Santa Beach Hotel4.0 out of 5.0
Recent guest reviews
The Santa Beach is connected to the much plusher Sana Wellness resort by an elevated bridge which is, in fact, a dining room. It does not deserve its high star rating in areas such as; room quality, breakfast welcome, and maintenance. Rooms cramped and extremely dated, beds were not remade to an exacting standard. Breakfasters had to leave bags by entrance though this was never previously explained though I did see several diners secreting food. I don't know as the food was very much the same on a daily basis. No client of any star rating should be expected not to have water to wash and when this happened I was told nothing could be done until tomorrow. I demanded that the matter was dealt with at once by getting an engineer from the other hotel and within twenty minutes it was done. I should not have had to raise my voice for this to happen. .
The hotel was worth the price, the stuff was helpful and polite, the food was tasty and we had a great choice of dishes for both breakfast and dinner. Location is great for active guests who are into exploring the city because you are a 30' bus ride from the center of Thessaloniki. The hotel is directly on the beach so there's no need for renting sunbenches. Only backside to this place is the not so great sea.
The santa beach hotel was a great hotel with great service (by the workers), friendly atmosphere from the workers/other guests and the food was amazing. The spa across the road from the hotel was also amazing and i couldn't recommend it more to anyone staying at this hotel.
This hotel must be the worse i have ever been to.There is an obvious reason they want you to pay before the check in. They charged us 100€ more than what we agreed and although we asked to talk to the manager that never happenned. awful service!
I called for inquiries because I wanted to make a reservation for the weekend of my wedding. The idea was to get one suite and at least 5 standard rooms for our guests. I was expecting to talk to the manager and have the information I needed.The manager was annoyed that I did not simply check the prices online and refused to give me any more details or a discount. Experiencing that behaviour I decided not to make any reservations to this hotel.
Always believe It’s never a good sign when you’re required to pay for your room upon check in...and here it’s proved to be true. Dated hotel in every way. Simple question, would you come back, very easy to answer no! Already not looking forward to breakfast tomorrow morning.
I had a wonderful time at Santa Beach Hotel, I arrived at mid night & I was greeted by staff extremely friendly helpful & courteous.Once I checked in, my room was comfortable & very clean, Through out my stay I meet staff which were all extremely friendly helpful & courteous,made me feel very at home. The service on all aspects is fantastic, Santa Beach Hotel is in a great spot,soo close to the beach, you can take a few steps & your there, magnificent & if you want to take a walk along the beach there are plenty of restaurants bars to enjoy. There is also a supermarket within walking distance if required.Enjoyed my stay at Santa Beach, a place to re visit. Thankyou to Management & All Staff
The third time I was in this hotel at intervals of several years. Compared to the previous visits, the room was better decorated, but with more things that did not work - a water drain in the bathroom, a door lock, air conditioning drain ... Food is as before - a good choice and great quantity but the average quality. Staff at the reception is unkind and without any particular desire to help. The beach chairs and umbrellas that were previously free for the hotel guests are now only in a small number of free and mostly reserved from the early morning hours. For the others, in a different color it is necessary to order a drink or food in a restaurant worth at least 4 euros. I think that I will not back in this hotel.
Before 4 years I had my first review of this hotel.In that time it was very good.Meanwhile I ve been there every year.But this year the quality was worst than ever.Dinner is hardly to eat,onion is every where,on every meal.They think that Serbs eat onion with everything(100% of guests are Serbs-thanks to my first review).Also from this season you need to pay to stay by the pool,even you are guest of the hotel.It s enought Santa,think I don t want come back.
The room is not as pictured and are quite small, it was clean, the pool is OK but small. We requested late check in and late check out when we booked the rooms due to flight times, 6 weeks in advance of our stay. We didn't receive any confirmation of our 'special requests' back. The hotel literature in rooms (as per picture) states that if you want a late check out, you should let them know the day prior. Following sending an email weeks in advance, we told reception that we needed a late check out, as per their own literature, a day in advance and were told that the room was booked so late check out was normally free but not possible, asked to speak to a manager to enquire why no one told us this when we made original request and was told (original booking email with special requests) may have gone to spam folder. Explained not our problem and what was their solution? Pay another 80 euros for a different room for 4 hours was suggested. Poor customer service ruined what would have been OK venue. Will be writing full complaint on return to UK. Also first hotel I've ever stayed in with no tea or coffee making facilities!!??
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Business center
Santa Beach Hotel is located 8.1 mi (13.1 km) from Polis Convention Center and 8.6 mi (13.8 km) from Waterland. This 4-star bed & breakfast has 78 guestrooms and offers an outdoor pool, free in-room WiFi, and a conference center.
Enjoy the pool views at Andromeda, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
A plasma TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a patio, a refrigerator, and a safe.
At Santa Beach Hotel, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. There's free offsite parking, as well as an airport shuttle for a fee (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach bed & breakfast include a business center, laundry facilities, and a ballroom.
Reviews from Trip Advisor
62.0% of guests recommend this hotelTotal of 126 reviews