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HOTEL THE KNOT TOKYO SHINJUKU

3.0 out of 5.0

Recent guest reviews

Found this hotel on lastminute.com and we’re drawn to it for its location an price. We didn’t expect much from the hotel itself but as we planned to spend as much time as possible exploring Tokyo we were not concerned. We definitely got more than expected, the staff were excellent, the rooms were spotless and the facilities in the lobby were very convenient. Our small double room was what it said on the tin - small. It was difficult to have both of our large suitcases open and we ended up stacking them in a corner. Despite that we had ample seating, a television, radio and hot plate. We were also provided bathroom slippers and daily toiletries. There’s a disclaimer about internet speeds not being guaranteed, but it was fantastic. We were able to stream Netflix and do anything we needed. Our trip was split between Tokyo and Kyoto and we ended up requesting an extra night at this hotel as we had more places in Tokyo we wanted to visit. The reception staff were very helpful and arranged this but unfortunately the extra night would not be in a non smoking room. They said they would freshen the room before we arrived and honestly we could not tell that anyone had smoked in there at all. The lobby had an ice machine with cups, telephones, vending machines (not just sweets and crisps, noodles and ice cream too) and laundry facilities. There were also umbrellas to borrow during the frequent rain downpours. We would 100% recommend this hotel as a home base for a trip to Tokyo. If you want luxury and excess, it’s probably not for you, but we were very happy with our stay and would return in a heart beat.

Stayed at this hotel in Dec 2017. Facilities is not that great. I choose this hotel, because of the free shuttle bus. And its near to the Metropolitan Govt building and parks. There is Domino pizza located behind the hotrl and few other restaurant. There is also a convenience store nearby. Will book this hotel again in future.

The Hotel had good facilities- walk to Metropolitan Government Building to go to the Observatory, hotel shuttle bus to and from Shinjinku Station. We had to extend due to typhoon and they could not have been more helpful, would recommend, will stay there again.

This is nothing like the Park Hyatt up the road - what you will find though is a central, quiet location close to practically everything that's clean, spacious (by Japanese standards) and all round great value, especially if you're not spending a lot of time there and are spending your dollars on exploring and beers.

We took an uber from Haneda airport with 3 other of my friends around S$100 so im not sure how much normal taxi fare. We stayed for 3 nights,Check in and check out was fast and efficient, staff speak english well. They didnt have concierge so you just need to carry your own luggage to your room. The room size is decent for Japan hotel and its clean. Bathroom is slightly small with the mini bath tub but most important is clean. The view from the room was amazing from the window during autumn. We can see the whole Shinjuku chuo park with autumn leaves color from our room. It was really awesome. We went to kyoto and back to this hotel again, They are allowed us to keep the luggage with them. The most useful is the hotel shuttle bus. It really save your time from walking and it just nice after whole day of shop and walk, you can just wait at Shinjuku station west exit and the bus will come and pick you up, Be careful with the timing schedule as they are super efficient and on time. Overall, satisfied and definitely will be back for future. UPDATE: this hotel is temporarily closed under renovation from January 2018 - June/July 2018..

Terrible hotel, service was mediocre, especially for Japanese standards. Room lights were extremely yellow and worn out, and the receptionist coldly dismissed my request for a brighter room the 2nd time we checked in, simply saying that all the rooms are the same. Room was incredibly close to the residence opposite us, we could even see into the kitchens! Sheets were filthy in both rooms we stayed in on different nights, both of us ended up with rashes and bites the next morning. Aircon wasn't functioning as well, so the room was incredibly hot and uncomfortable. Shuttle bus service is limited, do note that there are no services in between 1023am and 3+pm. The walk to and fro Shinjuku station is extremely long, especially at night when many exits are closed. If you can, take the subway to Tocho-Mae station and walk through Chuo Park for the shortest walking distance. Do NOT recommend this hotel at all, whether for location, cleanliness, atmosphere or service. Definitely the worse hotel I've stayed in Japan thus far.

Got 2 rooms with my sisters. It is a corner room with the view of Japan Metropolitan Building (At Metropolitan Bldg, you can view gyoen park and neighboring places during the day and night for Free). Going to Shopping malls and transportation is not a problem. Either you can wall or wait for the hotels's shuttle bus that depart every 20 mins.

Here is our first hotel in Japan ,size of twin room not too small for 2 adults and 1 child full of amenities in room , family mart near by, room rate is reasonable for this area opposite has park and also can walk to metropolitan building for free wonderful city view ,hotel provides Free shuttle to shinjuku station but you should update timetable of the bus with staff again because we got wrong schedule from front desk when checking in ,so we miss the last bus in the morning (no service in midday) we have to walk to the station with luggage and small child about 1 Km. In the raining.

This is an older business hotel. The "older" moniker has some advantages: the rooms are bigger than most modern hotels, and the room rates lower. The housekeeping was up to normal Japanese standards, the internet worked well... perfectly comfortable and functional place to overnight. Checkin and checkout was simple and polite. The lobby has as much atmosphere as a bus station, and overall the hotel wins no prizes for design. The neighbourhood is pretty dead at night, tho' as usual there's a couple of convenience stores not too far away. It's right by Shinjuku park, not too far from Yoyogi park, and there's a free shuttle every 20 minutes to Shinjuku station (the world's busiest train station - so if you can't find a connection to where you want to go from there, you're going somewhere really obscure!). So: functional, clean, comfortable, a bit soulless, but it's priced at the lower end of what you'd expect. If I needed to be in this neighbourhood I'd be happy to stay here again.

The total price for four nights in a small, double-room non-smoking for two was $443.00. The size of the room was as expected for a Japanese business type hotel. It was about a 5-7 minute walk away from Tochomae station depending on your pace. From there, you can get anywhere in Japan. There is a restaurant downstairs, but we didn’t eat there. It appeared to be busy though. There is Family Mart convenience store about a 4 minute walk away. I want to say that an average rating by no means indicate a poor review. This hotel was just that, average. Positive comments: this hotel is close to a train/subway station, there are numerous restaurants nearby (minimum 3 minutes away), there is a pretty nice park right across the street, it’s location is pretty balanced in the sense that it’s not center of the city nor out in the rural parts of Japan. The room was clean, well-kept, and quiet. I have nothing negative to say about this hotel. On a side note, this was our first hotel experience in Japan.

4-31-1 Nishi-Shinjuku, Shinjuku-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Tokyo Metropolitan Government Building
  • Free WiFi in public areas
  • Onsite dining
  • Laundry facilities

Located in Nishi-Shinjuku within a short walk of Tokyo Metropolitan Government Building, HOTEL THE KNOT TOKYO SHINJUKU is within a mile (2 km) of other popular sights such as Meiji Jingu Shrine. The 409 rooms at this 3-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs. Yoyogi Park and Shinjuku Gyoen National Garden are also nearby.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All of HOTEL THE KNOT TOKYO SHINJUKU's 409 rooms are air-conditioned and have an array of amenities, including refrigerators, free bottled water, and safes. Guests can expect to find 32-inch flat-screen TVs. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones are also available.


Property features

At HOTEL THE KNOT TOKYO SHINJUKU, guests have access to free WiFi in public areas and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage.

Room options

Standard Double Room

Full 1 | Sleeps 3

Superior Double Room

Full 1 | Sleeps 3

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 3

Standard Twin Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 528 reviews