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Friendly staff and pleasant hotel. Are room was a really good size with 2 doubles and a sofa etc. We had a fairly good view of the surrounding building from our room. Thought breakfast was expensive for what it was but that is common in the big hotels.
My family and I had the pleasure of staying here for the Rugby World Cup. We were pleasantly surprised at the unexpected and exceptional service from the Hotel Director, Sato Saido. This lovely man has been in this role for approx 30 years! After asking for some information to assist us in navigating the Tokyo subway he could not do enough to make our stay enjoyable, comfortable and stress free. After such a lengthy time at this hotel, you would question his authenticity but what a genuine and sincere person he is! The hotel has an amazing buffet and also a traditional Japanese restaurant. Upstairs on lever 23 has a bar/ lounge where we could relax and unwind after a hectic day in Tokyo with great views of the city. This hotel is only 2 stops on the subway from Tokyo and provides a relaxing and friendly atmosphere with an ease of walking to other restaurants, shops, cafes and local 7/11s. If visiting Japan, please consider this hotel as a base to see this amazing friendly country. It was actually very sad to leave and say goodbye. The front of house Staff were efficient and very helpful and Sato can communicate in 4 languages including English. Thankyou for our amazing experience.
The Grand Palace is great we stayed two nights on our way to Vietnam and two more nights on our return. The breakfast is excellent the hotel is clean and beautiful. The staff is always friendly and helpful a great place to stay
This was a nice hotel, my room was clean and very functional.The variety for breakfast was not as good as the Marriott Tokoyo but it did have some things different which I enjoyed immensely. Fried sprat in a sugar coating, the fresh seaweed mix which was really tasty. There were plenty of good eating establishments very near by, with beer very priced. On the down side the hotel drink was very expensive and best avoided.
The decor in the hotel is very tired looking but it is clean and the staff are very helpful (with one exception see below). My room and bathroom were very small, i’m Just glad I was own my own in a twin room. The location is why I have given four stars rather than three. Close to two metro stations and close walk to imperial palace. Breakfast was standard fare but antiquated system of vouchers. Also a big negative for me was no room safe. You had to go to reception all the time. Food and drink was very very expensive so eat and drink elsewhere.
This was a last minute booking so we didnt do much review searching. This turned out to be a moot point as the hotel is very good. Located next to Kudanshita subway with the Tozai line closest and the Shinjuku plus Hazomon line a little further round the corner. A lawson is directly over the road and the 7.11 a little further down the street. Kitanomaru park is just around the corner also. There are a number of restaurants and takeaway options close by. A very good location. The lobby is spacious and elegant. There are artworks dotted about the lobby and a staff member always opened the doors for us and helped with the luggage. There was a member of staff on hand to direct our queries and the reception was efficient. A special mention to the guest relations manager (I confess I cannot remember the gentleman's name) as he gave some excellent information whilst we were booking the airport limousine transfer - offering free tourist guidebooks and recommendations. Our 9th Floor room was very spacious even with 3 beds. The room comprised of a bathroom (mutiifunction toilet, bath with shower, good size self demisting mirror, ample toiletries) , slippers, robes, kimono, double curtains, air conditioning, fridge (with minibar if you wished), kettle, tea/coffee station (replenshed daily), TV and a smartphone that you were encouraged to take out of the room with you if you wished (the smartphone had internet access and translation apps - it was a multilingual phone) - we already had a WIFI "brick" so did not need to use this. Plenty of power sockets and storage space to put your clothes. Wardrobe was a good size and there was space to store luggage. A newspaper was provided daily. The room was fairly soundproof - we heard nothing around us. Cleanliness was excellent. We ate breakfast at the buffet which was well presented and varied. An omelette station was manned and the choice was good. Plenty of Western and Asian options alongside fruit, hot and cold drinks plus breads and pastries. There were other areas of the hotel that we didnt explore such as bakery, wedding and conference areas. We did visit the cocktail lounge where there was a pianist and excellent views of the area. The cocktails were very good offering a good array of alcoholic and no alcoholic options. It is hard to fault our stay here as I could not think of anything that wasn't provided or necessary so a well deserved 5*. We booked via Agoda and the price was good.
This Grand Palace hotel was in an excellent location with stunning views and easy access to visit and was ideal for visiting the local entertainment area, It had superb facilities with comfortable bedroom rooms and an excellent buffet breakfast.
This was our first hotel on a trip in Japan, and what a wonderful experience it was. The room was large and comfortable, with air conditioning, a minifridge (beverages available for purchase), a tea kettle and tea + condiments. We were also happy to find a free cell phone to use (we discovered this in a few other hotels as well so I can't say that it's a unique amenity); yukata (light cotton robes); thick terry cloth robes; cloth slippers; house slippers; and plenty of bathroom supplies. We appreciated that there were three of each of these things, one for each person in our party (unlike U.S. hotels where you are expected to split one small tube of shampoo for your whole group). The service was also very nice. It started with the way we were greeted in the lobby, bedraggled from the trip. When we arrived in the room our third (sofa) bed was already made up for our child. We stayed for several days and our housekeeping staff were even a little whimsical, arranging our son's stuffed animals in cute tableaux. :) The Japan Times was under our door each day and I liked being able to read up on the news from the Japanese perspective. The buffet I mentioned in the title was expansive, with a combo of Western and Eastern foods: sausages, scrambled eggs, pastries, cheese; udon, tofu, smoked fish, rice, tsukemono (Japanese pickles), salad, black & green tea, coffee. These and many more items were available every morning! Do pay attention though; breakfast wasn't included in our hotel stay and at 2700 yen per adult, it can add up quickly. We thought it was totally worth it, though, and having breakfast in our hotel was a nice way to ease into our stay in Japan. The hotel location was convenient and with this as a base we explored Yasakuni Jinja (shrine), Tayasu Gate, Nippon Budokan, the National Gardens, the Imperial complex, Mitsukoshi Nihombashi (an upscale depato), Tokyo Dome City, and Koishikawa Korakuen Gardens.
It's a very grand facade, and the first thing you notice is the way the service staff are dressed - in suits, and wearing gloves. Location is in the heart of Tokyo, a stone's throw from the Imperial palace - which is pretty much the only place in this massive city where you can see much greenery in the sprawling gardens. For runners, it is a 5km loop around the gardens with pristine pedestrian paths and policemen on duty. Rooms are spacious (rare in Tokyo) and clean. Breakfast set menu at the Japanese restaurant advertises "boiled fish". While not sounding particularly appetizing, it is very good and beats the crowds at the alternative breakfast - the buffet. Would stay again.
This is a fabulous hotel catering to any kind of traveler. The spacious room had clean, comfortable accommodations including beds & bathroom. It was a lovely hotel. The concierge was exceptional, really making our trip successful. Thanks so much, Saido, you’re the best!
Located in Iidabashi, Hotel Grand Palace is within a 10-minute walk of popular sights such as Nippon Budokan and Kitanomaru Park. This 464-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.
Enjoy dining at Cattleya, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, bidets, and bathrobes. Other standard amenities include a refrigerator, a minibar, and free newspapers.
At Hotel Grand Palace, guests have access to a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is JPY 1000.00 per night, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.