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Grand Hotel Eden is a short stroll from Museum of Modern Art and LAC. This 115-room, 5-star hotel has a full-service spa, a casino, and free breakfast. Located centrally in Pazzallo, it's also near Santa Maria degli Angeli and Piazza della Riforma.

Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.

Rooms

All 115 air-conditioned rooms provide balconies, minibars, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and phones are also available.

Property features

A local mainstay since 1870, Grand Hotel Eden offers a full-service spa, a casino, and an indoor pool. Parking is CHF 25 per night (CHF 25 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Renovations & Closures

The property is closed between 1 January and 6 March.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hotel Eden features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3444 square feet (320 square meters) include a conference center. This luxury hotel also offers a casino, a spa tub, and a sauna. Guests can use the outdoor pool at a partner hotel. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Parking is available onsite for a surcharge.

  • Babysitting or childcare (surcharge) 
  • Pool sun loungers 
  • 24-hour business center 
  • Wedding services 
  • Free train station pickup 
  • Conference center 
  • Snack bar/deli 
  • Free airport transportation 
  • Computer station 
  • Sauna 
  • Health club 
  • Multilingual staff 
  • 24-hour front desk 
  • Babysitting or childcare 
  • Indoor pool 
  • Elevator/lift 
  • Restaurant 
  • Bar/lounge 
  • Free breakfast 
  • Concierge services 
  • Pool umbrellas 
  • Free WiFi 
  • Garden 
  • Express check-in 
  • Casino 
  • Turkish bath/Hammam 
  • Total number of rooms - 115 
  • Ski storage 
  • Rooftop terrace 
  • Luggage storage 
  • Number of floors - 6 
  • ATM/banking 
  • Meeting rooms 8 
  • Valet parking (surcharge) 
  • Conference space size (feet) - 3444 
  • Self parking (surcharge) 
  • Steam room 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 320 
  • Year Built 1870 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Swim-up bar 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Phone 
  • Free toiletries 
  • Frette Italian sheets 
  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Balcony 
  • Hair dryer 
  • In-room safe 
  • Air conditioning 
  • Minibar 
  • Free bottled water 
  • Slippers 
  • Shower/tub combination 
  • Bathrobes 
  • Satellite TV service 
  • Iron/ironing board (on request) 
  • Free newspaper 
  • Free WiFi 
  • In-room massage available 
  • In-room climate control (air conditioning) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bidet 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Blackout drapes/curtains 
  • Flat-panel TV 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

Oasis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Zattera - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Things to Do

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Skydiving nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Surfing/boogie boarding nearby 
  • Free bicycles on site 
  • Mountain biking nearby 
  • Golfing nearby 
  • Windsurfing nearby 
  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Fitness classes on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

Eden Spa has 2 treatment rooms. Services include hot stone massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body scrubs 
  • Manicures and pedicures 
  • Hot stone massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 2 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of CHF 30 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 4.70 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CHF 25 per night
  • Valet parking fee: CHF 25 per night
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Eden Grand Hotel
  • Grand Eden
  • Grand Eden Hotel
  • Grand Eden Paradiso
  • Grand Hotel Eden
  • Grand Hotel Eden Paradiso
  • Hotel Grand Eden
  • Grand Hotel Lugano

We should mention

This property offers transfers from the airport and train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.


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