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Recent guest reviews

Awful place. Housekeepers argued with me. They never changed my sheets . 7 night stay. And they cleaned my room about 2 times. I ran out of toilet paper, Gardner had to bring me rolls of paper clean pillowcase, clean towels. My garbage accumulated and management was not concerned. The hotel is difficult and farther than its stated in the ad. Owner Not interested in providing u.s. cell Adapters had to charge cell battery in car parked outside hotel. All staff smoke at hotel door entrance. About 4 toll booths you have to pay round trip on the road. Hotel don’t mention that, they don’t want to give change to pay tolls. Hotel never picked up their tel to give me directions. Even the policemen GPS had difficulty locating this place. It got dark trying to find this place so I parked my car rental on a street and waited until daylight to continue searching. They are no refundable. Too tired to hunt for a new hotel for 1 night. Room hotel dead, no alarms, WiFi yes but no cell battery Chargers adapters. was supposed to stay there for nine nights but nights number eight and nine I move to a hotel closer to the airport because I wanted to leave the country as soon as possible from this bad experience. I expect to get my $500 back into my credit card account from this terrible hotel It is antiquated and it’s in the middle of some factories and farms.

Via Maremmana Inferiore Km. 0,500 Tivoli RM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Located within a mile (2 km) of Hadrian's Villa Greek Theater, Hotel Cristallo Relais Sure Hotel Collection by Best Western is within 2 miles (3 km) of Hadrian's Villa. This 3-star hotel has 50 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs. Select Comfort beds grant a restful night's sleep, and bathrooms offer free toiletries and bidets. Minibars, safes, and phones are other standard amenities.


Property features

Guests of Hotel Cristallo Relais Sure Hotel Collection by Best Western enjoy access to free WiFi in public areas, meeting rooms, and a business center. There's free parking, and an airport shuttle (available 24 hours) for EUR 70 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, express check-out, and free newspapers.

Room options

Standard Room, Multiple Beds, Non Smoking

1 Queen Bed and 1 Twin Bed | Sleeps 3

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 3

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Standard Room, 3 Twin Beds, Non Smoking

3 Twin Beds | Sleeps 3

Guest reviews for Hotel Cristallo Relais Sure Hotel Collection by Best Western

Everyone (1)
1

terrible hotel, should be 1 star.

Everyone

Awful place. Housekeepers argued with me. They never changed my sheets . 7 night stay. And they cleaned my room about 2 times. I ran out of toilet paper, Gardner had to bring me rolls of paper clean pillowcase, clean towels. My garbage accumulated and management was not concerned. The hotel is difficult and farther than its stated in the ad. Owner Not interested in providing u.s. cell Adapters had to charge cell battery in car parked outside hotel. All staff smoke at hotel door entrance. About 4 toll booths you have to pay round trip on the road. Hotel don’t mention that, they don’t want to give change to pay tolls. Hotel never picked up their tel to give me directions. Even the policemen GPS had difficulty locating this place. It got dark trying to find this place so I parked my car rental on a street and waited until daylight to continue searching. They are no refundable. Too tired to hunt for a new hotel for 1 night. Room hotel dead, no alarms, WiFi yes but no cell battery Chargers adapters. was supposed to stay there for nine nights but nights number eight and nine I move to a hotel closer to the airport because I wanted to leave the country as soon as possible from this bad experience. I expect to get my $500 back into my credit card account from this terrible hotel It is antiquated and it’s in the middle of some factories and farms.

By , from California and Central America on Aug 21, 2018

Hotel Cristallo Relais Sure Hotel Collection by Best Western

Via Maremmana Inferiore Km. 0,500, Tivoli, RM 10
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