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Hotel Sunroute Ariake

3.0 out of 5.0

Recent guest reviews

Very modern hotel within a few blocks of the train station. Shopping and restaurants available within walking distance. “Superior” twin rooms are decent size. TV has some English channels. WiFi is free, but can be spotty. Front desk staff polite and efficient. Would stay there again.

The rooms are very small and inappropriately vented. The window was completely covered by condensed water. The AC did not get rid of the humidity. The bed is extremely hard. With the AC on there is a constant direct air flow to the bed area, wirhout the AC the temperature climbs to 23C at very high humidity. On the good side is a nice bathroom with a tub and the room is very clean.

This is a convenient hotel from airports, and restaurants are walking distance near by train stations. Hotel room is cosy size but everything are there included foot massage machine we love. There is a courier shop in the hotel, if you need to send your suits case to the next destination.

Great points: - Non-smoking rooms were no longer available for us so our smoking room was deodorized. Our room was very clean and pleasant. - Location is excellent. Quiet, close to two train stations of different lines, very close to malls, stores, and dining options. I especially recommend stopping by at Panasonic Center (just a few steps away from the hotel) and experience its free interactive exhibits. - Staff are very accommodating, and they speak English well. - Lawson on the second floor is really great to have. - Complimentary shuttle ride to and from Disney - Heating is great. We stayed for 8 nights in winter. - Complimentary amenities (slippers, toothbrushes, kiddie toothpaste, origami books) for our two kids were provided. - Drinkable tap water!!! - Adequate mini bar - Awesome toilet - The electric foot massager was a great plus. - Comfy beds Minor complaint: - Lacked storage for clothes (as we were staying for 8 nights in winter so we had plenty of clothes as a family in a superior room with two semi-double beds), but it was okay. It's not a five-star hotel, but everything was smooth and pleasant during our stay. We loved the location and comfortable stay so much. We would really love to stay again.

I stayed here for three nights at the end of my Japan trip. I loved the location! It's a very modern area with great shopping and attractions close by. Its also easy to get to as the train station is one block away. The room was clean, but on the small side which is to be expected in Japan. Loved that they had a Lawson convenience store right in the hotel. We purchased our DisneySea tickets from the Lawson. There's lots of dining choices within a 10-15 minute walk towards the malls. The staff were very helpful and friendly; especially when I left a belonging on the Disney bus, they helped track it down and securely held it for me until the next morning. Would highly recommend this hotel.

This is our second visit to Hotel Sunroute Ariake. The differences this time is that the hotel is under renovation (I believe for the better as the hotel looks a little highly utilized) and we took the complimentary shuttle bus to Tokyo Disneyland (very convenient). We stayed in a double room this time so the bed was slightly bigger. Firm and comfortable. Room is size is also slightly bigger. Would appreciate if bottled water is provided.

This hotel was a disappointment from day one. First their web page only shows a Google map of where they are located. They don't help you get to/from the hotel. All I had to go on was a pin on the map. (hint, there's a bus direct to/from Narita which makes it easy - taking trains is long and not at all easy!) The room was small and forever too hot (must have been 85 with the heat off). The breakfast was not memorable. The only thing going for this hotel is the location near Disneyland and the Big Sight. p.s. the internet was very slow.

Hotel Sunroute Ariake is great! We stayed for 6 days & had 3 families with children ages from 2years old to 19. The area is very clean, quiet and very close by the train station & neighboring Odaiba. Very safe to walk leisurely around even at night. Will definitely stay here again.

I stayed for 4 nights in mid-October. Very nice staff, can speak English quite well. Very easy to book the free shuttle bus to/from Disneyland/sea via email in advance. They had our bus voucher ready when we dropped off our luggages. I just wish they provide the foot massage machine in every room (my mother stayed in a different, smaller room so there's none in there). Also, check-in MUST be after 3pm. I understand that we won't be able to enter our room before check-in time but in this hotel, we were not even allowed to pay when we arrived. We were going to spend the day at Disneyland until around 11pm so we expected to have the room ready by then. A bit inconvenient but my stay was overall amazing. Breakfast was also very good. Hotel is very close to the Rinkai Kokusai-Tenjijo Stn.

stayed here for 4 nights. Staff can speak english and very helpful. Free shuttle available if you are going to disneyland/disneysea. Clean toilet and room and free wifi available. Very near to train station.

3-6-6 Ariake, Koto-ku Tokyo Tokyo-to

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Located in Odaiba, Hotel Sunroute Ariake is a leisurely stroll from sights such as Tokyo Big Sight and Zepp Tokyo. The 790 rooms at this 3-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs. It's in central Koto and also close to Tsukiji Fish Market and Kabuki-za Theatre.


Enjoy dining at Patio, one of 2 onsite restaurants. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Hotel Sunroute Ariake's 790 soundproofed rooms provide refrigerators, phones, and desks. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. In-room massages are available.

Property features

Guests of Hotel Sunroute Ariake enjoy access to free WiFi in public areas, 2 meeting rooms, and conference space. If you drive, self parking is JPY 1600 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 658 reviews