best part of the hotel is that its location, it is very close to Ginza business district and subway stations. it is also has easy access to various Japanese restaurants and bars. but it sits at the back street, you wouldn't hear any traffic noise and that would make you a sound sleep especially if you have jet lag. the staff of the hotel is very helpful, everyone I encountered can speak good English, which makes communication less difficult. the room is typical japanese, a little bit humble in its size, so don't expect you can have lot of space to spread out your stuff. if you have large suitcase, it's a better idea just store it in the airport when you arrived. in general, I am pleased with my stay, it is good for business. but I would not recommend for families.

perfect location for a short trip to tokyo. the exact place not easy to find for taxi driver, bring the hotel telephone number with you as they cannot read latin letters with the address.

Excellant hotel, little tough to find though. The taxi drivers and the police had never heard of it. I got turned around and lost my way. Its on an off street. Very close to the Ginza, loved it!

Hotel Mercure has very modern, spacious and clean rooms offering internet. A great restaurant on site so get the breakfast ticket, if possible.

Hotel is conveniently located to access everywhere we want to go. Room was clean and comfortable to stay. Especially, the front desk staffs were friendly and helpful. Enjoyed while I was in this hotel and will recommend to our friends if they want to visit Tokyo.

Room is small which is typical of Tokyo, but bathroom is good size, brigt, and filled with nice amenities like robes and cotton yukatas.

2-9-4 Ginza, Chuo-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Kabuki-za Theatre and Tokyo International Forum
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in Ginza within a short walk of Kabuki-za Theatre, Mercure Hotel Ginza Tokyo is within a mile (2 km) of other popular sights such as Tokyo Imperial Palace. This 208-room, 3.5-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and LCD TVs.


Dining

For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

40-inch an LCD TV are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and down comforters, and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.


Property features

At Mercure Hotel Ginza Tokyo, guests have access to free WiFi in public areas and a computer station. Self parking is available for JPY 2000 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry.

Room options

Privilege, Room

Queen 1 | Sleeps 4

Superior Room

Twin 2 | Sleeps 3

Privilege, Room

Twin 2 | Sleeps 4

Superior Room

Queen 1 | Sleeps 3

Guest reviews for Mercure Hotel Ginza Tokyo

Everyone (4) Couples (8) Business (4) Family (2) Other (5)
3
Partner Couples

Had to book last minute. We got nailed on the price. Excellent location.

By on Apr 20, 2019

Review comment responded on May 13, 2019

Dear Guest, Thank you for sharing your experience with our hotel and for your compliments on our location. We are sorry that only the high rates were available when you made your reservation. It was a very high season in Tokyo and it had definitely big impact on them. Hope you will have a better chance next time! Kind Regards, Mercure Tokyo Ginza

3
Everyone

Small room, poor view. Good breakfast and service personnel. Excellent front desk staff. Good location.

By , from Cherry Hill, NJ on Nov 11, 2018

Review comment responded on Nov 14, 2018

Dear Carlos, Thank you for choosing Mercure Tokyo Ginza and sharing your experience. We appreciate your kind comments on our staff and breakfast. We regret that you found the room small. Hope we will be able to offer you a better experience next time. Kind Regards, Mercure Tokyo Ginza Team

5
Everyone

By on Sep 21, 2018

Review comment responded on Oct 4, 2018

Dear guest, Thank you for leaving a great review on our hotel. We hope to have many more chances to serve you again in the future. Kind Regards, Mercure Tokyo Ginza Team

5
Everyone

Be forewarned: they are still doing renovations so this will interfere with at least part of your stay for the near future (i.e. use of only one elevator, relocating the front desk, limited cafe hours, etc). However, the rest of our stay was wonderful. First off, the location in Ginza is perfect, with lots of high-end shopping and dining options nearby. There are several metro stops within easy walking distance, with access to multiple main lines. The hotel interiors are sleek and stylish and we absolutely loved our room which was large and clean. The bathroom was gorgeous, which sounds like a weird thing to say, but it was. The staff were friendly and helpful with baggage storage and calling a taxi when we were ready to depart. We did not have any meals at the hotel, so I cannot comment on that. I would highly recommend this hotel, and would stay here again without a doubt! Perfect for leisure travel and business, but I think that there are probably more appropriate options for family or budget travelers.

By , from Washington on Sep 21, 2018

Review comment responded on Oct 4, 2018

Dear Adrienne, Thank you very much for choosing Mercure Tokyo Ginza and sharing your experience. We are delighted that you enjoyed your stay and appreciated our new design for the rooms and service of our staff. We would like to thank you for all your kind words on our hotel. We would be glad to have you back as our guest in the near future. Kind Regards, Mercure Tokyo Ginza Team

4

great location

Everyone

Great location neat shops, and shopping, clear room, small but most rooms in Japan are small.....

By , from Miami on Apr 29, 2018

Review comment responded on Apr 30, 2018

Dear Guest, Thank you for sharing your opinion on our hotel. I am glad that you enjoyed our central location in Tokyo. We realize that some of the deco is getting dated a little bit and the hotel is going through a total renovation. Hope we can welcome you in the future. Kind Regards, Guest Relations Jaehoon Jung

4

good business stay just off ginza strip

BusinessTravelers

Good (European) sized rooms at acceptable price.at least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 charactersat least 50 characters

By on Oct 6, 2015

4

great centrally located hotel

Singles

This hotel is quite convenient and in a very safe location in a central part of the city and major shopping streets. Very clean and the staff speaks several languages to accomodate most international guests and very quick and friendly check-in. Will come here again and highly recommend.

By on Apr 17, 2015

4

great location and service

Families

Unbeatable location for the price. As advertised, very convenient to shopping, subway, etc. Would recommend this hotel to anybody.

By on Jan 16, 2015

4

central tokyo hotel

BusinessTravelers

Mercure is moderately priced but located centrally in Tokyo's Ginza district. Just a short walk (5 minutes) from Ginza subway lines and Yurakucho (tanzanite JR line) station. Lots of shopping and restaurants within easy stroll.

By on Sep 25, 2014

5

great hotel

Singles

I stayed 3 days at the Mercure and was very pleased all around. The location is fantastic and if you're in Tokyo to shop, this is the place for you. The staff is EXCELLENT with very good English skills. They were extremely helpful and made dinner reservations, assisted with directions, as well as providing information on various activities. Best of all they seemed happy to help. The bed was very comfy and the hotel is very quiet. Gotta love Japan. A starbucks and convenience store are at the end of the block too.

By on Jul 15, 2014