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Recent guest reviews

Visited for 4 days in October 2019 with my 2 x teenagers. Absolutely great location, close to Ueno station and an abundance of food choices and shops nearby (Ameyoko). Room was ok. Shortly after arrival had an issue with faulty equipment in the room which was unable to be rectified. Manager happily changed our room. No other issues.

The only positive for this place is the location. It's tireder than my legs after fushimi inari!!! Small room, tiny tv, tiny old gross bathroom. My son hit his head on the door frame as the door is soooo low. You seriously feel like you are on a lord of the rings set. Staff were lovely but personally i would b embarrassed to work at this place!! Very expensive too at $168 AUD for twin room with no breakfast. Also no kettle in room and carpet disgusting.

Normally I would avoid 2* hotels but given the price of accommodation in Tokyo and the Japanese obsession with cleanliness I decided to give this one a go. The location is perfect for the Narita Airport Skyliner as you simply turn right and cross the road as you come up. The rooms are slightly old and worn in appearance with the bathroom reminiscent of the 1970s but very clean including the towels. Room amenities were surprisingly good including a kimono and slippers, smartphone, fridge and bathroom toiletries. The mattress was a bit firm but this is normal in Asia as people are smaller and lighter than Europeans. Electrical outlets are of the Japanese type rather than the universal sockets in more modern hotels but an adaptor is available on request. Supply is 100V so some of your appliances may not work, a hairdryer is available from reception. There is a free massage chair and vending machines but no self service laundry. Hotel laundry service is available. Breakfast was fine , more Japanese than Western orientated. A few minor niggles, such as no kettle in the room but an airpot is available in the hallway. Otherwise no complaints and I would stay here again.

Stayed five nights in a Japanese style room. Room is quiet and small but adequate for one person. Sleeping on mattress and tatami mat is comfortable. A few trivial cons: TV has only one local and one English channel; absolutely no view and noisy washroom fan. Opted buffet breakfast is delicious in a sitting area with a great view of a lotus pond and morning exercise locals. Staff at the reception are all friendly and courteous. The use of an onsen "privately" on the top floor is a splendid bonus. Location is unbeatable with everything within walking distance: Ueno Park ( with five museums/art galleries, a temple of national treasure, Ueno Zoo, great park/ponds for strolls, Ueno stations with multiple train routes including one for Narita Airport and endless shopping /dining opportunities like OIOI, AbAb and Matsusakaya.

The hotel is just opposite of the Ueno Keisei Line and you just walked accross the small road and will reach the hotel. The staffs are very nice and they can understand english and very friendly. Will be coming back if come to Tokyo again. One concern is about the smoking odor is light feel when you are in the lobby and restaurant (smoking area is separated but in the same room)

We stayed in this hotel on recommendation and what a blessing! On arrival in Tokyo late afternoon and using the train to get into Tokyo, we found the hotel easily - right across the street from Ueno keisei station. There are many places to eat nearby and for breakfast we headed over to Ueno main station shopping complex where we bought a delicious breakfast, and snacks for later at Andersen. The hotel is simple, basic and clean but if you are over 5'8" you might hit your head on the door frame! The staff were very friendly and very helpful especially when it came to sending bags on to our next hotel using takuhaibin services. I would definitely stay here again for the convenience, value for money and excellent location for the Ueno sights.

We stayed in a non-smoking room with twin beds. It was clean but still smelled of smoke. The beds were not that comfortable and it's a bit noisy so I recommend ear plugs if you're a light sleeper. The hotel is very close to Ueno Park and the Ueno stations. We easily could take the train to areas of Tokyo without much trouble. It is also close to many coffee shops and restaurants. There is a 7-11 a block away. The lobby has a microwave, vending machine, and free tea & coffee along with a hot water machine. The staff are very friendly. Room amenities included toothbrushes/toothpaste/brushes/razors/free bottled water/free Smartphone/yukata. The top floor had a bath room that you could use; however, we did not try it.

It is a very simple and no-frill (doesn't look nice or glamourous) but good enough to keep a single stayer like me or a room with 2 pax Love its golden location! right beside the : i) UENO keisei station! (they have a direct train to send u straight to Narita airport fast) ii) Shinobazu pond/Ueno park (it is so pretty esp during summer and spring) for its lotus flowers or sakuras respectively iii) near (10min walk) to a Donki Hoote shop which opens 24hr Just luv it so much though there is really nothing much to rave about its interior or facilities @peak season, be prepared to pay close to 10K yen for a per-nite single room (if not it should be about 6K) Note: all the points are rated for its location

I stayed here three nights. Close to the major Ueno station where there is a Shinkansen stop deep underground. Good transport from there. There is the Ueno Park and Zoo very close by. Lots of restaurants and souvenirs shops as well as general shopping. Convenience stores.Asakusa on the Ginza line three stops away. The pic is across the road from the dining room. There is also the Shitamachi museum close by.

The hotel couldn't be easier to get to from Narita Airport. Just get the skyliner train (Keisei line) at Narita terminal 1 (or 2,3) and take it to the end station. When leaving the station at Ueno / Keisei you are facing the hotel across a small street. the hotel is quite small and cramped. It is tired and worn, but it is clean and sufficient if you need a convenient and affordable place to stay. Affordable for Tokyo, I should say. For most places I'd say it is way overpriced, but for Tokyo it is reasonable. AC was also nice as it was very hot and humid during our visit. Didn't eat the breakfast as it didn't look appealing, and there was a Starbucks just 100m away It's easy to get around the city from here as it is close to the Ueno train / subway station

2-14-28 Ueno Tokyo Tokyo

Hotel highlights

  • Walking distance to Ueno Park and Ameya-Yokochō
  • Free WiFi in rooms and public areas
  • Spa services
  • 24-hour front desk

Located in Ueno, Kinuya Hotel is adjacent to Ameyoko Market and within a 5-minute walk of other popular sights like Ueno Park. This 62-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free newspapers in the lobby, and dry cleaning/laundry services.


Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.


All 62 air-conditioned rooms provide refrigerators, free bottled water, and desks. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer free toiletries and slippers. In-room massages are available.

Property features

Kinuya Hotel features free WiFi in public areas, spa services, and microwave in a common area. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers, a water dispenser, and a vending machine.

Room options

Triple Room, Non Smoking

Twin 3 | Sleeps 3

Triple Room, Smoking

Twin 3 | Sleeps 3

Economy Double Room, Non Smoking

Full 1 | Sleeps 2

Small Double Room, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

48.0% of guests recommend this hotel

Total of 123 reviews

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