Great experience for a 1st time Japan visitor form the US. This hotel is SUPER Convenient to the Subway and Monorail Systems. Very easy to get to all of the Major Tokyo cities by Subway. Concierge was very helpful . You are able to buy your subway/Monorail passes here as well as tickets to some of the Major attractions in the area. One attraction's tickets were sold out online, but, the Hotel front desk got us in. They also have a currency exchange machine at the front desk which was convenient. We used the laundry facility which was a nice bonus as well. Modern hotel and our room was always clean, stocked with fresh towels/soaps/ etc. ALMOST FORGOT, easy to use the subway to get to the NARITA Airport, convenient and Cheap (Bus would be about $35, used my subway pass for under $10 and got there faster since there was no highway traffic). My only negative is that the WiFi in the room was spotty at best. Would highly recommend to someone who has never been to Japan before.